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Hawalili

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Hawalili Reviews Summary

The company has garnered a mixed reputation, with many customers appreciating the unique product offerings, affordability, and easy online shopping experience. Positive sentiments highlight the fun designs and quality of the shirts, often leading to repeat purchases. However, several customers expressed dissatisfaction with slow delivery times, sizing inconsistencies, and challenges in the return process, including unexpected fees. Overall, while the company excels in product variety and pricing, it faces significant hurdles in customer service and fulfillment that could impact long-term customer loyalty.

This summary is generated by AI, based on text from customer reviews

service
405
quality
1,632

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28,352 reviews

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Arizona
3 reviews
0 helpful votes
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Had to send one shirt back and still waiting for it!

Date of experience: August 11, 2021

Your coupons don't make any sense
July 11, 2021
Previous review

Your coupons don't make any sense.

Date of experience: July 11, 2021
Georgia
1 review
0 helpful votes
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A Satisfied customer
August 11, 2021
Updated review

First time Shirts came from overseas. I was in no big hurry all went well

Date of experience: August 11, 2021

First time
July 12, 2021
Previous review

First time

Date of experience: July 11, 2021
Missouri
2 reviews
0 helpful votes
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Order a size bigger
August 10, 2021
Updated review

Easy and great selection but size was smaller than expected

Date of experience: August 10, 2021

Easy and great selection
July 11, 2021
Previous review

Easy and great selection

Date of experience: July 11, 2021
Hong Kong
2 reviews
0 helpful votes
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Not very satisfied
August 10, 2021
Updated review

Quiet good. I like a lot of shirts here but they are too big for me, or the other hand, I bought several shorts but one of them I have to get 3xl according to your measurement, strange.

Date of experience: August 10, 2021

Quiet good
July 11, 2021
Previous review

Quiet good. I like a lot of shirts here but they are too big for me, or the other hand, I bought several shorts but one of them I have to get 3xl according to your measurement, strange.

Date of experience: July 11, 2021
Texas
1 review
0 helpful votes
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Shirt has defect.
September 9, 2021
Updated review

Buttok ns on b ln back shirt has different buttons. The short sleeve size M.
Dont like poly fabrics.

Date of experience: August 10, 2021
Hawa l. — Hawalili Rep
over a year old

Thank you for your feedback and sorry for any inconvenience caused.

After checking, among the five shirts products in the order you purchased: 3 of them are size XXL, and two of them are size M

And what you said about the defective button of the product, this really requires you to provide us with photos for us to verify, and provide pictures of the product in question so that we can solve the problem faster and better. Thank you for your cooperation.

We will try our best to provide the way to customers with the most convenient to shop. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Fair prices
July 10, 2021
Previous review

Fair prices. But will send to many ads to your phone.

Date of experience: July 10, 2021
Texas
2 reviews
0 helpful votes
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Shirt Ordee
August 10, 2021
Updated review

I had a good experience with the merchandise. It just took a long time to get to my house!

Date of experience: August 9, 2021

I am disappointed that you do not have men's size small...
July 11, 2021
Previous review

I am disappointed that you do not have men's size small fitted shirts.

Date of experience: July 10, 2021
California
1 review
0 helpful votes
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Great shirts but delivery was bad takes too long
August 9, 2021
Updated review

Took to long to get shirts shipping is bad very long wait time to get shirts

Date of experience: August 9, 2021

Was fun quite a good selection of shirts
July 10, 2021
Previous review

Was fun quite a good selection of shirts

Date of experience: July 10, 2021
Washington
1 review
0 helpful votes
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I have placed three orders with you over the last 4 months and your prices are good and for the most part your product is ok. Just got SKU SHSRD0GCF098 and it is a 2XL and is skin tight on me. That is why I am buying this item.

Date of experience: August 9, 2021
Hawa l. — Hawalili Rep
over a year old

Thank you for your feedback and sorry for any inconvenience caused.

