GrouponReviews 5,284

I purchased an AAMCO Transmission Power Purge back in 2013 for $84. The fine print stated if more then 5 quarts were needed there would be an additional charge. My Prius took 4 quarts but I was charged an additional $61.28 because AAMCO stated the Prius transmission fluid is more expensive. I just change my transmission fluid myself and found the Prius transmission fluid cost $2 per quart more than regular transmission fluid. Total addition cost would have been $8 which is nearly offset by using only 4 of the 5 quarts allowed by the fine print.

I feel like I was taken advantage of and if the cost of the original Groupon would have been $145.28, I would never have purchased it.

If you believe you have been unfairly up charged by Groupon, leave your story in the comments.

Don't buy a groupon! Service is not guaranteed to be good, you always end up paying more or getting bad products and services. On top of that, Groupon offers a horrible customer service. I bought an $85 window tint and schedule an app. When I got to the place they had three cars to work on at the same time of my appointment, they said it would take them about 7 hours to get my car ready. I drove an hour to get there and it was a bad area for me to stay that long. Groupon denied a refund even though the place was not honoring the time of their appointment and was also asking for more money if I wanted a good tinted film that was dark enough to make a difference. It was a terrible experience and I lost my money. The worse is, I bought one for a spa and I had a terrible experience on my first appointment, I still have three more to go and I'm considering to lose my money too because they won't care if the service is bad, they won't return your money no matter what.

My first and only purchase with groupon was a total disaster. I ordered the item and waited over 3 weeks and it still had not been delivered. One morning I checked my tracking number and found that it had been delivered in Kentucky, USA - I LIVE IN CANADA. Okay, so mistakes happen right? $#*!ty part is that when I called their customer service and told them the problem, the lady acted like it wasn't their fault. She confirmed my address for the order (in CANADA) and was able to look up the delivery in Kentucky. She knew there was a mistake but offered no explanation or fix to the problem. Instead, she told me, since it was already signed for... IN KENTUCKY... there was not much they could do. I asked to speak to someone else and she said she would send the request to her supervisor and they would contact me within 72 hours... And, of course, have heard nothing. So how I see it at this point is that I have paid for an item I will never receive. Pretty sure that is illegal. DO NOT give your money to this criminal corporation.

I purchased injections from a clinic. Before purchasing I called the clinic and they assured me that I could pick up the injections in packs of five. I explained that I lived two hours away and would not be able to come there. THey said it would be fine for my husband to pick up the injections. I purchased the groupon. I called to ask if my husband could pick up the product on a Friday and they said they were too busy. I called a week later and stated that my husband would be there on Tuesday. The clinic said that was fine, They told me to make sure he had the voucher number. The clinic said it would be ready for him on Tuesday. He gets there and they refuse to give it to him. The medical assistant stated that I had to come in and she was sorry for the error. She may be sorry but I am out $100. Groupon refusing to refund.

I started using Groupon 2 summers ago (2015) when shopping through the Winter clearance items at the Sierra Trading Post and also some shopping at Battery Junction (Best place ever for handheld/portable lighting). Even though I was shopping through the clearance items at the Trading Post, the coupon codes I found on Groupon worked just fine ( OK, a couple didn't, but they had been posted for about a week already). I also found a nice one for Battery Junction, which is why I now check for savings at Groupon before shopping almost anywhere. I am actually impressed with how many stores they cover (I use just a few). One of the few real sites out there. Yeah I sound like a commercial. LOL, Enjoy... :)

Groupon's idiotic handling of my order and non-existent "customer service" are the last straw. I ordered these batteries, I get a tracking number. Tracking shows that it DELIVERED last Saturday in ORLANDO, FL but I live in Oklahoma City OK and nothing in my account says otherwise, nor has it EVER. I contact Groupon. They can't tell me the exact address where my order delivered or why they would have been shipped to some random address 1300 miles away, but they'll do me a favor and give me some "Groupon bucks" in my account to spend on something else on their site along with a warning that "mixups like this happen from time to time but we won't be able to issue refunds like this in the future". Excuse me? 1) Your error, not mine. 2) YOU DIDN'T DELIVER to me, or anywhere close, nor can you even tell me exactly where or why you would have shipped my order where tracking says it went. 2) You didn't issue a refund, you gave me "funny money"... to buy more from a company that can't successfully deliver what I did purchase from you. Now they have altered my account for this item to show "cancelled" which is false and just proves they can manipulate tracking info at will; my review on your site hasn't been approved so it'll never show up for others to see... which explains why only 3 reviews actually show up of the 18 it shows have been submitted on this item. I will be dumping Groupon and filing a claim with my credit card, who you can bet will do a lot better job of dealing with their customer service failures than Groupon's customer service clowns. What a freaking joke.