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Hawalili

3.6

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Hawalili Reviews Summary

The company has garnered a mixed reputation, with many customers appreciating the unique product offerings, affordability, and easy online shopping experience. Positive sentiments highlight the fun designs and quality of the shirts, often leading to repeat purchases. However, several customers expressed dissatisfaction with slow delivery times, sizing inconsistencies, and challenges in the return process, including unexpected fees. Overall, while the company excels in product variety and pricing, it faces significant hurdles in customer service and fulfillment that could impact long-term customer loyalty.

This summary is generated by AI, based on text from customer reviews

service
405
quality
1,632

Instant Feedback

28,352 reviews

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Oregon
1 review
0 helpful votes
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Overall pretty good
September 18, 2021

Fun site! Good prices, incentive to buy more is worthwhile. Sizing is variable. Mens shirs all are tapered for a slim fit even in x sizes

Date of experience: September 18, 2021
New Zealand
1 review
0 helpful votes
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To big
September 18, 2021

Ordered 4 Shirts 3 were to big after discussing the return of the three it was decided it would be best to get a partial refund.

Date of experience: September 17, 2021
Georgia
1 review
0 helpful votes
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To small to ware.
September 18, 2021

Very much disappointed at this product I will very much would like a refund

Date of experience: September 17, 2021
New Jersey
3 reviews
0 helpful votes
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Zip front sweater
September 17, 2021

So far ok. Long delivery time. Annoying zipper. I'll make do with it.

Date of experience: September 17, 2021
California
1 review
0 helpful votes
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Great!
September 17, 2021

Excellent! A varietal of colors and patterns to choose from. An easy process to purchase items.

Date of experience: September 17, 2021
Massachusetts
1 review
0 helpful votes
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Size matters!
September 17, 2021

Easy site to navigate, no pop-ups. Clothes look good.

Date of experience: September 17, 2021
Virginia
1 review
0 helpful votes
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I was able to get everything that I wanted your system is easy to work with.

Date of experience: September 17, 2021

I was able to get everything that I wanted your system...
August 18, 2021
Previous review

I was able to get everything that I wanted your system is easy to work with.

Date of experience: August 18, 2021
Florida
1 review
0 helpful votes
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Interesting p
September 17, 2021
Updated review

Love the designs, and the fit.
This is my second time shopping and purchasing from this site.

Date of experience: September 17, 2021

Love the designs, and the fit
March 5, 2021
Previous review

Love the designs, and the fit.
This is my second time shopping and purchasing from this site.

Date of experience: March 5, 2021
Hawaii
1 review
0 helpful votes
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Shopping stories
September 17, 2021
Updated review

Great site. Fast and easy shopping and so many cool shirts to pick from, I just love it. Will be back for more. Quick and easy payment options to choose from which make it so easy. ‍

Date of experience: September 16, 2021

Great site
August 17, 2021
Previous review

Great site. Fast and easy shopping and so many cool shirts to pick from, I just love it. Will be back for more. Quick and easy payment options to choose from which make it so easy. ‍

Date of experience: August 17, 2021
Oklahoma
1 review
0 helpful votes
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Shipping Surprise
September 17, 2021
Updated review

I was not aware that I was going to have to pay $11.99 for SHIPPING until it was time to finalize the checkout. I was disappointed that it was going to cost that much shipping for one item!

Date of experience: September 16, 2021

I was not aware that I was going to have to pay $11.99...
August 18, 2021
Previous review

I was not aware that I was going to have to pay $11.99 for SHIPPING until it was time to finalize the checkout. I was disappointed that it was going to cost that much shipping for one item!

Date of experience: August 17, 2021
Australia
1 review
0 helpful votes
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4 different shirts ordered Size XL, 4 different sized XL arrived. Only 1 actually fits. So my delivery experience ok, return issue poor. So I won't reorder again.

Date of experience: September 16, 2021
Indiana
3 reviews
0 helpful votes
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Great designs
September 17, 2021
Updated review

Great selection of shirts. Really cool designs and so many to choose from

Date of experience: September 16, 2021

What a selection!
August 18, 2021
Previous review

What a selection!

