GrouponReviews 5,284

I have ordered dog beds from Groupon and the dogs LOVE THEM! The quality is so-so but for the price I can live with it.
I then ordered a canvas print using a Groupon voucher and tried to follow the instructions on the voucher but they did not jive with the website. Finally got the order placed when the website offered me a deal so I placed another order for a DIFFERENT canvas print. Received 2 emails confirming my orders-two different confirmation numbers and only description of order was size of canvases so unable to know if orders were actually correct or not!
Website was for CanvasonDemand (I think). Order received was from BestCanvas. Was charged an "international transaction fee" for each canvas as the actual company is overseas! No mention of this in fine print. The order was incorrect. I received 2 prints of the same picture, was charged 2 shipping fees but only charged for one canvas( but shipping fee was more than canvas price!) Not happy.
PS quality so-so on these also

I've picked up some really good deals from Groupon but I've also found some of the local deals had comparable *FREE* coupons if you searched for them. I've also purchased retail items from the Groupon site, and again, some were really good and others I was able to find on EBay, Amazon, etc for the same price or less. Take the time to google and check reviews. I've noticed a lot of them have really BAD reviews so they are using Groupon, and similar services, to get new business in.

Hope all your voucher redemptions go well. If not, don't expect any customer service from Groupon's customer support. The vendor would only accept Groupon redemption via their website, but the instructions on the website did not work. After multiple attempts over several weeks - to schedule my event, I contacted Groupon's customer support. I included my phone number after my name at the end of the each email. After several emails from Groupon - with no resolution or refund - Groupon's third email asked me to send my phone number. Disregarding my previous emails - what a waste of time and $47! I will only deal with Living Social and TravelZoo in the future! My friends say these are better sites.

The patio set was not the one ordered and was incomplete, Groupon were unable to rectify this. Eventually I found a way to contact them ( not easy) and Shabana arranged free collection of the merchandise and refunded the money within a few days, thanks Shabana. The answer to a problem is to persevere and publicise it on social media like sitejabber, companies obviously do not like poor publicity. Will use Groupon again now that I know how to get things put right if they go wrong, Thank you sitejabber.

Just had Father's day celebration at House of Seafood. The food is not bad. BUT, they charge $60 per kg for their crab when the market price is only $30-$40 per kg for popular restaurants. The service personnel when took order says crab is 1.2 kg to 1.4kg.

OK $60 per kg, let see! When the crab came to the table it looks less then 1kg. We took 2 crabs in two flavours and the bill for Crab came up to $170 just for under weight crab. Please don't also fall for their Groupon tricks, at $60 per kg after Groupon discount is $30 per kg, then they don't weigh the crab and over charge you. Come to SQUARE ONE OR WORST! DON't FALL FOR THEIR CHEAP TRICKS!

I've bought a lot of goods on Groupon. And several spa type deals. If you do a quick Google search for a particular item you'll usually find just as good if not a better deal elsewhere, at least for the goods. I've never had any issues with their other deals, and those are pretty good.

I bought a Samsung tv on Groupon that I waited 3 weeks to get. Qhwn it finally arrived, the screen was shattered. And the deal was gone. Though it said free returns when i tried to print the return label it wouldn't let me. Contacted customer service and they sent me a return label. Returned and refunded with no issue.

Ordered a refurbished backwards compatible ps3, stopped working on day 2. Returned and refunded with no issue.

Ordered a refurbished router, but the power cord with it didn't work. Ended up using my own cord from something else and it works fine.

In March I ordered a juice cleanse on Groupon from Vertex BSI. It still has not arrived and the company is not responding to me or the Groupon customer service. Groupon seems to be making an effort to reach out to the business, but nothing has happened yet. Hoping to get a refund and they need to cancel that promotion.