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Handy

2.2

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Handy Reviews Summary

Handy has a rating of 2.2 stars from 986 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Handy most frequently mention customer service, credit card and phone number. Handy ranks 1st among Cleaning Service sites.

service
408
value
382
shipping
83
returns
96
quality
333

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Illinois
2 reviews
0 helpful votes
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Very Professional
November 18, 2020

Terrance is a very professional installer. His ability to access the item(s) to determine what would be the best action to take as far as which piece to work on first which is actually great time management. I would recommend him anytime

Date of experience: November 16, 2020
New Jersey
1 review
0 helpful votes
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She left my home spotless
November 15, 2020

She did a very good job. Cleaned under the beds and everything. She was very professional I'm very happy with the service

Date of experience: November 14, 2020
Virginia
3 reviews
0 helpful votes
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Peter, a Handy professional, is reliable from start to finish of the job! On the day of the appointment, he even arrived early to assemble my bookcase! He is quick, efficient and did a great job! I now have a beautiful bookcase. Many thanks!

Date of experience: November 13, 2020
New Jersey
1 review
0 helpful votes
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Gutter Cleaning!
November 13, 2020

This is the first time that I used Handy! Patrick arrived early and was very friendly and professional and completed the work in a timely matter. Very happy with the service and will use in the future.

Date of experience: November 12, 2020
Missouri
1 review
0 helpful votes
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I attempted to assemble this gem solo and right out of the gate Wayfair had mislabeled the parts. Instead of a return, I scheduled David with Handyman for the job. David went above and beyond and I was satisfied with his efficiency and quality. I'll definitely be using Handy=David for future complex projects!

Date of experience: November 11, 2020
Canada
1 review
0 helpful votes
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AMAZING - DESK ASSEMBLY
November 12, 2020

This is the first time I have used Handy. The ease of making an appointment online was amazing and I didnt have to wait weeks. Kenroy arrived at the time he was scheduled. Amazing service, fast, reliable and respectful of my house. He cleaned up after he was finished. I am very happy and will continue to use this service in the future for projects around my house. Great Job!

Date of experience: November 11, 2020
Minnesota
1 review
0 helpful votes
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Show me my money!
November 11, 2020

I have not see yovanni yet! We have not received service yet. I have not received even a phone call to tell me why no one showed up. I am extremely disappointed with this process and expect a Full Refund... NOW! RB. Please respond and call me!

Date of experience: November 11, 2020
Maryland
1 review
0 helpful votes
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Toni called me when she finished her previous job to see if she could come early, which was fine with me! She showed up about 30 minutes early, and was completed prior to her original start time! I was thrilled with the final product, which was a kitchen cart. She's more than welcome to come back to my home at any time that I need Handy again! I'd highly recommend not only Handy, but Toni herself! Both are 0a 10 in my book! Thank you so very much Toni for doing such a wonderful job on my cart, and doing so, so quickly. Thank you Wayfair for having such a well equipped young woman. Your list of Handy personal is growing so much better than when I first tried Handy. Toni was a delight to have in my home, even cleaning the floor from any trash. She rates a solid 10 in my book and she deserves to be requested in the Maryland area. Again, thank you so very much Toni!

Date of experience: November 9, 2020
Washington
1 review
0 helpful votes
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Great service!
November 11, 2020

I've used Handy for about a 1 1/2 yrs now. Every transaction with them has been smooth (even when I had a reimbursement). The professionals that come all take great pride in their work and do a wonderful job. It's also a great value compared to other companies near me.

Date of experience: November 9, 2020
New Jersey
1 review
0 helpful votes
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Great service
November 9, 2020

Amir was very professional and nice. He followed all the safety procedures for Covid He took his time to make sure the bed was put together just right. I was so impressed that he put a queen over queen bunk bed together by himself. He made sure we were happy with the finished product before he left. Highly recommend!

Date of experience: November 8, 2020
New York
1 review
0 helpful votes
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Perfect Service!
November 8, 2020

Our service was impeccable. He was friendly, knowledgeable, and took the time to walk us through the setup. He waited to make sure our boiler kicked on before he left and that our phones were properly synced and that the wi fi was connected. I highly recommend his service!

Date of experience: November 8, 2020
Georgia
3 reviews
0 helpful votes
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Great service
November 8, 2020

She was great! It was a big job for one person. Nice to have whole house cleaned today. She brought her own cleaning stuff and was super friendly!

Date of experience: November 7, 2020
California
1 review
0 helpful votes
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Fred was awesome!
November 7, 2020

He was courteous to me, personable, and quickly and properly assembled the furniture It was a pleasure

Date of experience: November 5, 2020
Illinois
1 review
0 helpful votes
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Professional Lenora
November 7, 2020

Lenora does the best job ever. She's so thorough! You couldn't ask for a better professional! I'll certainly request her for next time.

Date of experience: November 5, 2020
Florida
1 review
0 helpful votes
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Absolutely in love
November 7, 2020

On time (showed up 10 minutes early), very friendly, came with own supplies, very courteous, straight to the point. I did not have to give any instructions at all. I signed up for the whole year.

Date of experience: November 5, 2020
New York
2 reviews
0 helpful votes
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Prompt, efficient, clean
November 5, 2020

I've used Handy before and the results are always the same: the worker is prompt, does the job correctly and efficiently, and they're neat and clean! Always friendly (but professional).

Date of experience: November 5, 2020
Illinois
2 reviews
0 helpful votes
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Handy's review
November 3, 2020

The person Darryl that was sent. He did a great job Darryl was on time and professional and friendly. He did social distance and kept his mask on. I had mirrored netting table and a portable wine and stemware cart put together excellently.

Date of experience: November 3, 2020
Minnesota
1 review
0 helpful votes
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Fall Yard Cleanup
November 3, 2020

If there was a "0" I would have used it. We were contacted by Handy thru Angie's List to do our fall yard cleanup. There is no # to contact them - only email or leaving a call back #. Very poor communication. Our 1st "pro" didn't show up and after several email messages then finally a call from them, they tried to line us up with another - one person with a rake! We needed a crew and to have our leaves taken away. They don't provide that service. We finally canceled the order. Fortunately, the weather is cooperating and we're doing the job ourselves. We are both elderly and infirm. We needed to have this job done for us and they really let us down. Never again!

Date of experience: November 2, 2020
Georgia
1 review
0 helpful votes
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Misrepresentation
November 3, 2020

I scheduled moving services with Handy through the Handy app. The only information that the app offers, regarding moving help, is availability of service persons. My service people arrived (late and with an unprofessional demeanor and appearance) for the job without a truck. It was only at that time that I was advised that I will be responsible for having the truck available for the move. I was forced to cancel my service, with the only remedy (from Handy) being to reschedule when I have a truck available or credit 50% of the service to my account. There is no telephone number to reach a live person. Their customer service is non- existent and their site is limited in pertinent information.

Date of experience: November 2, 2020
California
2 reviews
0 helpful votes
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Asked me where I would like my bike to be set up made sure I sat on it for the height awesome. Job well done Steve

Date of experience: October 31, 2020

From the business

House cleaning, home cleaning, furniture assembly, TV mounting and other handyman services. Book in 60 seconds. Top-rated local professionals. Handy Happiness Guarantee.


handy.com
Founded in 2012
New York, NY