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Handy has a rating of 2.2 stars from 986 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Handy most frequently mention customer service, credit card and phone number. Handy ranks 1st among Cleaning Service sites.
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Great communication on delivery time and date confirmation. Pro was on time and communicated during the day leading to the appointment. He was friendly, respectful, and cleanly during and after the install. I would recommend Handy.
The tech, Jeremy S., arrive on time and was extremely helpful and courteous. The grill assembly took longer than expected due to a faulty (brand new) propane tank - leaky valve - that I provided, not part of the equipment provided by the grill manufaturer. Though clocked out of the job, Jeremy stayed over an extra amount of time while Lowe's replaced the propane tank. Throughout the process Jeremy worked diligently to get the work completed and made sure that I was satisfied by the time the job was completed. I highly recommend him to anyone using the Handy service.
Charles is an excellent Professional at Handy. He cleaned everything very efficiently and left our home smelling good. He organized things and made my bedroom more spacious. The fridge is sparkling now and has a new, fresh odor. He did a fantastic job. Thanks Handy.
My experience with the dishwasher installation technician was TREMENDOUS! Christopher B. Was excellent. He was extremely knowledgeable, personable, and quite a perfectionist. He cleaned up his workspace and made sure the job was done accurately. Thank you Christopher!
The Handy man Nick was expecting to build one cupboard and found 3 but Handy was really good about extending his time and Nick rang his next customer to arrange to go later. This was the first time I used Handy, liked their helpful customer-focused attitude, keeping me informed before the job and sending someone who really knew his job
A different cleaner came to my house today and I sure was impressed. Her name is Tiya.A. She had called ahead to say she had run into some bad traffic, so I didn't have to wonder what was going on.
When she first got here, she asked for a tour. As we went through, room by room, Tiya asked what specifically I wanted her to do. Finally, someone cared about what I wanted and didn't just go by a list they had been given by the company.
And she did exactly what I had asked for and more!
Tiya was friendly, polite, and professional!
I hope that Tiya will be my house cleaner EVERY time!
Sarah F.
Mawa of Handy is by far the very best cleaning professional that I have ever come across. She always works exceptionally hard and thoroughly and produces wonderful results.
Mawa is every inch a true professional.
I would recommend Mawa to anyone.
Great Service, left property clean and tidy after work. Turned up on time. He was very efficient and helpful.
Brittany was wonderful! Left my house clean and smelling wonderful! Especially appreciated the special attention and time she spent on both my ceramic tiles and hardwood floors. Thanks a bunch Brittany!
I have used this company for all four of my rental properties here in Missouri and I no longer have to deal with handyman walking around Home Depot handing out flyers and taking my money and not doing a good job or taking my tools or materials. Thank goodness for this company it's like I have a guardian angel watching over me!
I paid $400 for them to assemble an armoire (through Wayfair). One guy showed up, one guy did not. They said they could only send someone else out two days later. So I have a half finished armoire and no refund or discount. Total rip off.
I am working out of town and my adult daughter was home to greet Tumeika. After she left my daughter said the house looked and smelled amazing. 10/10 will use again!
My handyman was great! He did an outstanding job! It didn't take him long to finish the job! I would recommend him to anyone
On time, prepared, professional and personable. Given the all the parts involved assembly was completed quickly and smoothly.
Very professional service, great communication throughout the whole process (scheduling time, ensuring time would work, sending reminders of date and time, and technician calling when in route).
The person was on site on time, was very professional, made quick work of the removal and installation of a new dishwasher, tested everything was working properly and that there were no leaks, provided helpful information, and cleaned out everything.
We will use them aging, excellent company to work with.
Very kind, and polite Handy who completed the work in a professional manner, and I am very happy with the Handy's service.
Thank you.
The handyman (Musa) showed on time. Prepared the work area with cloth to protect our floor. Did an excellent job installing the 75" TV and sound bar on the wall. Routed all the wires so they did no show. Cleaned the work area when he was done. We were extremely pleased with his service. We would highly recommend him and handy.com for future work.
My assembler, Mark, arrived right on time and made quick work of the assembly, which would have taken me half a day on my own. He was polite, efficient, and communicated effectively.
I wish it were easier to schedule appointments more quickly with Handy, but that's nothing to do with Mark.
Sam was very nice and polite handyman. Completed my chest drawers and kept my floor neat and tidy.
I will surely recommend him to anyone.
My provider was wonderful. She went above and beyond to give me an exceptional service. I am very grateful. I'd definitely recommend her.
Answer: They don't provide a refund, even when they fail to honor the agreement. In my case, they have twice (so far) canceled my house cleaning with one hour's notice. (If I fail to give 24 hours notice of cancellation, I have to pay a penalty. For them, no notice, no penalty.) They told me they were having trouble finding cleaners in my area. And if the no shows are a problem for me, I can pay the $99 cancellation fee. So how long does this go on? Three cancellations, five, ten? Forever? This is an irresponsible company with horrible customer service.
Answer: Im having problems getting paid. I told client to have cash on hand as I wont do the job. Good luck finding someone else with my skill set. Im supposed to do a job tomorrow that i have to buy stuff out of my own money and hold my breath for pay back. Ill stand on a corner begging for money before I do another job for them unless they pay me for past jobs and I talk to someone on the phone.
Answer: Again, these should not be appearing in the automatic feed for FAQ's? Who is doing QA around here?
Answer: Probably should not list someone's personal telephone number in the FAQ feed. What do you guys think?
Answer: Wayfair is also a scam. It's just a matter of time. They are a middle man to hundreds of businesses. They sell products regardless of whether or not the product is available or in inventory. Eventually people will catch on...
House cleaning, home cleaning, furniture assembly, TV mounting and other handyman services. Book in 60 seconds. Top-rated local professionals. Handy Happiness Guarantee.

