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Hawalili

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Hawalili Reviews Summary

The company has garnered a mixed reputation, with many customers appreciating the unique product offerings, affordability, and easy online shopping experience. Positive sentiments highlight the fun designs and quality of the shirts, often leading to repeat purchases. However, several customers expressed dissatisfaction with slow delivery times, sizing inconsistencies, and challenges in the return process, including unexpected fees. Overall, while the company excels in product variety and pricing, it faces significant hurdles in customer service and fulfillment that could impact long-term customer loyalty.

This summary is generated by AI, based on text from customer reviews

service
405
quality
1,632

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28,352 reviews

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Indiana
1 review
0 helpful votes
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TShirt
October 14, 2021
Updated review

The tshirt was way too small. The size I ordered is the size I wear but the sizes from Hawalili run too small. I settled for a partial refund of my money

Hawalili attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 14, 2021
Hawa l. Hawalili Rep
over a year old

Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.

Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait. Thank you for your suggestion and we will improve our products accordingly.

Regarding the size, if you need to order the right size, we suggest that you compare your body measurements with the measurements of the item size (such as bust size, waist) to decide the corresponding size instead of choosing the " usual size "directly. And please take the size guide as Make sure the measurements of the items are slightly larger than all your body measurements.

And different products have different specific size data, so please be sure to pay attention to the size chart below the product, and then choose the appropriate product according to the size chart.:
1cm = 0.3937008 inch
1 inch = 2.54cm

Size of items from different designers differ. You need to check the garment measurements in size guide and compare them with your clothing's measurements when choosing size. They are true measurements.

Hope this can eliminate your doubts and solve the problems you have encountered.

We will try our best to provide the way to customers with the most convenient to shop. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


These shits make me wish I was a man!
August 15, 2021
Previous review

These shits make me wish I was a man! The styles and fabrics are wonderful

Date of experience: August 15, 2021
Nevada
3 reviews
0 helpful votes
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Follow up review
September 14, 2021
Updated review

Nice selection, Great Prices and all from my home.

Date of experience: September 13, 2021

Nice selection, Great Prices and all from my home
August 14, 2021
Previous review

Nice selection, Great Prices and all from my home.

Date of experience: August 14, 2021
Australia
1 review
0 helpful votes
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Love your designs but I would like to see more dresses for larger sizes please

Date of experience: September 13, 2021
Australia
1 review
0 helpful votes
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Christmas shirts
September 14, 2021

So far I've only ordered the shirts which was easy and they appear very well priced, the shirts are as described.
The sizes are correct and they arrived fairly quickly.
I was a little concerned as I'd seen some poor reviews, but I got what I ordered fairly quickly for a low price and reasonable quality.
I'll be be happy to shop again at Hawalili.

Date of experience: September 13, 2021
Georgia
1 review
0 helpful votes
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Hang 10
September 14, 2021

Finding a size and style that I was happy with took no time at all.

Date of experience: September 13, 2021
Idaho
1 review
0 helpful votes
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Great look and fit perfectly!
September 13, 2021
Updated review

Loved it and easy to place order! Loved the long sleeve style!

Date of experience: September 13, 2021

Loved it and easy to place order!
August 13, 2021
Previous review

Loved it and easy to place order! Loved the long sleeve style!

Date of experience: August 13, 2021
North Carolina
1 review
0 helpful votes
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Hawalili Delivers the wardrobe change needed.
September 13, 2021
Updated review

Broad design spectrum for different demographics and interest. Design and colors pop better then in photo online. Pricing is reasonable.

Date of experience: September 13, 2021

Good selection options
August 14, 2021
Previous review

Good selection options

Date of experience: August 13, 2021
Arizona
2 reviews
0 helpful votes
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Material quality was not what I expected
September 13, 2021

Great selection and very different designs. I enjoyed the variety

Date of experience: September 13, 2021
Texas
1 review
0 helpful votes
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Awe to the some
September 13, 2021
Updated review

Received my last shipment with in two weeks! My next order I'll be going up one size. XL fit tight others fit perfect.

Date of experience: September 13, 2021

Received my last shipment with in two weeks!
August 11, 2021
Previous review

Received my last shipment with in two weeks!

Date of experience: August 11, 2021
Michigan
1 review
0 helpful votes
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Men's Shirts
September 13, 2021
Updated review

Great Designs... could have purchased so many
Sizes seem to run a bit smaller than U.S.

