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Hawalili

3.6

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Hawalili Reviews Summary

The company has garnered a mixed reputation, with many customers appreciating the unique product offerings, affordability, and easy online shopping experience. Positive sentiments highlight the fun designs and quality of the shirts, often leading to repeat purchases. However, several customers expressed dissatisfaction with slow delivery times, sizing inconsistencies, and challenges in the return process, including unexpected fees. Overall, while the company excels in product variety and pricing, it faces significant hurdles in customer service and fulfillment that could impact long-term customer loyalty.

This summary is generated by AI, based on text from customer reviews

service
405
quality
1,632

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28,352 reviews

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Mexico
1 review
0 helpful votes
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Atención al cliente
August 19, 2021

Esta muy buena la atención, tiene todo lo necesario para un sitio como este, espero sigan mejorando para que sea aún mejor

Date of experience: August 17, 2021
California
1 review
0 helpful votes
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Direct and simple.
August 18, 2021
Updated review

Great! I love the eye-catching designs and colors of the shirts. Very original.

Date of experience: August 17, 2021

Great!
July 18, 2021
Previous review

Great! I love the eye-catching designs and colors of the shirts. Very original.

Date of experience: July 18, 2021
Ohio
1 review
0 helpful votes
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Shirts fit very well, very pleased.
August 18, 2021
Updated review

So far so good, Would like to receive E-mails for on all my orders!

Date of experience: August 17, 2021

So far so good, Would like to receive E-mails for on...
August 17, 2021
Previous review

So far so good, Would like to receive E-mails for on all my orders!

Date of experience: July 18, 2021
Ohio
1 review
0 helpful votes
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Good
August 18, 2021
Updated review

Ease in using as well quick ordering, also quality and good colors.

Date of experience: August 17, 2021

Ease in using
June 21, 2021
Previous review

Ease in using

Date of experience: June 21, 2021
California
1 review
0 helpful votes
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Disappointed
August 18, 2021
Updated review

Website was easy and intuitive. Can't wait to see the products that we ordered.

Date of experience: August 17, 2021

Website was easy and intuitive
July 18, 2021
Previous review

Website was easy and intuitive. Can't wait to see the products that we ordered.

Date of experience: July 18, 2021
Pennsylvania
1 review
0 helpful votes
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Great selection
August 17, 2021
Updated review

I couldn't believe how many shirts are available and in so many patterns. When the shirts came, I realized one was not an ordered shirt, and one I ordered was not in my package.

Date of experience: August 17, 2021

I couldn't believe how many shirts are available and...
July 17, 2021
Previous review

I couldn't believe how many shirts are available and in so many patterns.

Date of experience: July 16, 2021
New Mexico
1 review
0 helpful votes
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Got awhile?
September 16, 2021
Updated review

I was busy otherwise, however there were many Emails for sure, if you like that.

The items are tropical weight for sure

Date of experience: August 17, 2021
Hawa l. Hawalili Rep
over a year old

Sorry for any inconvenience caused.

We are very glad to hear that you have successfully received the package.

We`ll keep improving our service. If you have questions about your order, please contact us by email at service@HAWALILI. Com or by chat online.

HAWALILI is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Hi there, how's it going today?
July 17, 2021
Previous review

Hi there, how's it going today?

Date of experience: July 16, 2021
California
1 review
0 helpful votes
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Easy to order
August 17, 2021
Updated review

Shipping ended up being more, but the selection and process was good!

Date of experience: August 17, 2021

Shipping ended up being more, but the selection and...
July 18, 2021
Previous review

Shipping ended up being more, but the selection and process was good!

Date of experience: July 18, 2021
Hawaii
1 review
0 helpful votes
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Great designs
August 17, 2021
Updated review

Quick and easy, but I wish there were comments about the quality of the shirts

Date of experience: August 16, 2021

Quick and easy, but I wish there were comments about...
July 18, 2021
Previous review

Quick and easy, but I wish there were comments about the quality of the shirts

Date of experience: July 17, 2021
California
2 reviews
0 helpful votes
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China shrinkage
August 16, 2021
Updated review

Easy to order The first time i washed the shirt in cold water it shrank from a 2x to a medium. The shirts that I bought that were made in India are fine and comfortable

Date of experience: August 16, 2021

Easy to order
July 17, 2021
Previous review

Easy to order

Date of experience: July 17, 2021
Colorado
1 review
0 helpful votes
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Some shirts are too small
August 16, 2021
Updated review

Shopping is okay but how long will delivery take or is it in stock

Date of experience: August 16, 2021

Shopping is okay but how long will delivery take or...
April 27, 2021
Previous review

Shopping is okay but how long will delivery take or is it in stock

Date of experience: April 27, 2021
Arizona
1 review
0 helpful votes
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Hawalili Online (100% Honest)
August 16, 2021

A nice online clothing store for anyone who wants to complement their existing wardrobe and save a little money in the process!

