HandyReviews 986

This company is the worst. My job requires two people and they keep trying to send one. I have emailed and emailed and emailed and asked for a human to call me and nope. CS stinks and you are better off staying away from them if you want quality work.

Handy is an extremely well organized company. It makes certain that the customer and house keeper are both on the same footage. Besides that they have excellent employees.

Need some pro to assembly a king size bed i purchased online. It was very easy to book... and I was very satisfied with the job. Thxsomuch

Installation was scheduled with Handy through Lowe's for a garbage disposal. I received lots of emails on my upcoming install however the contractor never called or showed up. Lowe's passed the buck to Handy and their response was that contractor would not be allowed to work on any future jobs at my home. Too bad for all the future customers they leave hanging. Lowe's got their garbage disposal back and my install cost was refunded.

Hello,
I rarely write reviews but I feel compelled to let you all know what a great experience I had using Handy.com and its associate Johncarlos Quiles. Johncarlos installed two ceiling fans for me (one of which was very complicated) and he was outstanding. He was knowledgeable, professional and very courteous! I was able to schedule the service quickly and it was cost efficient as well.
Ask for Johncarlos when you need any handy work in your home or business!

Handy delivered a toilet from Lowes in Belmont and started the installation. Installer could not get the toilet to flat. Said he had to go back to Lowes in Belmont to get a new part but first would go to anither job then return to complete my job. He was aware of my schedule and the way he was doing it by going to another job first he had to reschedule my job. Meantime that toilet is now unusable. The job was rescheduled for Nov1 between 830 and I believe 1030. No one had shown up by 1pm.at about 12pm I Chatted with customer service Sarah who tried to help. She said she had sent two messages
To tech tech to call me asap. By 1pm had not did anything so I again chatted with a customer service that I was going to let Lowes in Belmont handle this. I went to Lowes and had them cancel the contract and they returned what I had paid to my credit card. Lowes in Belmont is great in pleasing their customers but my dealing with Handy was the worst experience with contractors in my 83 years and have dealt with many types of contractors from room addition, electrical, painting, roofing, smaller jobs also.

My name is Mr Jeff, We have had the same company come out a few times to do our Lowes installations James Smith Handyman & Plumbing is the best. They have a great team and we had the pleasure In meeting all there installers for different items. I have even called the office after hours left a message and Tracy called me right back! They have great customer service from beginning to end. Handy has a great company Installing for them. Ask for James smith Handyman & plumbing for Your plumbing installs!

I pre-paid for mailbox installation.
Waited 1.5 hours as I had received texts
Confirming the appointment. No one came
And no one called. Super frustrating.

We couldn't be happier with our recent service with Handy! Michael did a great job assembling our shoe cabinet bench with coat rack! This would been a difficult assembly for someone inexperienced so it was well worth the money. Loved how it turned out!

Tiff is very professional! Her work speaks volumes! Very fresh… very clean… very organized! Would recommend 1000 times!

The handy man arrived when scheduled except for a traffic problem. They were friendly efficient to get the job complete. Even added another job which they were very helpful and efficient. They helped move the heavy stuff to the garage which is a life and back saver.
Thanks for the great job.

I would never recommend Handy. The service providers that you hire are usually good enough but the problem with Handy is their customer service. They have atrocious handling of their service inquiries and you can never seem to cancel a service even after completing your package purchased. I purchased a 5 pack and they keep renewing my service and then saying they'll charge if I cancel. There is no phone number to call and their email service goes to a new person each time.

A friend recommended HANDY.COM
It was easy & I was very pleased!

I made an Appointment to have my dryer vent cleaned. I was assigned to Kirk. He was promptly on time, identified himself, masked for Covid and friendly. He had all the supplies & equipment he needed.
Kirk was professional, had knowledge of his job & was done with efficiency & respect to my property as well as my ‘new' dryer. (I probably didn't need a new dryer. I needed the vent to be cleaned)

I have used HANDY.COM to move & for my plumbing needs. I have been mostly pleased with their services.

I am a new customer and did not know what to expect. The handyman was professional and personable. He really knows his craft. What an exceptional young man--very talented. He had the cabinet I ordered from the internet up in almost no time. His work is solid. It was delightful working with him. I would definitely recommend him and would like to work with him again. Very happy.

This company started spamming my inbox a few weeks ago. They are impossible to contact by phone and their email customer service response was useless.
I requested them to remove me from their mailing list.
They claimed:
"We have unsubscribed that email address from our marketing list.

Please keep in mind that this means we have unsubscribed {your email}.

Additionally, even with this change you'll still receive transactional Handy emails, i. E. booking confirmations and refund notifications."

So basically they are not unsubscribing me and not only that, I am still receiving the goddamned emails.

I filed a complaint with the FTC for violation of the CAN-SPAM act of 2003.
If I'm ever in New York, I'm going to their office and I'm going to annoy everyone there.

Absolutely unacceptable business practice.

I had purchased a 4 X 8 ft. Lean to greenhouse I did not feel confident enough to build myself. Handy came to the rescue in spades. My greenhouse went up quickly, and the superlative Joseph gave 110% throughout the procedure. He even discovered errors in the instruction manual, and corrected them! Nobody could ask for more! I now have a nice looking structure due to Joseph's know how and professionalism. Two very enthusiastic thumbs up!

Knew exactly what he was doing, was friendly, and patient in answering my questions. Using them for another job tomorrow.