Regarding the size, if you need to order the right size, we suggest that you compare your body measurements with the measurements of the item size (such as bust size, waist) to decide the corresponding size instead of choosing the " usual size "directly. And please take the size guide as Make sure the measurements of the items are slightly larger than all your body measurements.

And different products have different specific size data, so please be sure to pay attention to the size chart below the product, and then choose the appropriate product according to the size chart.:
1cm = 0.3937008 inch
1 inch = 2.54cm

We`ll keep improving our products. If you have questions about your order, please contact us by email at service@Hawalili. Com or by chat online.

Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


I have placed three orders with you over the last 4...
June 26, 2021
Previous review

I have placed three orders with you over the last 4 months and your prices are good and for the most part your product is ok. Just got SKU SHSRD0GCF098 and it is a 2XL and is skin tight on me. That is why I am buying this item.

Date of experience: June 26, 2021
Maine
1 review
0 helpful votes
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Good
August 9, 2021
Updated review

Wasn't sure about the quality of the material, but it's pretty good for hot weather

Date of experience: August 9, 2021

Pretty good, wouldn't let me check out with a form...
July 10, 2021
Previous review

Pretty good, wouldn't let me check out with a form of payment

Date of experience: July 10, 2021
New Mexico
1 review
0 helpful votes
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Pretty cool Men's shirts
August 9, 2021
Updated review

Very unique and stylish men's shirts. They seem to be of very good quality. I have received several compliments on them. Not a whole lot of styles to select from for my taste, but some could be fun novelty shirts for block parties or other theme type parties, I guess.

Date of experience: August 9, 2021

Quick and easy
July 9, 2021
Previous review

Quick and easy. Great selection of shirts.

Date of experience: July 9, 2021
Indiana
1 review
0 helpful votes
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MATERIAL
September 8, 2021
Updated review

I cannot get the 10% off first order with the 5 shirt discount
YOU WOULD SELL MORE SHIRTS IF MUCH LESS POLYESTER. IT IS SO HOT TO WEAR

Date of experience: August 9, 2021
Hawa l. — Hawalili Rep
over a year old

Thank you for your feedback and sorry for any inconvenience caused.

Thank you for your suggestions. We will add more products made of other materials that are cool to wear later, please stay tuned.

We`ll keep improving our products. If you have questions about your order, please contact us by email at service@Hawalili. Com or by chat online.

Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


I cannot get the 10% off first order with the 5 shirt...
July 10, 2021
Previous review

I cannot get the 10% off first order with the 5 shirt discount

Date of experience: July 10, 2021
California
1 review
0 helpful votes
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My experience
September 8, 2021
Updated review

It was a smooth transactions. However, I wish all your items carry full sizes i. E. Small, Medium and Large. Two shirts did not have Small Sizes! Do you carry women's mumus or skirts etc.?

I was told that I would receive the Hawaiian shirts from 7 to 10 days. I did not get them till after 3 weeks. I ordered 4 shirts and I received only 3 shirts first. Then, a week later, I received the 4th shirt.

Hawalili attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 8, 2021
Hawa l. — Hawalili Rep
over a year old

Thank you for your feedback and sorry for any inconvenience caused.
Okay, we will add more size options for the product to choose from in the future. Thank you for your suggestion.

We are a multinational online shopping site, and our products are shipped internationally. So the shipment needs time. And sorry that the delivery time, which depends on the transport efficiency of the logistics company. If there is no accident, the logistics company will ship the package to you on time.

Delivery Time=Processing Time+Shipping Time

Our estimated delivery date is based on several factors, including the destination address, and the time we assemble and prepare your items for shipment.

It will need 3-5 business days of processing time
10-15 business days of shipping time
Expected to receive it in 13-20 business day

Regarding the delivery time, you can learn more about our shipping policy here https :// www.hawalili. Com/information/Shipping%20%26%20Delivery

We will try our best to provide the way to customers with the most convenient to shop. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


It was a smooth transactions
July 9, 2021
Previous review

It was a smooth transactions. However, I wish all your items carry full sizes i. E. Small, Medium and Large. Two shirts did not have Small Sizes! Do you carry women's mumus or skirts etc.?

