GruntStyleReviews 105

This company grunt style is a joke. Zero foxtrot and other companies have much better quality clothing and made in U.S.A. not from some third world country. I canceled my membership and completely stopped buying clothes not made in America made by slaves instead. Never again.

Horrible customer service! Do your research into this shady company. Not veteran owned. Do not care about issues with your order. Zero accountability for their own issues. Blames customers to solve problems. Find a shirt you like and go custom print it for the same price yourself, minus their crap logo.

If customer service is rated on a 1 to 10 scale with 10 being the best, this company is a 25. On multiple occasions they've gone out of there way to help resolve my issue. There clothing is guaranteed for life regardless of circumstances. I can't express adequately how pleased I am with this company. I'll definitely be a life long customer with this continued service!

If I could give less than one star I would. My boyfriend introduced me to this company and showed me the beer guarantee and I thought that was a great policy. So when he decided to sign up for the monthly subscription, I decided to too. Well it is now 1/8/21 and I have not received a shirt since 10/27/20. But they keep taking out their money every month. I have reached out to customer service multiple times about my orders and received generic responses. Now I have emailed customer service about cancelling my membership. Their response is that there is a $25 fee for early termination before 7 months. I have gone back and forth with them probably about 10 times explaining my situation, explaining that they have had inadequate service resulting in me wanting to cancel my membership. But they refuse to waive the $25 cancellation fee. Why should I have to pay extra money to cancel a subscription on shirts I haven't even received. Then when I hadn't even finalized cancelling my membership because I was still disputing the fee, they cancelled anyway and charged my account without my permission. Since my experience I have started to read reviews on BBB and realized many others have had my same problem. I do not recommend to anyone the monthly subscription or this company at all.

Please do yourself a favor, use another company such as Nine Line. This company is a disgrace to any military operation it is standing behind. They will take your money, without pause, but they will not deliver on what acceptable customer service is. You may or may not receive what you ordered and you will have to beg barter and steal to receive your rightful refund.

I will never order from them again. I placed an order with a representative on the phone to ensure it would be here for my husband's 40th birthday. This was what the children and I came up with so there isn't anything else. So I call because it had been 5 days and no order... the package hasn't even shipped. I am furious. They asked me if I wanted to ship it. Are you kidding me? I placed this order 5 days ago. It should already have been delivered. Needless to say there's was nothing that could be done to ensure it being here for Sunday. Now he will get this 2 days late. Yeah no thx. Terrible experience for my first order with them. Never again

We ordered a JDOG hoodie after many orders of other hoodies and the quality of this one was just awful! I guess the $30 price should have told me that-since most of their hoodies are $50-$60. I did send in a complaint and they told me it is supposed to look like that-ummm-well nope! It should be of better quality and at least be able to see the picture without straining your eyes! They should stand behind quality of a product over anything else. Very disappointed!

This company is hot garbage. I love America so any company that makes merch like the do is a win. Until I actually ordered from them. I placed an order with overnight shipping towards the end of a week so I understand the order probably won't process until Monday and I would have it Tuesday... nope. Ups says maybe Wednesday. I contact grunt style to see about being reimbursed for shopping cause I paid a lot extra for the expedited. They tell me they are not responsible for any delays which is ridiculous. It is your name on the product have some respect for your merchandise and your customers and at least try and be understanding which no one with this company is. So if you want to order from a company that doesn't give a damn about you as the customer than this is your company.

Screwed up first order was missing a Tee called Customer service they did try to make it right, But I did give them a second chance and placed a 2nd order.

Low and behold they SCREWED up that order as well.

Called Customer service again and they LIED and said it already shipped but they only created a shipping label and that I am unable to cancel my order. Wow Really?

Demanded a supervisor and then said I can reverse the charge VERY Quick and a supervisor became available and he wasn't any help so I told them to cancel my order.

Do yourself a favor and Order from a company that Prints and make their product in the USA.

BUYER BEWARE THEIR SHIRTS ARE NOT MADE IN THE USA!

Nice shirts, zero customer service. I purchased 3 large shirts, one was too tight because it was made (in Nicaragua, not USA) with different materials. I've sent numerous emails over the past week and a half asking for a simple exchange without one reply. Calling customer service is a joke, either you're on hold for ever or their mailbox is full.

They obviously care less about their customers or reputation. If purchase a shirt that does not fit plan on giving it away.

I have bought multiple times from Grunt Style and EVERY single time I have been thrilled with the purchase, quality of the product and the fast shipping. On one occasion, I had to contact them directly and their response time was amazing. I highly recommend this site for the patriot in your life!