HandyReviews 986

Adrien tackled the tasks I requested to be done with lots of energy and elbow grease. My oven, windows, and bathrooms are sparkling clean! I'm confident that punctuality and preparedness will come with more experience. Thanks Adrien!

Handy.com sent Raymond to installed timer light switches (7) to automatically control our exterior lights. He was on-time, professional, and courteous. Early on, he noticed a problem with one of the switches and headed out to the hardware store to get a replacement. He picked up what was needed and returned to finish the job without going over the prepaid time. I highly recommend the service and will definitely use it again.

First cleaning person was nice but didn't clean well. Second time with different cleaning person I was happy with the cleaning and she was also very nice. I will be requesting her again.

I purchased a service to have a large, heavy outdoor gazebo assembled. I specified in my request that the manufacturer recommended at least two people for the job. Only one was sent. He did the best he could by himself. It was however, a two person job. The job was scheduled for 4 hours, but took 10, over the course of two days. Some of the gazebo parts were scraped and dinged a bit because only one person was there to maneuver them. In the end the job got done but if they want to offer the service of putting together large outdoor structures they need to account for the manpower.

Handy has been an awesome company whenever you're have a problem they resolve it right away they're big on 100% customer satisfaction I love the pros that they sent out

Jessy was incredible. He was gracious, kind, efficient and skilled. He did a task that required lifting 160# bed frame and he did it with a smile. That was impressive! He did a remarkable job.

Natasha was kind and cleaned my house well! I am so happy. Now I can relax because my house is normal again and I can focus on just work itself at the moment.

Handy canceled on us 7 times after finding sending one person over. We were actually surprised that someone rang the doorbell tonight.

The major problem is that handy customer customers make a ton of errors. They kept canceling and rescheduling, and the rate went up. We had to explain to them that the rate shouldn't go up. After talking to multiple of them, they finally fixed it.

And then, they charged more and forgot to apply the discount that they promised.

We ended up spending over 5 hours dealing with them over charging us. It took a lot of time and energy to explain.

At the end, we wasted more time, which is the opposite why reason of hiring help. I wish customer service people would actually read the prior emails and understand the situation before replying with a ton of non sense. I wish I would never have to interact with handy custom service again.

Terry noticed damage and helped us get the item replaced. He also repackaged he damaged item so it's all ready to be returned

Was my first time to use this young lady, but i can't began to tell you how pleased I am with her, she took her time and cleaned my home as though it were her very own, Can I really say more are give a better compliment? She is a real asset to your company, and I would like to continue with her if possible.

Today was my third bad experience with Handy. House cleaner didn't vacuum or dust and skipped an entire room. She was late and left early. Another $100.00 down the drain. Don't use this service.

Scheduled Handy Services through Wayfair to install a play set. For 3 weeks I received texts and emails telling me about their great service and they would be on time. On the morning of their installation they sent a text that they were on their way! 7 minutes after they were supposed to arrive, I received a text saying they cancelled our appointment and refunded our money. I called Wayfair and they said it was a two person job and one person from Handy backed out at last minute. I guess Handy only has a staff of two? Wayfair wouldn't do anything and I wrote to Handy and still waiting for a response! They are useless and really left us in a bind. Never again Handy or Wayfair!