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Handy has a rating of 2.2 stars from 986 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Handy most frequently mention customer service, credit card and phone number. Handy ranks 1st among Cleaning Service sites.
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I've used Handy twice before with very good results and yesterday was no different. My pro was on time, professional, skilled, & thorough. He finished the job quickly and neatly and was willing to stay and help if I wanted anything changed. I'd highly recommend Handy, and Eduardo!
Ken was pleasant, and professional. He worked hard and fast, and was prepared, and informative about a little snafu that occurred with the product. He did a good job. Very pleased.
This company and their so called professionals are an absolute nightmare! If I could leave a negative 10 stars that is exactly what I would do! I plan on going to the BBB and taking all action necessary to get out of their ridiculous contract and get a refund!
Do Not ever use this Handy Cleaning Service Co. Floors were Not Swept, Mopped and definitely not vacuumed! Floors had dirt still on them. A moron would know this isn't cleaning. When complained to cleaning crew, she actually said rate it as you wish. Didn't even care. Even After sending her pictures!
We've had service with Handy for 6 weeks. Someone has shown up once! Yes, just once and that person was 2 hours late and left early.
Handy keeps charging us when no services were rendered and won't refund our money.
Horrible customer service!
The bad reviews are real!
I wish I could give them a zero.
$#*! you Handy. You just want to take our money.
I'm probably not going to say something that hasn't already been said but this is the most nastiest money hungry company I've ever worked with. No wonder they don't have a phone number to contact them. They would receive way too many calls complaining about surprise charges and just overall bad customer service.
The first bad experience was when I created my 6-month subscription (biggest mistake). I didn't know my MIL already had a subscription for it so I wanted to cancel since we didn't need 2 for the same house. Of course Handy put their hands up and said that's not their problem and wouldn't let me cancel without paying ridiculous fees. Bull$#*! $#*! company who doesn't care about their customers.
I also tried to rescheduling a cleaning and without any notification, they charged me $15 for it. Atleast $#*!ing let me know I'm going to be charged so I can decide to reschedule or not. But why would they do that? On top of the $90 they get, they'll get an extra $15 for not telling me and rescheduling my service. $#*!ing greedy $#*! $#*!ing people.
I sent them a nasty email for this and what did they do in return? Said they're going to credit me $10 for the next service. SHUT THE $#*! UP. Are you kidding me? I get $10 for the $15 EXTRA I paid AND the frustration of not getting my service the $#*!ing day I rescheduled it for that I got CHARGED FOR?
Handy is a $#*!ing joke. Most of their "professionals" suck anyway. Please please find a cleaning service elsewhere. Do not give them your hard earned money.
Excellent and professionally did my work. I would recommend him to anyone in need of handy man services. Thank you
Zachary did a great job. He was on time. He was very polite. He knew what to do to get the job done. He worked by himself taking out old mattress and frame and setting up the new one. Also, made sure everything was cleaned up.
Don't use this service, its a scam. They pulled no shows on three occasions and am now experiencing the fight to get refunded. Have had to call in multiple times and keep getting different info
Bob did an excellent job of assembling our Kitchen Pantry Cabinet. He followed all of the CDC rules.
From the call we made to the service provided by their representative, everything went smooth, professional and in time. Mr. Zoltan B. Arrived in perfect timing and the work itself was professional, organized, efficient and careful. Thank you for your service!
I am not sure about later on, but currently real good service! Just not sure about the expense on down the road. I have never been comfortable having anyone in my house but cleaner did a great job. Made me feel ok about it and wore a mask. She was on time and worked until finished. Highly recommend. Kaye
My Handy Pro Allen was a lifesaver. I was unable to assemble a 72" TV stand and decided to obtain a professional. I contacted Handy and was assigned Allen L. He was diligent, focused, and considerate in his task and did an excellent job in assembling this piece of furniture. Allen L. Is the new pro that I will use in the future.
Bought a garage opener at Lowe's and paid $129.00 installation. I got 2 emails that Jonathan T will be there on 12/13 between 7:00 and 8:30. He never showed, I call handy at 9 & 10 AM and both times they said he was 20 miles out. I called all day and nothing but excuses. I am waiting for my refund for the install. BEWARE buying anything from Lowe's that Handy has to install. Lowe's should look at dropping this vendor.
Very comfortable with Dustin. He was very pleasant and efficient. Would consider using Handy again. Sorry he did not have a replacement part with him but we were able to purchase one nearby.
My handy professional Daniel H provided excellent service, he was on time and even a little early. He completed his 2 projects very quick and efficiently. He was just amazing and because of him I will use Handy again. ( Try to request him if you can).
You agree with the extra cost because you think that you're going to get Dependable service but you won't they schedule someone on the day you ask the person doesn't show up they schedule somebody anytime they want you have no control over the scheduling of your housekeeper they charge you the $99 if you want to refund even though their people did not show up twice so you agreed time there's no phone number there's nobody to talk to this is a really bad deal.
Margie always does a good job, she cleans exactly what i want her do u. I definitely recommend her to others! Keep up the good work Margie! TY sweetie. See u soon! =D
Daniel is extreemely services, he is very proffessinal and experience for the installation... He is so helfuly and nicely, I am very lucky to got him for my new TV Stand. I am appreciate it, I rate Daniel 5 Star and plus
Thank you for Handy Services...
Answer: They don't provide a refund, even when they fail to honor the agreement. In my case, they have twice (so far) canceled my house cleaning with one hour's notice. (If I fail to give 24 hours notice of cancellation, I have to pay a penalty. For them, no notice, no penalty.) They told me they were having trouble finding cleaners in my area. And if the no shows are a problem for me, I can pay the $99 cancellation fee. So how long does this go on? Three cancellations, five, ten? Forever? This is an irresponsible company with horrible customer service.
Answer: Im having problems getting paid. I told client to have cash on hand as I wont do the job. Good luck finding someone else with my skill set. Im supposed to do a job tomorrow that i have to buy stuff out of my own money and hold my breath for pay back. Ill stand on a corner begging for money before I do another job for them unless they pay me for past jobs and I talk to someone on the phone.
Answer: Again, these should not be appearing in the automatic feed for FAQ's? Who is doing QA around here?
Answer: Probably should not list someone's personal telephone number in the FAQ feed. What do you guys think?
Answer: Wayfair is also a scam. It's just a matter of time. They are a middle man to hundreds of businesses. They sell products regardless of whether or not the product is available or in inventory. Eventually people will catch on...
House cleaning, home cleaning, furniture assembly, TV mounting and other handyman services. Book in 60 seconds. Top-rated local professionals. Handy Happiness Guarantee.

