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Handy

2.2

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Handy Reviews Summary

Handy has a rating of 2.2 stars from 986 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Handy most frequently mention customer service, credit card and phone number. Handy ranks 1st among Cleaning Service sites.

service
408
value
382
shipping
83
returns
96
quality
333

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Massachusetts
1 review
0 helpful votes
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Amazing Service
February 11, 2022

I needed a recumbent bike assembled and Handy sent out a pro named Brian. He called to see if he could arrive a little early, which worked perfectly for my schedule. Once he arrived, he got right to work. He had my bike assembled in no time. Then he showed me his work to make sure I approved and fixed all the settings on it so it fit me perfectly. He even took out all of the boxes and garbage out to the dumpster for me. I was highly impressed. He was polite and a hard-worker. I couldn't have asked for anything more. This is the third time I have used Handy and I will continue to use them because they always send out good people and their work is impeccacable. I highly recommend Handy.com and recommend Brian if you need something assembled and Anna C. If you need your house cleaned. Anna C. Comes to my house every month and I couldn't live without her. She does a great job, and does everything I ask her to do, even if it is not a part of her regular routine. Handy.com hires great people and provides amazing service to their customers. You won't be disappointed. Sandy. Dalton, MA

Date of experience: February 9, 2022
Oregon
1 review
0 helpful votes
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Taking Money Away
February 5, 2022

Their always looking for a way to take the money back from the handyman. I completed a job an hour early to the customers satisfaction. Handy charged me $15 for leaving early!

Date of experience: February 4, 2022
Wisconsin
1 review
0 helpful votes
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Our dishwasher installer
February 4, 2022

Diego G. Installed our Samsung dishwasher we purchased from Costco. Diego was very friendly and professional. He was very careful bringing it into our home and was very meticulous in making sure that it was installed perfectly. It was a pleasure having an installer who took the time to do the work properly, as though it was his own home.

Date of experience: February 3, 2022
Missouri
1 review
0 helpful votes
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Fabulous TV install.
February 4, 2022

This was a difficult job. Michael looked things over and went to work.
Michael was extremely polite, and he knew how to install and hook up accessaries. He bagged up unused parts that I will need when I move in about a year. Extremely pleasant fellow. If there were 10 stars I would give him 10 stars.

Date of experience: February 3, 2022
GB
1 review
0 helpful votes
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Happy customer
February 2, 2022

Polite, did his job to a high standard I am very happy would use him and company again and recommend

Date of experience: February 1, 2022
Ohio
1 review
0 helpful votes
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I am a senior living on a fixed income. I found Ashley very friendly and engaging, but after she left there were a few things I noticed that either were not done, or were not done well. But this review is about Handy.com. I am not at all pleased with how difficult it is to find a telephone number to call in order to voice concerns about the professional who was sent over to complete the tasks required. I realize that this was a 'discount price' that was offered for a limited time, but should not the quality of service be the same as if it were full price?

Date of experience: January 31, 2022
Florida
1 review
0 helpful votes
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Great Service
January 30, 2022

I really appreciated that I was able to book an appointment on a weekend. Jason C. Was prompt, professional, and courteous. I would definitely schedule him with Handy for another service if the need arises.

Date of experience: January 29, 2022
Oklahoma
1 review
0 helpful votes
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I bought two faucets through Wayfair and paid to have Handy install them. The "pro" broke one of my sinks. Handy has made no effort to fix the problem other than offering me $175 for a new sink. AND, they want me to sign a release which states if I take the money, I can be fined $5000 for posting a negative review - regardless of the veracity. STAY away. FIND your own handyman.

Date of experience: January 28, 2022
Minnesota
1 review
0 helpful votes
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Do NOT go with Handy
January 28, 2022

Unfortunately Wayfair uses them for assembly of products purchases. But do NOT use them. They just ripped us off. We paid for 2 assemblies for 2 items and they are trying to combine them into one assembly, thereby basically robbing us of money we've already paid. DISGUSTING! It is now my mission to let others be aware of how horrible they are to work with.

