GrouponReviews 5,284

Update:

I just bought two VoIP systems. They mistakenly sent me one. When I request to send the other, they told me they cannot for no reason. They said "I would be happy to issue $30.00 in Groupon Bucks" for the item of $100 that I did not receive. This is cheating.

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I have been using Groupon for quite sometime. I like the deals shown on the site. Pros are some deals are very good. So when I find one I am looking for, I buy it. Cons are item is not always available. I also recommend to remove and stop selling any adult items. As criticized, some items are not very good and sold as a deal. But also good items are also sold as cheap. So you should know what you need and buy it. I often compare with Alazon and eBay for the price and decide where to buy.

I have no words for how much I love this site! It IS my absolute #1 online place for all things! From entertainment, to clothing, food, eating out, and whatever else you can think of! The deals are UNBELIEVABLE! You pay a fraction of the regular price! And if you have anything you need returned for whatever reason, they make it SO easy! A breeze! Awesome customer service too! They are always timely and so super helpful every time! I just can't tell you how much I LOVE them! Best site EVER!

Fraud was done on my account in July 15, since I notice the purchases on my account I called customers and told them the situation and not to send the items out which amounted to £95 however they send all the items. I ve been calling for the past four months to get a refund from the company, every time I call I'm being told it will take 5 working days to investigate the issue. This is been happening every call I made to customer service, requested to speak with the manager on many occasions all them Im being told they are in meetings. After a while I kept on calling n they put me on hold for 1hr never got back to me or they just hang the phone up. I'm going to take the name GROUPON on all social websites so customers know not to shop with them because they are not reliable or helpfully and the staff are absolute waste. Groupon staffs are all $#*!ers to name a few Michelle, Melissa those are some of the staff I ve spoken too $#*!ing pricks they are….

Whatever I have shopped, always arrived well packed and I can always track it. I delivered a few items and never had issues, they let you know when the article arrived at their offices and the refund have been than very fast. They items that are not refundable are clearly marked so it's up to the consumer to read carefully. The brands are genuine but some items are of better quality than others, you just need to make your own research. They have beautiful items at very faster prices. I recommend also house items. Wait for the free shipping days, they came regularly.

All of the negative reviews here are extremely misleading about this company. Although, people who are happy rarely take the time to write reviews.

I am a very happy long-time Ideel customer. I've placed over 100 orders with them since July 2011. I've gotten some excellent deals, in my opinion. I have never had anything but a positive experience. I've never received the wrong item. In the event that I need to make a return, the process is simple, convenient and fast. I always opt for the store credit unless it was a very expensive item. You simply need to be aware whether or not the item you are purchasing is a final sale item or not. They are always clearly labeled. Customer service has been a positive experience and the reps have always been helpful. I've never had to call. All questions or issues have easily been resolved over Live Chat, which is a feature I love!

My only complaint, is that since I've been a long-time shopper, they are quite slow in getting new merchandise. I haven't purchased from them for a month or two as I've looked through all the same items numerous times. Although, I do keep checking for items that I like as they sometimes end up marked down even more! Though I'm a bit disappointed with the lack of new selection as we're heading into the 2015 holiday shopping season, but I will keep looking for those great deals!

Read quite a lot of negative reviews after purchasing quite a few item and spending a decent amount on money on these deals but I have had a good experience with my products arriving on time and in good condition. Very pleased with Groupon :)