GrouponReviews 5,284

My husband and I attempted SEVERAL TIMES to visit this eatery. We were successful once, and the Groupon didn't cover our meal. So, we returned SEVERAL TIMES after that, and either the kitchen was closed due to their irregular hours or the restaurant was not open. Even though we Did Not enjoy the flavorless food the first and only time our schedule matched their fluctuating hours, we attempted to return just to get something for the Groupon money we paid. Perhaps Groupon should warn people of places with unpredictable, erractic hours and mediocre menus. Like many others, our time and money have their limits. If I had known it was goung to be a donation, I would have preferred ST. JUDES Hospital.

I have purchased items on Groupon and at times when I wanted to cancel the item for whatever reason the pathway to cancelling the item, also kept having a Big "VIEW VOUCHER" even after wanting to cancel the item. You have to click and give your reasons why, which is fine, but you have to meticulously ensure you don't click on the biggest thing on the screen which is "VIEW VOUCHER." And if you click on it by accident the product is yours, especially if it's after 3 days where you waited 4 days because of a long weekend for the merchant to respond.

I don't want to waste any more of my time on this fiasco with Groupon so I will be brief.

They confirmed our reservation and emailed us the docs with a contact number to Solamar in Cabo but it was a non working number. Finally got another number(from groupon) to call and was told by the hotel that they couldn't confirm availability.

All told three hours on hold numerous times when we were told there is no room at the inn. I was told that a manager would call me back but of course nothing.

Shame on Groupon! I'll never use them again.

Beware of their questionable business practices.

I purchased a spa voucher as a gift for someone back in November of 2016. In january the person gave me a call stating they have been trying to get a hold of the number groupon provided us with to make an appoitnment, but they never answered. My cousin went on to say that she found the spa on facebook and called the number on file, but still no answer. I then called groupon to explain all this and they told me that i was not able to get a refund because it was not within the 3 days of purchase. I got upset and they decided to take my claim into the next process which is a team that contacts the merchant and lets them know to give me a call. Miraculously, groupon somehow is able to speak to them within the same day that i call and advises me that the nerchant will be calling me in three days, if not they will move on go the next step. I said okay and hung up. The three days arrived and their next step happened to be the same step repeated. I do not believe that they even called the mercahnt since we had tried calling since Novemver and all of a sudden they get through after one phone call. They also didnt know that one of the numbers that they provided me with was out of service but apparently they had called them? GROUPON HAS THE WORST CUSTOMER SERVICE. THEY DO NOT REFUND AND THEY HAVE FAKE THINGS TO PURCHASE. Looking into suing them after seeing many reviews with my same issue.

I have used Groupon for the first time before Christmas. I purchased an item that did not arrive on time (in fact, it was almost 6 day later than what it should have been). Since the item was now useless, I attempted to print a return label. It didn't work and had to contact customer service to send me one via email (this was the second time I needed to contact them, previously as I was trying to access my account the the password changes weren't working, the whole website didn't perform well for me on several occasions). Since i had payed with a disposable gift Visa card, I gave my banking information to customer service. Yet, they issued a refund on this non-existent card. When I asked for my money to be reimbursed by check or card, since I wanted nothing more to do with their company, they gave me Groupon credits. Nothing is worse that having to waste HOURS fixing issues related to an online order and lose your money also. NEVER AGAIN.

First of all you cannot book online you have to send a email with all your details and they confirm the booking. They give the impression you park at the airport and tells you so by giving the postcode B26 3QJ when after booking they tell you the park is 10.6 miles away at Washwood Heath, Birmingham B8 2SQ. And the booking is through icanparkandride.com and not Drivefly.co.uk. The feedback for I can park and ride is very very poor.

While I am usually thrilled with my groupon purchases, this one is really disappointing! :( The Groupon advertises: 4-person dinner or lunch experience package: four dosa, four glasses of house wine, four desserts - Bawarchi Dosa.
Each diner receives the following: * One dosa (up to $9.99 value) * One glass of house wine (up to $5.99 value) * One dessert (up to $4.99 value)
When we got there the manager told us that there are no desserts on the menu that are $4.99 and that we have to pay the difference if we want to order any dessert. He also said we need to pay tax on all the items we order and that for 4 people the tax would not be less than $20.
I did not use the groupon and tried reaching out to groupon to resolve the issue. Their response was, they cannot do anything about it and I need to contact the merchant to resolve the issue.

We purchased 3 nights ar $77 per night. They added about $50 in taxes. When we got there they added another $90 in HOA cleaning fees etc. you have to take your own trash to garbage. It was a dump. Lightbulbs gone, phone didn't work, wifi password didn't work, construction work started ar 8 am. We were on the 3rd floor. Elevator broke. Couch miserable to set on. The bedspread worn out and dirty. A hotel would have not cost more and would have been much cleaner. The lamp by the bed didn't work.