Date of experience: September 13, 2021

Great Designs...
August 13, 2021
Previous review

Great Designs... could have purchased so many

Date of experience: August 13, 2021
California
3 reviews
0 helpful votes
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Great shirt!
September 13, 2021
Updated review

I wore the shirt to a party yesterday! It got a lot of laughs... and inquires where I got it... told em to Google Hawalili
Thank you!

Date of experience: September 13, 2021

So far so good!
September 4, 2021
Previous review

So far so good!

Date of experience: September 4, 2021
Nebraska
2 reviews
0 helpful votes
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The products seem to be good quality. The ease of site use leaves much to be desired. Also the money off coupons are a farce when you adjust the shipping to use the coupon so only saving $2 dollar.

Date of experience: September 12, 2021

The products seem to be good quality
July 19, 2021
Previous review

The products seem to be good quality. The ease of site use leaves much to be desired. Also the money off coupons are a farce when you adjust the shipping to use the coupon so only saving $2 dollar.

Date of experience: July 19, 2021
Alaska
3 reviews
3 helpful votes
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Great clothes at great prices!
September 12, 2021
Updated review

So many selections to choose from so hardest part was deciding which to order!

Date of experience: September 12, 2021

Easy to buy and lots of selections which is really...
July 18, 2021
Previous review

Easy to buy and lots of selections which is really nice!

Date of experience: July 17, 2021
North Carolina
1 review
0 helpful votes
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XL not XL…
September 12, 2021

The product was more like a small size…luckily my son can wear it

Date of experience: September 12, 2021
Australia
1 review
0 helpful votes
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Love what I've seen thank you have bought a few different shirts that are new to me

Date of experience: September 11, 2021
California
1 review
0 helpful votes
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Very pleased.
September 11, 2021

Very easy and quality products. Arrived in a reasonable amount of time.

Date of experience: September 11, 2021
Florida
1 review
0 helpful votes
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Disappointed in two of the 5 shirts I ordered
October 11, 2021
Updated review

On the last shirt that was shipped to me, the size was not labeled and it had to be size small as I could not even get into it. (I ordered large on all 5)
On the long sleeve blue and white shirt, the collar on it was extremely wide and did not look right when I put it on. The other three shirts were fine. I was going to order a few other shirts but I am unsure now. I do not like to return shipped items.

Date of experience: September 11, 2021
Hawa l. Hawalili Rep
over a year old

Thank you for your feedback and sorry for any inconvenience caused.

Regarding the last product you received, after inspection, you bought a large size, and we also truly sent you a product of this size. We did not send the wrong product.

Regarding the size, if you need to order the right size, we suggest that you compare your body measurements with the measurements of the item size (such as bust size, waist) to decide the corresponding size instead of choosing the " usual size "directly. And please take the size guide as Make sure the measurements of the items are slightly larger than all your body measurements.

And different products have different specific size data, so please be sure to pay attention to the size chart below the product, and then choose the appropriate product according to the size chart.:
1cm = 0.3937008 inch
1 inch = 2.54cm

Size of items from different designers differ. You need to check the garment measurements in size guide and compare them with your clothing's measurements when choosing size. They are true measurements.

We will improve the use of our website and try our best to provide the way to customers with the most convenient to shop.
If you have questions about your order, please contact us by email at [email protected] or by chat online.

Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Great shirts and very easy checking out to order
August 12, 2021
Previous review

Great shirts and very easy checking out to order

Date of experience: August 12, 2021
Australia
1 review
0 helpful votes
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Happy customer
September 11, 2021
Updated review

Easy to use website, Delivery to Australia fast, products good quality, packaging of products great

Date of experience: September 11, 2021

Easy to use website
August 12, 2021
Previous review

Easy to use website

Date of experience: August 12, 2021
Canada
1 review
0 helpful votes
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Great products and fast shipping and the size chart was easy to use and accurate for North American men's bodies.

Date of experience: September 11, 2021
Indiana
1 review
0 helpful votes
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Some of the shirts I purchased were noted as being "cotton" or "cotton blend" on the label, NONE of them had any cotton in them. I think that is misleading. ALL of them were polyester, a much cheaper fabric. I have been sewing since I was 12 and managed a fabric store, I know cotton or a cotton blend when I see it. If your manufacturer is charging you for cotton or a cotton blend, you are being overcharged.

Date of experience: September 11, 2021