Date of experience: August 15, 2021
Florida
3 reviews
0 helpful votes
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Follow-up after delivery
August 15, 2021
Updated review

So far, so good, Final assessment after the products arrive. The low prices.

Products have arrived. Took a little longer than expected, but that's because they're made overseas, and they ship by the most inexpensive way. No problem - reflected in

Date of experience: August 15, 2021

So far, so good, Final assessment after the products...
July 15, 2021
Previous review

So far, so good, Final assessment after the products arrive.

Date of experience: July 15, 2021
Florida
1 review
0 helpful votes
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Too Small
September 14, 2021
Updated review

Any clothing ordered from China is too small. I will never order from China again.

Hawalili attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 15, 2021
Miss W. Hawalili Rep
over a year old

Sorry to hear that the product does not fit you. We will forward your feedback and keep improving our products and services.

Size of items from different designers differ. You need to check the garment measurements in size guide and compare them with your clothing's measurements when choosing size. They are true measurements.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

HAWALILI is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Easy-peezy
July 16, 2021
Previous review

Easy-peezy

Date of experience: July 16, 2021
New York
1 review
0 helpful votes
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A little disappointed.
August 15, 2021
Updated review

So far so good. I am just concerned about size. Picked the best I could. Thought the larger size would be too large.

Date of experience: August 15, 2021

So far so good
July 16, 2021
Previous review

So far so good. I am just concerned about size. Picked the best I could. Thought the larger size would be too large.

Date of experience: July 16, 2021
Texas
1 review
2 helpful votes
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Buyer Beware
September 14, 2021

I just purchased several shirts from Hawalili. One of the shirts was at least two sizes too small and someone had cut off the tag. In order to resolve this issue I was required to mail the shirt back to China. This would have cost more than the price of shirt. The company refused to cooperate with me. I will no longer do business with this company.

Hawalili attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 15, 2021
Miss W. Hawalili Rep
over a year old

Sorry for any inconvenience caused. Would you please provide your order number so that we can help you?

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

HAWALILI is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

California
2 reviews
0 helpful votes
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Shirts run small, purchase a size larger
August 15, 2021
Updated review

Recently purchased this same merchandise, sizes we not accurate. Purchased a large T-shirt and it ran really small. Giving your company another chance chased 3 more shirts for other family members, I TRULY HOPE THEY FIT!
If not then I'll refrain from further purchases from HAWALILI

Date of experience: August 15, 2021

Recently purchased this same merchandise, sizes we...
August 15, 2021
Previous review

Recently purchased this same merchandise, sizes we not accurate. Purchased a large T-shirt and it ran really small. Giving your company another chance chased 3 more shirts for other family members, I TRULY HOPE THEY FIT!
If not then I'll refrain from further purchases from HAWALILI

Date of experience: July 16, 2021
New Hampshire
1 review
3 helpful votes
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NOt great stuff
September 14, 2021
Updated review

Ordering was fairly easy, but products weren't all that great or consistent. Order got split into 3 and the first part was fine other than shirts being VERY flimsy material. The second and third arrived later (weeks) and were wrong sizes (marked correct, but several sizes small than others in fact). Contacted for return and got ridiculous options. WHen I chose one received an email which seemed to disregard my choice. NEVER again from Hawalili.

Hawalili attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 15, 2021
Miss W. Hawalili Rep
over a year old

Thank you for your feedback and sorry for any inconvenience caused.

We offered a partial refund just in case you don't want to return, but that does not mean we reject your return request. We also said on the email that if you still want to return, you can reply the email within 7 days to get a return label.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


SO far easy shopping
July 16, 2021
Previous review

SO far easy shopping

Date of experience: July 16, 2021
South Carolina
1 review
0 helpful votes
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Im searching for tshirts with all over beach, island scenes

Date of experience: August 15, 2021

I like ur inventory
July 16, 2021
Previous review

I like ur inventory

Date of experience: July 16, 2021
Illinois
1 review
0 helpful votes
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Long wait
August 15, 2021
Updated review

Waited very long time for completed order. Waited several weeks for 1 backordered shirt. When received the wrong size sent. Was advised to ship back for credit and my cost to ship was 17 plus dollars, i feel it should be no cost to me. Was advised a 25% credit wouldiapply back for cost of that shirt/now i have a shirt that i paid for and don"t fit useless. I was planning to purchase more but not after the experience i just had with your company.

Date of experience: August 14, 2021

Not sure
July 16, 2021
Previous review

Not sure. First time purchase, will see how it goes

Date of experience: July 15, 2021