GrouponReviews 5,284

Hi All, WARNING STAY AWAY FROM GROUPON!
Do not under any circumstances purchase live event tix from Groupon. I bought 2 tix for the event. The tix had the wrong date and they refused to offer me a refund. I didn't get the date wrong, the tix had the wrong date they sent me. We arrived at the venue and to my surprise nobody was there, and the gate was closed. I checked and rechecked my tix and yes, the date on the tix said January 17, but the event was on the 16th!

I purchased an online training and all I received were emails offering to have access to the trainings being offered by paying to be a full time member, meaning paying yearly fees to get access to all trainings. I didn't purchase that just to get access to offers that asks me to pay for more. I tried to look for numbers, email to contact groupon people but site won't let me log in. Says that my PW doesn't match which is weird since I've been using the same logging in before. No phone numbers to get hold of anyone... so how do we get in touch to whoever are behind this? I can't even reset my PW since no email is being sent to me to give me a link to reset a PW. Have I been ripped off? That's so cruel. I got this training online to upgrade my skills since I'm unemployed now and I wanted to save but instead, I spent for nothing. Can someone help me with this? Thanks.

Like everyone else, I was caught off guard when someone incompetent (probably a VP at ideeli) confirmed the BAD DECISION to merge w Groupon. Talk about a poor decision. (Pay the poor guy to leave, Please.) Merge a quality firm like Ideel with a bag-of-disjointed, off-kilter, low-brows like Groupon? With products from the. 99C store? Whoever thought of that was clearly asleep at the wheel. Talk about a death sentence for Ideel. Oh -- BTW -- the transition was anything but smooth. As other users have reported, my credit was lost too -- and remains to be seen as of this date. I'm still getting emails from Ideel, but of course, cannot purchase the items I wanted. Seems Groupon's SKU/Inventory/Item organization doesn't match, so those great deals I'm waitlisted for will NEVER HAPPEN.

Glad I didn't invest in either company. Poor decisions all around. It's a shame Ideel couldn't find a company that wasn't about to go broke. (You guys do read the news, don't you?).

With a little care, Ideel could have found a much better home. (Ever heard of GILT?)

Don't bother using Groupon. Those guys are lost.

I am looking for my orders. This is crazy! I have been a loyal customer for years, and this is the service that you give in return. Even being owned by Groupon doesn't help. They state that the account was transferred. Really? I sent an e-mail(as asked) and nothing. This should be reported to the BBB. How can you claim to be a reputable company? I need a status on my orders. You are not the only ones with attorneys.

Hey there... I am editing my review. Try Bluefly.com for great quality name branded merchandise. Variety of sizes as well.

Ordered a Morphy Richards pan set fro £55.3 weeks later arrived a carpet cleaner. We don't have one carpet in our house. Phoned them, after being on hold for 30 minutes! The American lady told me to take it to the nearest post office (thing ways a tone and far to big for one person to carry, Post office 3 mile walk and we have no car). Said we don't own a car. After battling with her for 10 minutes that its there mistake they should come and collect it she agreed to send parcel force at a stupid time of the day. I had to take half a day off work and surprise surprise no parcel force arrived! Stuck with a carpet cleaner in a all wood floor house and £55 out of pocket. No refund will be given until the collect the wrong item. Now waiting for parcel force again and there 3 hours late. Doubt theyll show again. Customer service on the phone dont care at all! Avoid if possible.

BE VERY CAREFUL! I ordered an iPhone case and it didn't appear in my account. I ordered again and ended up with two. Wrote to them once I finally found out how! Way too difficult to contact them! To inquire if there was one or two. They said it was handled. Then I receive and was charged for two. I wrote again and they said it says final sale in the fine print! Horrible Customer Service! On the services, the savings are ALWAYS exaggerated. Before purchase call them directly and most often they will match their groupon price.