GrouponReviews 5,284

If you get ripped off as I did by a company, Groupon doesn't allow on-line reviews. They only have a compilation of reviews they choose. So, you can't tell others to avoid the said products. Additionally, they solicit a review via email for everyone, so the autopilot people make even the worst company's have a 70% positive review. Or maybe some reviews are given for free products. Anyways, they create to artificial market place where everything seems positive, until you get RIPPED OFF. Amazon is so much better at this.

Bliizzard - State of emergency closed down NYC. I could not get into the city because mayor closed all streets to traffic and Broadway cancelled all shows. Broadway said pick another date. Groupon and the Jewel Facing Rockefeller Center said to bad sucker we don't care and we are not going to help you at all. $166.00 down the drain. I never asked for money back just a different date to go into the city and hotel. I should have looked at Groupon overall rating before doing business with them. No wonder their financials are so bad.

I will preface this review that I used to purchase from Ideeli (then Ideel) multiple times a week. Almost my whole work wardrobe was through them and I was always delighted with their customer service.

Imagine my shock when I go to load the page one day and this groupon nonsense comes up. Not only is it now garish and horrible to look at, but customer service is almost nonexistent. Orders get messed up, thank goodness my bank has my back.

Really really disappointed and will NOT be shopping here ANYMORE.

I ordered a jewellery cabinet on 9/1. After waiting for 10 days n no delivery, I called he hotline n was told that I had given an incomplete address. So why was there no communication from groupon side that I had submitted an incomplete add? If I didn't call, who knows how long more I had to wait.
On 24/1, I recipes a call from a delivery guy saying he was outside my house to delivery the cabinet. No calls/message prior the delivery. I wasn't at home, so the delivery guy left the goods outside my home without installing the cabinet for me.
I call the hotline and the sales representative was very not helpful. After telling her that I needed to feedback about my delivery, she didn't even bother to ask for my order number to look into my case. She just kept quiet n maybe hope that I will just talk about my case n hang up the phone.
She could not give me a number to contact t the delivery department n that was when I realised that the head office wasnt in Singapore. The connection was very bad n I couldn't hear anything the officer said. Using some cheap roaming service?
I called the delivery guy n he also admitted that he should have called before coming. What if the goods is stolen or damaged? I hope the groupon will train your staff to be serious in helping customers resolve their problems. Don't just push us away by asking us to email out feedback. Onve bitten, twice shy. I will find other sites to raise awareness about this matter.