Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Handy has a rating of 2.2 stars from 986 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Handy most frequently mention customer service, credit card and phone number. Handy ranks 1st among Cleaning Service sites.
We monitor reviews for authenticity
Terrance is a very professional installer. His ability to access the item(s) to determine what would be the best action to take as far as which piece to work on first which is actually great time management. I would recommend him anytime
She did a very good job. Cleaned under the beds and everything. She was very professional I'm very happy with the service
Peter, a Handy professional, is reliable from start to finish of the job! On the day of the appointment, he even arrived early to assemble my bookcase! He is quick, efficient and did a great job! I now have a beautiful bookcase. Many thanks!
This is the first time that I used Handy! Patrick arrived early and was very friendly and professional and completed the work in a timely matter. Very happy with the service and will use in the future.
I attempted to assemble this gem solo and right out of the gate Wayfair had mislabeled the parts. Instead of a return, I scheduled David with Handyman for the job. David went above and beyond and I was satisfied with his efficiency and quality. I'll definitely be using Handy=David for future complex projects!
This is the first time I have used Handy. The ease of making an appointment online was amazing and I didnt have to wait weeks. Kenroy arrived at the time he was scheduled. Amazing service, fast, reliable and respectful of my house. He cleaned up after he was finished. I am very happy and will continue to use this service in the future for projects around my house. Great Job!
I have not see yovanni yet! We have not received service yet. I have not received even a phone call to tell me why no one showed up. I am extremely disappointed with this process and expect a Full Refund... NOW! RB. Please respond and call me!
Toni called me when she finished her previous job to see if she could come early, which was fine with me! She showed up about 30 minutes early, and was completed prior to her original start time! I was thrilled with the final product, which was a kitchen cart. She's more than welcome to come back to my home at any time that I need Handy again! I'd highly recommend not only Handy, but Toni herself! Both are 0a 10 in my book! Thank you so very much Toni for doing such a wonderful job on my cart, and doing so, so quickly. Thank you Wayfair for having such a well equipped young woman. Your list of Handy personal is growing so much better than when I first tried Handy. Toni was a delight to have in my home, even cleaning the floor from any trash. She rates a solid 10 in my book and she deserves to be requested in the Maryland area. Again, thank you so very much Toni!
I've used Handy for about a 1 1/2 yrs now. Every transaction with them has been smooth (even when I had a reimbursement). The professionals that come all take great pride in their work and do a wonderful job. It's also a great value compared to other companies near me.
Amir was very professional and nice. He followed all the safety procedures for Covid He took his time to make sure the bed was put together just right. I was so impressed that he put a queen over queen bunk bed together by himself. He made sure we were happy with the finished product before he left. Highly recommend!
Our service was impeccable. He was friendly, knowledgeable, and took the time to walk us through the setup. He waited to make sure our boiler kicked on before he left and that our phones were properly synced and that the wi fi was connected. I highly recommend his service!
She was great! It was a big job for one person. Nice to have whole house cleaned today. She brought her own cleaning stuff and was super friendly!
He was courteous to me, personable, and quickly and properly assembled the furniture It was a pleasure
Lenora does the best job ever. She's so thorough! You couldn't ask for a better professional! I'll certainly request her for next time.
On time (showed up 10 minutes early), very friendly, came with own supplies, very courteous, straight to the point. I did not have to give any instructions at all. I signed up for the whole year.
I've used Handy before and the results are always the same: the worker is prompt, does the job correctly and efficiently, and they're neat and clean! Always friendly (but professional).
The person Darryl that was sent. He did a great job Darryl was on time and professional and friendly. He did social distance and kept his mask on. I had mirrored netting table and a portable wine and stemware cart put together excellently.
If there was a "0" I would have used it. We were contacted by Handy thru Angie's List to do our fall yard cleanup. There is no # to contact them - only email or leaving a call back #. Very poor communication. Our 1st "pro" didn't show up and after several email messages then finally a call from them, they tried to line us up with another - one person with a rake! We needed a crew and to have our leaves taken away. They don't provide that service. We finally canceled the order. Fortunately, the weather is cooperating and we're doing the job ourselves. We are both elderly and infirm. We needed to have this job done for us and they really let us down. Never again!
I scheduled moving services with Handy through the Handy app. The only information that the app offers, regarding moving help, is availability of service persons. My service people arrived (late and with an unprofessional demeanor and appearance) for the job without a truck. It was only at that time that I was advised that I will be responsible for having the truck available for the move. I was forced to cancel my service, with the only remedy (from Handy) being to reschedule when I have a truck available or credit 50% of the service to my account. There is no telephone number to reach a live person. Their customer service is non- existent and their site is limited in pertinent information.
Asked me where I would like my bike to be set up made sure I sat on it for the height awesome. Job well done Steve
Answer: They don't provide a refund, even when they fail to honor the agreement. In my case, they have twice (so far) canceled my house cleaning with one hour's notice. (If I fail to give 24 hours notice of cancellation, I have to pay a penalty. For them, no notice, no penalty.) They told me they were having trouble finding cleaners in my area. And if the no shows are a problem for me, I can pay the $99 cancellation fee. So how long does this go on? Three cancellations, five, ten? Forever? This is an irresponsible company with horrible customer service.
Answer: Im having problems getting paid. I told client to have cash on hand as I wont do the job. Good luck finding someone else with my skill set. Im supposed to do a job tomorrow that i have to buy stuff out of my own money and hold my breath for pay back. Ill stand on a corner begging for money before I do another job for them unless they pay me for past jobs and I talk to someone on the phone.
Answer: Again, these should not be appearing in the automatic feed for FAQ's? Who is doing QA around here?
Answer: Probably should not list someone's personal telephone number in the FAQ feed. What do you guys think?
Answer: Wayfair is also a scam. It's just a matter of time. They are a middle man to hundreds of businesses. They sell products regardless of whether or not the product is available or in inventory. Eventually people will catch on...
House cleaning, home cleaning, furniture assembly, TV mounting and other handyman services. Book in 60 seconds. Top-rated local professionals. Handy Happiness Guarantee.

