2 reviews for GruntStyle are not recommended
These reviews are not recommended because our content quality algorithms have determined them to be less useful for users researching this business. Our content quality algorithm makes decisions based on a number of proprietary evaluation factors, and is constantly updating and improving over time. Even though these reviews are not displayed by default, they still factor into the overall number of reviews and the average rating for the business.
New Jersey
1 review
0 helpful votes

Another one thankfully saved by reviews
December 24, 2021

I came across Grunt Style apparel and really liked a tee shirt so I went to their site, their tee shirts were ok. A little pricey for what they offer and can get better quality name brands for less. However I did like a few designs and some apparel I was thinking of ordering. As I was looking at other items such as leggings that were only unique in how so overpriced they were. Same with their jackets. They were very thin looking, cheap material and had no fit or body form to them once they were on someone (as seen in their pics)… over $100 for for same material and jacket that looks like a rain poncho you can get on Amazon for $10-$15 minus their GS logo slapped on. Naturally I am immediately kind of seeing what this company is all about and decided to check the reviews and it confirmed it. So thank you guys so much for warning people and telling of your horrible experiences with this company.

This company says " PRIDE IN SELF, IN MILITARY AND IN COUNTRY WE TAKE PRIDE IN EVERYTHING WE DO AND INSTILL THAT PRIDE IN OUR CUSTOMERS"

Yeah, you may want to change that based on all the negative reviews and experiences you put people through that was only trying to support your product and you! Your replies to some reviews were mind boggling as if you were trying to blame the customers and other unprofessional responses and ridiculous excuses.

Thank you again everyone who unfortunately bought from this company and went through a nightmare dealing with this company. It is clear to see just by looking at most of their items this company is all about money and that's it! Not the product they are selling and certainly not the customers by all these reviews and on many other sites too. To use being a veteran to sell your brand and use it to gain trust of other veterans, military, first responders and hard working Americans that many are struggling right now is so wrong! To take peoples money knowing you have major logistical issues and so many returns you're backlogged weeks or knowing you're not sending quality clothing maybe it time to shut the doors. I'm glad I didn't give your website much information and grateful I did not purchase the tee shirt. I did check out your "sale items" … which is kind of misleading when they were almost just as pricey, except the $9 mystery shirt.

Date of experience: December 23, 2021
Florida
4 reviews
3 helpful votes

Horrible customer service and lack or product delivery
January 5, 2021

On December 21st I placed an order for a shirt with this company. Immediately funds were deducted from my PayPal account. But I never received an order confirmation. Therefore by that evening I emailed their customer service in hopes that the next day I would have some sort of response with regards to having not received a order confirmation. By the next day at noon I still had no communication from the company. Therefore I chose to call them. I sat on hold for 45 minutes and was disconnected I attempted to try to call again and had the same issue. I then went on to social media to message them with their Instagram account and Facebook account. This would be December 22. I once again could get no response from anyone. By the next day on December 23 I had a comment on Facebook that was just very bleak and rude where they gave me an alternate email for their customer service. As well as the individual who messaged me back on Facebook stated that neither of my email addresses were found connected to any order. Which is not correct because I paid with my PayPal and I gave them the email that is connected with my PayPal. Therefore I proceeded to email the alternate email that was given to me. The individual who emailed back a few days later claimed that they found my order that the email address was just spelt wrong. Which is again not correct because I purchased with my PayPal and everything in my account is correct as I double checked it. This individual claimed that the item was indeed in stock, and they upgraded it to second day air and I would receive shipment confirmation shortly. By January 2nd, I still have no item whatsoever but they have charged my account. So I responded back once again to the social media email that I was told to email initially to, I question them with regards to the order and the status of the shipping. I was then told that the item was no longer available and that I had the option to choose a different item or have a store credit. I at this point have been told three different things. I expect them to ship the item to me that I was told was in stock. Or they are to credit me back my funds. I am not going to do an in-store credit or a choice of a different item. This is not my fault this is this company‘s fault. They are preying on Americans acting as though they are a military company and that they support patriotic Americans. Instead what they're doing is taking advantage of hard-working Americans and their money right now with all of the controversy and things that are going on in the media. If they cared about the American people and they cared about the military and front line individuals this wouldn't be going on with purchases. I am seeing all sorts of issues online that a ton of people are dealing with this stuff. I don't even think it's a true company in the United States I think it's some thing in another country and they're preying on Americans.

Tip for consumers:

BUYERS BEWARE THEYRE A SCAM

Products used:

Men’s shirt that I still have yet to receive

Date of experience: January 5, 2021
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