Date of experience: August 17, 2021
Australia
1 review
0 helpful votes
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Great selection, everything I ordered was very good quality and fit perfectly

Date of experience: September 16, 2021
Ohio
1 review
0 helpful votes
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Fun shirts
September 16, 2021
Updated review

Nice quality items. Enjoy the different fabrics the shirts come in. Great Gifts!

Date of experience: September 16, 2021

Good so far, can't wait to receive items to see quality
August 17, 2021
Previous review

Good so far, can't wait to receive items to see quality.

Date of experience: August 17, 2021
Florida
1 review
0 helpful votes
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Items On website are what you are getting. Website easy to move thru.

Date of experience: September 16, 2021
District of Columbia
2 reviews
0 helpful votes
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Hawalili is a scam
October 16, 2021

Here is how they work. Order $79 and get free shipping. One or two items come quick and are correct. However, shirts are paper thin and poor quality. The rest come separately weeks later and are too small and mislabeled. You MUST send them back to China for a refund. Or you can get their fantastic deal of 15% of your money back. Gripe a little and it will go to 25% and you can keep your kids sized cloths. Don't give up! If you payed by Paypal file a dispute and clearly state your case about their scam. Paypal now has a program were you can get up to $30 shipping back if you are disastisfied with your purchase. Enroll in it PRIOR to filing your dispute. They would rather close your case in your favor than pay the $30 towards return shipping to China. Their paypal account is called Newfashion registered to Pan Huiling. If you have been taken by their scam and are now reading this review... do NOT give up and take their settlement... file a dispute with Paypal and stick with it until you win your case. Offer to send it back to China if Paypal pays the $30. In the end, I won and threw their garbage into the trash. Don't be fooled by all the positive reviews. I am sure a lot are mostly fake! I wish I could give them zero stars.

Date of experience: September 16, 2021
Hawa l. Hawalili Rep
over a year old

Thank you for your feedback. We value your business and we promise you that we will settle this matter at the best way we can.

Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait. Thank you for your suggestion and we will improve our products accordingly.

We are sorry to make you dissatisfied with our service, but the discount policy for free shipping on our website is the amount of $79 instead of $100. Did you remember the website wrong? And you did not provide any order number for us to verify the order problem, please provide the correct order number so that we can better serve you.

We will try our best to provide the way to customers with the most convenient to shop. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Florida
2 reviews
2 helpful votes
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Great selection of Retro style shirts. Easy to order.

Date of experience: September 16, 2021

Easy to order
August 17, 2021
Previous review

Easy to order

Date of experience: August 17, 2021
Pennsylvania
1 review
0 helpful votes
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Item received!
October 16, 2021
Updated review

Site is difficult to navigate and locate items of interest.

Date of experience: September 16, 2021
Hawa l. Hawalili Rep
over a year old

Ok We are also very glad to hear that you have successfully received the package. Thanks for your support, we wish you a pleasant shopping.

We will try our best to provide the way to customers with the most convenient to shop. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Site is difficult to navigate and locate items of interest
September 16, 2021
Previous review

Site is difficult to navigate and locate items of interest.

Date of experience: August 16, 2021
South Carolina
1 review
0 helpful votes
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On time? Wow,,
September 16, 2021
Updated review

I do very little on line shopping because of delays. The confirmation was swift and information regarding shipping and delivery were so exact! Very satisfied.

Date of experience: September 15, 2021

A little confusing
August 17, 2021
Previous review

A little confusing

Date of experience: August 16, 2021
Kentucky
1 review
0 helpful votes
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Shirts seem to be sized small. Order a size up
September 16, 2021
Updated review

Easy site to navigate, cool unique clothing and items

Date of experience: September 15, 2021

Easy site to navigate, cool unique clothing and items
August 17, 2021
Previous review

Easy site to navigate, cool unique clothing and items

Date of experience: August 16, 2021