HandyReviews 986

I had the worst experience with Handy. Their installer had zero respect for me, my home or my property. The installer was NOT a professional in any sense of the word. I am left with a sloppy incomplete installation, damaged window frame, and a stained carpet. Handy has been giving me the email run around for 6 days now. Handy has no integrity in regard to their customers or their customer service. Their claim of "vetted professionals" and "happiness guarantee" is a joke and a scam! Save yourself the headache and don't use Handy.

Do not use this, they assigned the contractors but, not one shows up

I called the contractor, he said he is not working for lowes, but handy assigned it to me?

I bought a firepplace mantel from Wayfair and checked the box for professional installation. Hnady got the job. They scheduled and cancelled 3 times in the same week. They finally told me they could not find a professional in my area to do the job. Don't know why Wayfair uses these folks and why they accept a job and they cancel and tell you they can't find anyone. I would advise anyone not to use these folks since they do not stand behind what they say!

Today, for the second time in six weeks, my pro didn't show. What a pain. I stayed home from work to meet him. Now I will have to stay home form work another day to meet another one. I can't just opt out because it is through Wayfair.

Handy.com is fair and offers special rates, periodically. I really like that they make accommodations for tasks that fits your lifestyle that is not found with other service providers! Handy customer support persons will help you find the right pro if you contact them detailing your needs. For example, they found me the right man for the job who can multitask…hanging items and assembling furniture in one job! I will continue to use the handy.com pros to meet my future needs.

Handy installation is awful they kept rescheduling to the point I canceled and got 144.00 off my installation of a window air conditioner never use handy

Sorry to write a long story! I had this company install two ceiling fans or try to install. It was offered through lowes! The first one was ok had a hard time communicating. Cause he spoke no English. He had it wired wrong the lites did not turn on! He told me maybe the bulbs. Which were new. Had to re wire it! Than on the second one they sent a guy that did not gave transportation to my house. Pull out the whole box and ruined sheet rock and now I have to pay to get it fixed…. Buyer beware never use this company ever!

I purchased a closet system (4) pieces and was sent 4 different installers (1st flag) 1st installer was a female 5 stars to her, she knew exactly what she was doing and did a great job. 2nd installer canceled :(!
They clearly was not PROS; my husband and I had to redo a complete side called customers service no harm intended but they are all in the Phillipines and very hard to understand. I still don't have a response to my issues and money down the drain! NEVER will I ever recommend or use these people services again. Drawers were installed in the wrong place & off line; closet was mounted with wood for stability entire closet was off balance. Big gap in placement of shelving. Installers acted as if this was the 1st closet they had installed. Read instructions and still "JACKED IT UP" like I said NEVER AGAIN! STAY AWAY! SIDE NOTE: on their personal website they have ALL 5 STAR REVIEWS... so unrealistic...

Albert is amazing. He did all the deep cleaning that I never have the time to do. He scrubbed all the walls of my house. Got rid of all the spider webs. Scrubbed all the floor boards and cabinets in the kitchen. He worked his butt off and I couldn't be more appreciative. He put in elbow grease as if he was cleaning his own house and the Queen of England was coming over:-) I will for sure be requesting his services again, only next time, hopefully, he won't have to work AS HARD. Thank you Albert for an amazing job!

After being scheduled out for over a month to install new stove, Handy cancelled 2 hours before scheduled time and rescheduled (without contacting me) for a Sunday at 9am. I responded back to the email stating that was unsatisfactory, and I got a response stating somebody would be responding and reviewing within 60 minutes. 16 hours later (still nothing) I sent another email and got a BS fluff response 'sorry for the inconvenience'. Sunday morning of rescheduled time, I get a call from the assigned installer 20 minutes after he's supposed to be here giving me a wild story of covid, blackout, car crash, hospital - essentially he's not coming. But, he would like me to say that he had done the job and then he would come on his own time the following Thursday and 'make it right'. OR, and I quote, "I can just be mad at him". It was insane. Nevertheless, I cancelled for a refund and am reporting to the Better Business Bureau.

Excellent professional service at a reasonable price. I have never used handy.com before, but I will definitely use them again. The professionals they sent to assemble my grill were efficient, polite, knowledgeable, and reasonably priced. Highly recommend

Jason from Handy did a very good job on two small projects I had. He was professional and thorough -both jobs were done properly, safely and quickly!

Kejuan is new to his handyman role after serving 15 in the Army. This was his second job. He arrived after having done advance research on assembling our new natural gas grill. He was very professional and did a thorough, high quality job.

Our pro was 3+ hours late, ended up having to come back, missed his return date and time twice, and was unable to fix our issue and referred us to another contractor. Hundreds down the drain for a 15 minute diagnostic and customer service offered us less than a quarter of what we paid back as a credit for a future services. Why would we keep paying them for something we never received? Do not recommend.

I needed help assembling a dining table and chairs I had purchased online. Handy.com was able to schedule an appointment at my convenience and at a reasonable price. Nyke arrived on time, was friendly and courteous, worked quietly and efficiently, and finished the job more quickly than I expected. The dining set looks perfect, and Nyke disposed of the packing materials and left no mess behind. I won't hesitate to use Handy again, and I am happy to recommend Nyke as well.