Date of experience: July 9, 2021
Alaska
1 review
0 helpful votes
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Shirts
August 8, 2021
Updated review

Love the shirts and looking forward to seeing my husband wearing them. Thank you

Date of experience: August 8, 2021

Love the shirts and looking forward to seeing my husband...
July 9, 2021
Previous review

Love the shirts and looking forward to seeing my husband wearing them. Thank you

Date of experience: July 9, 2021
Minnesota
1 review
0 helpful votes
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Great Shirts
August 8, 2021
Updated review

At a baseball game and heard different people talking about how cool my shirt was! Great job guys! 1

Date of experience: August 8, 2021

At a baseball game and heard different people talking...
July 9, 2021
Previous review

At a baseball game and heard different people talking about how cool my shirt was! Great job guys! 1

Date of experience: July 9, 2021
Texas
4 reviews
0 helpful votes
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Seems I could select the item without challenge and proceed to check out. I will wait to see the type of material and how it holds up before ordering again. Hopefully all is good!

Date of experience: August 8, 2021

Seems I could select the item without challenge and...
July 9, 2021
Previous review

Seems I could select the item without challenge and proceed to check out. I will wait to see the type of material and how it holds up before ordering again. Hopefully all is good!

Date of experience: July 9, 2021
Texas
1 review
0 helpful votes
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Not as pictured
August 8, 2021
Updated review

Looks good! But the prints are spread to far apart..

Date of experience: August 7, 2021

Looks good!
June 23, 2021
Previous review

Looks good!

Date of experience: June 23, 2021
Canada
1 review
0 helpful votes
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Experience
August 7, 2021
Updated review

I just retired from 34 years in a high end men's store and came across your web site Love the product. Great quality and very interesting themes. Is very easy and helpful. Would recomend to every one. Keep up the great work.

Date of experience: August 7, 2021

Web site is very easy and helpful
July 7, 2021
Previous review

Web site is very easy and helpful. Would recomend to every one. Keep up te great work.

Date of experience: July 7, 2021
California
1 review
0 helpful votes
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Long delivery time. Poor product quality.
September 6, 2021
Updated review

The delivery of the shirt I purchased took close to three weeks. The quality of the shirt was poor. I will never buy from this vendor again.

Hawalili attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 7, 2021
Hawa l. — Hawalili Rep
over a year old

Thank you for your feedback and sorry for any inconvenience caused.

Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. We value your business and we promise you that we will settle this matter at the best way we can.

We are so sorry, we are a multinational online shopping site, and our products are shipped internationally. So the shipment needs time, which depends on the transport efficiency of the logistics company.

Regarding the delivery time, you can learn more about our shipping policy here https :// www.hawalili. Com/information/Shipping%20%26%20Delivery

We will try our best to provide the way to customers with the most convenient to shop. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Easy to use interface
July 8, 2021
Previous review

Easy to use interface

Date of experience: July 8, 2021
New Mexico
1 review
0 helpful votes
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Disappointed; I couldn't applied fist as a discount and I'm a new customer, also charged me $13.00 shipping is outrageous too! First and last time for sure. Don't use my email for subscription or any other way. Not a satisfied customer:-(

Date of experience: August 7, 2021

Disappointed; I couldn't applied fist as a discount...
June 28, 2021
Previous review

Disappointed; I couldn't applied fist as a discount and I'm a new customer, also charged me $13.00 shipping is outrageous too! First and last time for sure. Don't use my email for subscription or any other way. Not a satisfied customer:-(

Date of experience: June 27, 2021
California
1 review
0 helpful votes
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Great service. But,...
August 7, 2021
Updated review

Great service, Long wait time for the product (3 weeks), may be because it was free shipping!

Date of experience: August 7, 2021

So far so good
July 8, 2021
Previous review

So far so good

Date of experience: July 8, 2021