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Handy

2.2

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Handy Reviews Summary

Handy has a rating of 2.2 stars from 986 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Handy most frequently mention customer service, credit card and phone number. Handy ranks 1st among Cleaning Service sites.

service
408
value
382
shipping
83
returns
96
quality
333

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Texas
1 review
0 helpful votes
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Great Service!
July 10, 2021

Stewart was very professional, thorough and efficient in a wide range of tasks that he performed including fixing bath tub valve stem, ceiling fan replacement, electrical sockets etc.

Date of experience: July 9, 2021
Iowa
2 reviews
0 helpful votes
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Perfect!
July 10, 2021

Stephen was such a gentleman, we were so impressed with his knowledge and honesty. He came to put up a light fixture and ended up installing 2 others as the original one was not ready to install. We are thrilled with his service and thankful that Handy handled everything.

Date of experience: July 9, 2021
Illinois
1 review
0 helpful votes
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Cleaning
July 10, 2021

Cleaned just as I would have liked. I had my apartment disorganized. And she helped me a lot, definitely going to do it again.

Date of experience: July 8, 2021
Washington
4 reviews
1 helpful vote
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Riley worked for Handy and he was awesome. What a great personality and so helpful. He got the job done. This company was recommended by Costco and we know that Costco stands behind what they sell, and we assume they stand behind who they recommend. For our job, Riley and Handy.com get an A+.

Date of experience: July 8, 2021
Oregon
3 reviews
25 helpful votes
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Gave them second shot. Booked moving help far in advance and as notified only days before that they couldn't find people... for the service they'd accepted and charged me for. Taskrabbit is a much better option, where you select people who are actually available at the date and time that you chose. Plus, you get to select exactly who shows up.

Date of experience: July 5, 2021
Maryland
1 review
0 helpful votes
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Apartment cleaning
July 6, 2021

I've had Ronnieandre clean for me twice. He shows up on time, comes in and completes expected services per the online description. He always let's me know what room he'll be in and what he's doing which helps me feel comfortable. I'm looking forward to working with Ronnieandre again soon.

Date of experience: July 5, 2021
New York
1 review
0 helpful votes
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Satisfied customer
July 6, 2021

I needed to assemble a new file cabinet and contacted Handy.com. The service exceeded my expectations since I was a first time user. The person showed up on time, assembled the cabinet with no problems, in the allotted time and at the price quoted.

Date of experience: July 5, 2021
Washington
1 review
0 helpful votes
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Very useful app
July 5, 2021

Love Handy! Got 2 pros on one day for 2 different tasks and was able to easily communicate with them through the app. They both came on-time and delivered high-quality work, thank you Handy!

Date of experience: July 4, 2021
California
1 review
0 helpful votes
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Gina is great!
July 5, 2021

The house looked great when I got home! She was very nice too. Unfortunately my vacuum wasn't working so she used hers! So grateful. I would recommend Gina for sure.

Date of experience: July 2, 2021
California
1 review
0 helpful votes
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Rigo provided excellent service. He was friendly and efficient. The Console is well put together. Very satisfied with the setup experience.

Date of experience: July 2, 2021
California
1 review
0 helpful votes
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Horrible service
July 2, 2021

We paid to have a solid wood pergola installed. They only sent one person who stated there was no way he could do it. We called and Joleen said they would send to people that afternoon. I found put she lied when only one person showed again. I had to hire day workers to get the job done and now I am having issues getting a refund. May need to take legal action

Date of experience: July 1, 2021
North Carolina
1 review
0 helpful votes
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Great job
July 1, 2021

John N. Showed up on time, as scheduled and was very personable professional and efficient. Removed old TV and installed new one without any glitches.

Date of experience: June 30, 2021
Oregon
2 reviews
0 helpful votes
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Beware, customers or workers. I worked for them for more than a year, they are a rip off and a joke of a company. Everything becomes a mess. They are so bad they should not even conduct business.

Date of experience: June 24, 2021
Illinois
1 review
2 helpful votes
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Company takes 75-80% of $. Techs get few dollars and lie about booking info and what to do. That's why so many cancels and no shows. Handy is SCAM

Date of experience: June 23, 2021
Virginia
1 review
0 helpful votes
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Handy services can be hit and miss. Too many think they can noddle their way through any project. The quintessential jack of all trades…

Our service today was performed by Julian. He was prompt, a big deal to me. He was friendly and professional.

He asked permission to work where the furniture was going to be placed rather than just doing what was convenient for him.

Julian worked efficiently and left a spotless workspace.

His craftsmanship was very good.

When I have need for such services in the future, I will call Handy and request Julian.

Date of experience: June 23, 2021
Arizona
1 review
0 helpful votes
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Detailed
June 24, 2021

Marrian was very attentive to the needs of my disabled mother, she did such a great job we want to have her back again and again. Thank You Marrian for the attention to the small details and needs of my mother.

Date of experience: June 23, 2021
Illinois
1 review
0 helpful votes
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Grill assembly
June 24, 2021

It was so easy to schedule a service request at a convenient time for me, and Ricardo assembled the grill expertly!

Date of experience: June 23, 2021
Florida
1 review
0 helpful votes
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Professional
June 22, 2021

We've used Handy a few times to assemble different pieces of furniture and every time they were friendly, professional, quick and did an awesome job! I highly recommend them.

Date of experience: June 21, 2021
Minnesota
2 reviews
0 helpful votes
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Reliable service
June 22, 2021

Im grateful for Handy. They have quality handymen. They are polite, respectful, quick and very knowledgeable. I have had bedroom sets, an end tables, cabinet and desk assembled. Very pleased with my experience.

Date of experience: June 21, 2021
California
1 review
1 helpful vote
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I changed my appointment time on the app and got an e-mail confirmation of the time change but the Handy worker was still scheduled for the original time, I. E. the app does not communicate anything. I also gave a 1 star review because the worker could not complete the job because I didn't have the correct part. I was told I'd still be charged for the full 3 hours but would get a credit when I booked the next job. This was not the worker's fault and I didn't want her to get blamed. I got a $35 credit for a $170 job. Not sure if I want to use this service again unless I can communicate with a real person

Date of experience: June 17, 2021

From the business

House cleaning, home cleaning, furniture assembly, TV mounting and other handyman services. Book in 60 seconds. Top-rated local professionals. Handy Happiness Guarantee.


handy.com
Founded in 2012
New York, NY