Date of experience: January 27, 2022
New York
1 review
0 helpful votes
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Apartment cleaning
January 25, 2022

I am very satisfied with Yorel from Handy.com. She is always on time and reliable. She takes the time to communicate with me if necessary

Date of experience: January 25, 2022
GB
1 review
0 helpful votes
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Ordered dining chairs from Wayfair and as they were flat pack needed them to be put together as being elderly not able to do this ourselves. Appointment was made with Handy who arranged the appointment for the day after goods were delivered. Nipa arrived at exactly the time arranged. He was smartly dressed, very polite and courteous. No problem with the social distancing with job was completed efficiently and fairly quickly. Would recommend and will use Handy again if needed.

Date of experience: January 23, 2022
New Jersey
1 review
0 helpful votes
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Lift Recliner
January 23, 2022

We had the most wonderful pleasant guy come to our home to assemble our chair, very nice and professional…, I would absolutely recommend Chris Rocchetti and his service… Thank You….

Date of experience: January 22, 2022
Wisconsin
1 review
0 helpful votes
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Great job
January 21, 2022

Dee did an excellent job assembling several pieces of furniture and mounting my TV. He was extremely professional, kind and the quality of his work was first-rate. I highly recommend him!

Date of experience: January 21, 2022
GB
1 review
0 helpful votes
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The Handyman turned up ahead of time (pre-agreed and it suited my schedule), he was very friendly and did the job efficiently.
Good communication from the company ahead of time.
All in all, very pleased with the service.

Date of experience: January 21, 2022
Florida
1 review
0 helpful votes
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I needed to have a computer desk assembled and contacted Handy. Previously they sent a worker to assemble a trundle bed and I was very satisfied with the competence of their worker. I called them to have the desk assembled. Sergio arrived on time and assembled the desk. I am very happy with his work and can finally have a decent work space. Sergio worked diligently and I am very relieved to finally have this work completed. I originally contacted someone to do this job and he had all the parts laid out and I couldn't use the room. He was unable to do the job and I was desperate to have the desk assembled. Since I had Handy work for me before, I contacted them and the appointment was made for a few days later and the job was completed.

Date of experience: January 19, 2022
Wisconsin
1 review
0 helpful votes
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Great for furniture assembly
January 20, 2022

Used Handy for assembling a large TV Stand/Cabinet and would definitely use them again. Tech adjusted the doors that weren't fitting correctly because of the manufacture provided hinges and pre-drilled holes, and put felt feet on the legs to prevent scratching of the wood floor.

Date of experience: January 19, 2022
California
1 review
0 helpful votes
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Pergola
January 14, 2022

Matt came and put up my pergola. Unfortunate all of the letters came off but he was able to put it together using the pictures. Matthew did a great job! I highly recommend Matt and Handy.

Date of experience: January 13, 2022
GB
1 review
0 helpful votes
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Leonard
January 13, 2022

Handy pro Leonard was professional, punctual & efficient, I would highly recommend using this service.

Date of experience: January 13, 2022
Virginia
1 review
1 helpful vote
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Avoid!
January 13, 2022

Used handy twice for home cleaning - please stay away at all costs. Unfortunately I signed up for a package and they won't let me get out of it, even though their so-called "pros" know as much about cleaning as my 8 year old. When I tried to tell handy, they just offer token gift cards so I'm stuck with this waste of time and energy that I paid for. Even a small bathroom, takes an hour or more. So, during a 4-hour session I got two bathrooms + a powder room done (with mildew still visible in the shower and dirt gobs on the floor - from being mopped without being swept first), partial kitchen and a very soapy main floor. Each time the service was done, my husband and I had to spend another few hours cleaning up their mess. Handy should definitely drop offering cleaning services and leave this up to the regular cleaning companies. So disappointed!

Date of experience: January 12, 2022
New York
2 reviews
0 helpful votes
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Craig was on time, pleasant, and professional! He also did a fine job! He went through my home and did everything I had asked. I'm very sure he will do a great job for us.

Date of experience: January 9, 2022

From the business

House cleaning, home cleaning, furniture assembly, TV mounting and other handyman services. Book in 60 seconds. Top-rated local professionals. Handy Happiness Guarantee.


handy.com
Founded in 2012
New York, NY