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Hawalili Reviews Summary
The company has garnered a mixed reputation, with many customers appreciating the unique product offerings, affordability, and easy online shopping experience. Positive sentiments highlight the fun designs and quality of the shirts, often leading to repeat purchases. However, several customers expressed dissatisfaction with slow delivery times, sizing inconsistencies, and challenges in the return process, including unexpected fees. Overall, while the company excels in product variety and pricing, it faces significant hurdles in customer service and fulfillment that could impact long-term customer loyalty.
This summary is generated by AI, based on text from customer reviews
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If the delivery goes well & the clothes fit; you'll have earned the 5 star review.
If the delivery goes well & the clothes fit; you'll have earned the 5 star review.
Two of the five XL shirts, both from the same manufacturer, had beautiful designs but were a poor fit, short in length with sleeves too short.
Everything I wanted in an online shop is in Hawalili. They've got quality pieces and their services rocks. They tend to their customers so well, I have no complaints whatsoever.
Received item in approx 3 weeks - Size was way too small
Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.
Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait.
Regarding the size, if you need to order the right size, we suggest that you compare your body measurements with the measurements of the item size (such as bust size, waist) to decide the corresponding size instead of choosing the " usual size "directly. And please take the size guide as Make sure the measurements of the items are slightly larger than all your body measurements.
And different products have different specific size data, so please be sure to pay attention to the size chart below the product, and then choose the appropriate product according to the size chart.:
1cm = 0.3937008 inch
1 inch = 2.54cm
We`ll keep improving our service. If you have questions about your order, please contact us by email at [email protected] or by chat online.
Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Website is easy to follow - Would like to see lower shipping costs
Fast, easy navigating through site. Incredible variety of patterns and designs!
Shipping a little steep but nice shirts. Great selections
Great selection, but had trouble processing the "buy 5, get 6th free "offer
Nice variety and designs; 2 shirts -the blue and white gauze, were not sized properly.(2XL but too small-tight,) all others were perfect fit and what i liked design and colors. Good products.
Great site! But it took a LONG time to get to my doorstep!
Shirts are OK, but really thin material. I don't expect them to last long, but they do look cool!
Discount boxes are confusing as to what is applicable.
Ordering correct sizes is next to impossible. Following "Size Guide" is no help. Just lucky two of my five ordered items were "close" to correct size. Two of original items ordered, were shorted. Delay of weeks for order completion, only to receive sizes so small a young child would have problems wearing.
Product is good looking, however quality is on the economy side (seams, button holes, etc.). With sizing capabilities corrected, and a more stringent quality control, pricing would be applicable to the real values one would expect.
Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.
Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us.
Sorry that the delivery time, which depends on the transport efficiency of the logistics company. We are a multinational online shopping site, and our products are shipped internationally. So the shipment needs time.
Okay, we will improve the use of the size chart.
Regarding the size, if you need to order the right size, we suggest that you compare your body measurements with the measurements of the item size (such as bust size, waist) to decide the corresponding size instead of choosing the " usual size "directly. And please take the size guide as Make sure the measurements of the items are slightly larger than all your body measurements.
And different products have different specific size data, so please be sure to pay attention to the size chart below the product, and then choose the appropriate product according to the size chart.:
1cm = 0.3937008 inch
1 inch = 2.54cm
We will try our best to provide the way to customers with the most convenient to shop. If you have questions about your order, please contact us by email at [email protected] or by chat online.
Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Great site, an easy shopping experience.
Shipping items to China is a nightmare. If you sell them here in the U.S. then they should be returned in the U.S. It's not my fault that some of your shirts are not the size you say they are. So, I end up having to keep shirts that I cannot wear!
Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.
Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait.
Regarding the size, if you need to order the right size, we suggest that you compare your body measurements with the measurements of the item size (such as bust size, waist) to decide the corresponding size instead of choosing the " usual size "directly. And please take the size guide as Make sure the measurements of the items are slightly larger than all your body measurements.
And different products have different specific size data, so please be sure to pay attention to the size chart below the product, and then choose the appropriate product according to the size chart.:
1cm = 0.3937008 inch
1 inch = 2.54cm
We`ll keep improving our service. If you have questions about your order, please contact us by email at [email protected] or by chat online.
Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
I just found out I can buy from Amazon your products as well I think I might do that future might be a little bit faster and a little bit easier to deal with.
Thanks for your support, we wish you a pleasant shopping.
We`ll keep improving our service. If you have questions about your order, please contact us by email at [email protected] or by chat online.
Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Quick and easy to pay with PayPal thank you very much. Please FaceTime for Christmas
Great variety, choices and prices. Great customer service. However, not really satisfied with the quality of the cargo shorts that I purchased.
Nice selection
Great Variety! Selection not available any where else.
Very easy to shop online. I received my materials as ordered.
Thank you for your feedback and sorry for any inconvenience caused.
This may be caused by excessive browsing system garbage. Maybe you can try to clear the cache, or use our App to get a more convenient way to shop.
We will improve the use of our website and try our best to provide the way to customers with the most convenient to shop.
We`ll keep improving our service. If you have questions about your order, please contact us by email at [email protected] or by chat online.
Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
The shirt was too small. Hope that extra large that I ordered fits better than the large.
Hope that this size fits better than the large.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sorry for any inconvenience caused.
Upon checking, we have replied your return request on the same day you emailed us. Could you plase check your spam emails in this case?
From: [email protected] Sent: 2021-08-12 14:35:34
To: jpoo****[email protected]
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@hawalili. Com or by chat online.
Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!