GrouponReviews 5,284

Someone bought us a groupon gift for latin cabana restaurant in Lic queens. I called the restaurant around 12.05 pm friday to announce we were coming for dinner and will be using a Groupon. The gentlmean said ok just get there by 9pm.
We arrive by 8.4pm and mention to the male waiter we weRe there for dinner and will be using a groupon. He said groupon can only be used Mon to Thursday only. I said it does not mention that on groupon. In addition I spoke to someone earlier I will be using a groupon. Only then he allowed us to use groupon.

Recently I came up with an idea to have some cosmetic procedures which is not that cheap. Thanks to the certificate I found at groupon i managed to save 50% of the total price. Very cool thing! I'm so much satisfied!

Went to buy a groupon and it said "how many" - liked the deal, so put down 2. Merchant said the fine print says only one per customer. Why does groupon offer
"quantity" option if you can only use one? Their response - read the fine print. I am now out $83. New to area, so the "give it to a friend" advise from groupon doesn't quite work. Ugh! Been using them for over 10 years - the least they can do is give a credit or something.

When I signed up as a Groupon Merchant to offer groupon deals, I did it as a way to give my business a jump start. I started a campaign, and was advised to offer 70% off of my services. Now, I am further along in my business, do not need Groupon anymore, and have paused the campaign (didn't see any way to take the campaign down). When I called Groupon over a year later to see if they could help me take the campaign down, I was told that they will not remove a campaign, nor will they remove my account. This is BAD for business, as it now looks like I continue to offer massive discounts to my clients and makes me look desperate for business. The reason it's so bad is that it STILL shows up in internet search engines when someone searches for my business... EVEN THOUGH IT IS "PAUSED". Groupon, please fix this. There should absolutely be a way to take down a campaign once you've decided you no longer want to offer it (say, a YEAR later). Or to remove your account from Groupon Merchant. I'm really disappointed. I don't know how this helps you all at all, but it's very discouraging on a business's end.

Please do NOT purchase the Borgata Groupon. You are NOT able to select your arrival date and after you call the Borgata to confirm they have ample availability they decline your date upon recalling. The process makes you purchase the Groupon and is a marketing strategy that does not benefit the consumer. Now I am stuck with a night in Atlantic City and this is not a place where I would choose to visit. The supervisiors were rude, sharp, and nonaccommodating. The solution was simple all the Borgata had to do is offer me a room at a lower rate given they CHOOSE to do BUSINESS with GROUPON. I even said downgrade my room. At one point in the conflict the associate refused to put his superior on the phone and stated, " I am just trying to save you time... The answer is NO". Interesting I am not sure I ever learned that strategy in consumer marking.?!
I as well hold Groupon accountable because they are misleading the consumer and that is irresponsible to internet consumers. Lastly, you would think a Borgata would want to do anything to please the costumer but clearly that is not the case. What ever happen to the costumer is right and politely do what ever you can to resolve the issue? I think the Borgata has accountablity. I wonder why the Borgata is doing business with Groupon? I thought th Borgata is was a stellar hotel. You would think they could account for their own marketing not bring in a secondary to met their goals. The Borgata is just a big name in a washed up town!
Atlantic City is a pit to begin with and if you think about it the folks they have to employ would be residents of the town. GROSS!
No Borgata for ME!