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About Guest Reservations™:
Guest Reservations is an independent travel network connecting members with the best possible deals at over 100,000 properties worldwide.
Millions of travelers trust Guest Reservations with their travel, and benefit from its members-only Insider program.
As an independent travel network, Guest Reservations aggregates and finds its members deals previously only available through large travel agencies or directly from hotels. Guest Reservations was founded in 2016.
Guest Reservations Reviews:
GuestReservations.com has a high customer satisfaction rate. Guest Reservations is one of the most trusted platforms for online hotel reservations. To read verified Guest Reservations reviews, see below.
Is GuestReservations.com Legit?
Yes, Guest Reservations is a safe and legitimate source of online hotel reservations. Since 2016, Guest Reservations has made hotel reservations more accessible – helping millions of travelers book hotel rooms online. Guest R...
Guest Reservations has a rating of 1.8 stars from 1,301 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Guest Reservations most frequently mention customer service, credit card and front desk. Guest Reservations ranks 438th among Hotels sites.
We monitor reviews for authenticity
Absolutely horrendous
Real Easy
Went fine.
So disappointed...
I Booker this morning with who I thought was the Hilton reservation Centre as I found the number on google when i searched for Hilton reservation. Then I talles to soneone precising that I was from Canada... he did not mention he was from the US... and that the prices was actually in US... and then that 30% would be charged for fee and taxes... ended up paying 30% more than the actual Hilton price... when I called them few hours later... they refuse to refund( 2days before the start)... because of that misunderstanding... they really do not car about their customers...
Very fast very good thanks
Better than hotels.com would like to know if there is a veterans or a seniors rate
I love the site it easy and efficient...great way to do business
I was mislead into thinking I was talking to Hilton directly.
Great and user friendly experience!
Easy to use
Works fine
Pretty good internet booking. Very happy.
Very easy to book, would have been nicer to see images of the room that correspond with your choice rather than just a text description, prior to pressing the Book Now button..
Reservation was easy to make!
Easy to maneuver. Found what I wanted right away.
This site adds an extortionate fee right at the end just as you are about to pay. Avoid at all costs and book direct with the hotel instead. Their customer service is non existent and cannot even explain the 'fee'
Good
My call was not answered within the time they said I would have to wait.
Thanks
Detailed information and good pricing
Answer: Yes, Guest Reservations is a safe and legitimate source of online hotel reservations. Since 2016, Guest Reservations has made travel more accessible – helping millions of travelers book hotel rooms online. Travelers booking through guestreservations.com will enjoy exclusive deals and member rates, industry-leading customer service, and a wide selection of over 100,000+ hotels. Guest Reservations has a 4.5/5.0 Customer Review Rating across the web, making it one of the most trusted sources for online hotel bookings. Any issues with booking can be resolved by contacting the Customer Care team 24/7 via Phone (855-470-1527) or Email ([email protected]).
Answer: They did the same to me. The reason is because they are stealing from you and hope you don't notice or don't care
Answer: I feel your pain. What's sad is that this company is an affiliate of Expedia
Answer: Yes there are many rooms have walk in showers, I have stayed a a nimber of rooms at the Medusa, If stairs are an issue there are a few rooms at ground level. I hope this helps

