GrouponReviews 5,284

I attempted to purchase a refurbished laptop from groupon. They sent me several emails saying that the transaction didn't process and the purchase did not go thru. Based on this, i made other purchases. THREE DAYS after the attempted purchase, i checked my bank account to find that the charge HAD been put thru and that it was overdrafting my bank account. I spent another THREE DAYS trying to get my money back and my bank refusing to file a dispute over the charge! DO NOT BUY FROM GROUPON!

I ordered a watch as a Christmas present. I gave plenty of time, ordering it way before Christmas. I had even ordered a pair of boxers after this which arrived. I have still not received my watch 4 weeks down the line. I tried ringing the customer service line a few days after the 7 working day delivery date. Even the number wasn't easy to find! The person on the phone told me I would definitely receive my watch before Christmas. I have rung again today and am still on the phone 10 minutes later, haven't even spoken to someone yet. Not impressed!

Went on the groupon South Africa site looking for buah getaways for me and my family and i came across the Getaways Farms deal which really was tempting, a buffet and a game drive which is what we just wanted.We went to the Getaway farms i have no words to describe what we saw it was a horrible place, the buffet was wasnt even a buffet but a one plate served meal with tasteless food, no desert, a tractor is what carried us into the so called game. The manager Tanya was so rude.
Groupon should stop advertising some usless struggling businesses on their site, which makes someone wonder what groupon is all about. Buy deals from groupon and you will lose a whole lot more than just money

I purchased 10k rope3.5m-24: Mens Solid 10kt Gold 3.2mm 24" Rope chain from Groupon for close to $300. I purchased it on October 2nd and received it on October 20th. It was for a Christmas gift. I gave it to him on Christmas and the item is already falling apart. I contacted Groupon and they will not do anything as it is outside of the 14 day return period. If a company won't guarantee the quality of an item outside of 14 days that should be the first red flag. I am on the phone with my credit card company trying to dispute the charge but I don't know what luck I will have. Do yourself a favor and stay away from this company. They won't stand behind their crappy items. -Holly

I have no problem with Groupon in general. Actually everything i have bought from them has been great. But i just bought a Body Shop groupon 2 weeks ago and it expires on Dec 31st. I thought it was a great deal---buy it for $15 but get $30. But when i went shopping there right before Christmas and on Boxing Day, the deals that the store had were even better than the groupon's 50% savings. And, i wasn't allowed use the groupon on any of the gift sets or sale items, so i ended up buying something that i actually didn't want to because i wanted to use it before its expiration. So my advice is to buy this groupon only if it is not during the Christmas season when The Body Shop already has amazing deals.

I have found a FEW room rates that saved us some dollars. This past year there were a couple that we found and liked very much. I had to do some work to find the deals and then purchase them so it would have been much easier to just book them straight with the business. On the NEGATIVE side I purchased a couple of services that just did NOT work out. One business wanted to charge me a lot more so I did not use the coupon and it seems that Groupon is keeping my money. This is not the way to keep your customers happy and is far from my expectations. Be very careful when dealing with Groupon and be sure to read all of the disclaimers and links, then keep copies of these documents. If it does not work out expect that you will not have a recourse and they will make the decision not to refund your money. Making a purchase for a room within a few days may work in your benefit and I may try it again.

I went to the site of Groupon and what wonderful deals. I place a large order, got ready to check out and was informed of the sad news that they don't ship to Alaska. Now in the part that I live in we don't pay sales tax and the things were cheap and things I remember from my mom using with them still lasting today. Well guess I have to move back to the lower 48 if I want Groupon to ship to me. Enjoy for I know I would have. Happy Days in 2016

Groupon has really gone down hill! There order descriptions are very misleading. Customer service is very hard to communicate with. Once I finally received a response from them a $5 discount was to be placed on my account. It never was.
I made a purchase on Dec. 12th, 2015. It has been over two weeks and I still have not received my item. According to the tracking information, I will have to wait another week.

I do not recommend making a purchase from Groupon!

You have to read every small detail in the coupon like if you are a lawyer! What is this, a different kind of a fraud?
I paid for this but i cannot get benefit from the promotion, i cannot get my money back either.
The problem is that it is not redeemed. How can you know that it can expire BEFORE the date of the event? It is crazy.
I will not recommend Groupon to anyone, for sure!
Go with the real deals, not the ones hided between sentences in small letters. What a shame.

Sometimes the restaurants go out of Groupon service and then u can't use your Groupon with them, often seems to happen with my favorite places. There are too many rules or regulations to follow. You might go to use it and the restaurant might say it's only for an appetizer or a full meal or during a certain time or day - too much hassle. If they got out those kinks up front when people buy Groupon, and not after, it would be better to use.