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From the business
Green Motion is a leading car hire and van rental company that specialises in environmentally friendly vehicles.
GreenMotion Reviews Summary
Green Motion has garnered a generally positive reputation for its reliable customer service and well-maintained vehicles, with many customers appreciating the friendly and helpful staff throughout the rental process. The convenience of shuttle services and easy check-in and check-out procedures further enhance the customer experience. However, concerns regarding aggressive upselling of additional services and unexpected charges have emerged, leading to dissatisfaction among some customers. Overall, while the company excels in customer interaction and vehicle quality, addressing transparency in pricing and service offerings could improve customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Easy check-in and check-out, no problems at all, I highly recommend it.
I have used various Green Motion outlets in England and enjoyed the benefits of driving their cars on every occasion.
Hi John,
Thank you for your five-star review.
It is great to hear that you have once again chosen Green Motion for your rental needs and that you cam count on us, every time that you rent with us.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Always a pleasure in hiring from Greenmotion, excellent service.
Hi Michael,
Thank you for your five-star review.
We are thrilled that you always choose Green Motion for your rental needs and that you receive excellent service from our team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
The only company to use!
Booked car hire, pre check in on line, all done with ease and quickly.
Arrived to collect the keys, all documents ready and polite service.
Car was clean, and well maintained with ample modern gadgets to assist your driving.
Green Motion hire company have been 100%, yet another great visit to Poland and car hire is perfect from them again.
I believe it was Damian who assisted me upon arrival and departure.
Thank you.
I would recommend this company to anyone who is looking to hire a vehicle.
Staffs are super helpful, I hired a big SUV, on that time I cannot fited my four big suit case in, they have very good experience to help me fited all the suitcases in. Other things was I so unlucky that I bought comprehensive insurance, when we were in Cardiff I parked my car on the public car park somebody hit and run, this caused the right hand side light and bumper were broken, when I returned the car I just need to fill up one insurance form and they didn't charge anything.
Hi,
Thank you for your five-star review.
It is great to hear that you found our Green Motion team to be very helpful.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
A very helpful group of people who provided a suitable car and gave good support.
Hi Margaret,
Thank you for your five-star review.
We are thrilled that you found our Green Motion team to be very helpful.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Would definitely use green motion again.
Five minutes travel from airport after pickup outside terminal. Great price and good cars.
Pleasant customer service.
Hi Gordon,
Thank you for your five-star review.
It is great to hear that you wish to rent with Green Motion and received pleasant customer service from our team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Hi David,
Thank you for your five-star review.
We are delighted that you recommend Green Motion and that you received good service from our team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
The staff were very helpful and tried to fix an issue which we came across. They managed to fix it.
Hi Marcelle,
Thank you for your five-star review.
We are very happy that you received excellent service from our Green Motion team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Great value and excellent service. I have been a regular customer and always received a top class service.
Hi Michael,
Thank you for your five-star review.
We are thrilled that you are a happy Green Motion customer.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Hi Oğuz Y,
Thank you for taking the time to review us.
We truly apologise for any inconvenience caused by this situation We would like the opportunity to look into this matter and, therefore, we request that you contact us using the form at www.greenmotion.com/contact
Thank you for your assistance and understanding.
Kind regards,
Green Motion International Customer Services.
My rental experience with Green Motion was excellent overall. The staff was incredibly helpful, quick, and responsive throughout the process, from airport pickup to drop off. However, their early closure could potentially inconvenience those with late flights in need of a car.
Hi Muhammad,
Thank you for your five-star review.
We are delighted that your rental with Green Motion was excellent overall. Thank you for your feedback, we will pass it on to our development team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Hired a car for a month, car was pretty much brand new and top of the range Kia Sportage. It could've been cleaner at pickup but that would be my only complaint. Staff were excellent at pickup and drop off, we'd come from Australia with two young kids so were tired and not probably not thinking complexity straight but the staff helped us through everything and made it an easy process. Sitting waiting for our car to be ready as we were a little early i overheard several other customers with various issues and the staff were doing everything they could to assist so you can't say fairer than that. They're only a very short trip down the road to the airport so that is no big deal either especially with the shuttle bus.
Hi Sarah,
Thank you for your five-star review.
We are delighted to hear that our Green Motion team went above and beyond to help you, during your rental with us.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
We had a good collection when we eventually found our greeter. The car was great
Hi Kevin,
Thank you for your five-star review.
We are delighted to hear that you received great friendly service from of our team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
I found green motion to be efficient and good value
Hi Alfred,
Thank you for your five-star review.
It is great to hear that you found Green Motion to be efficient and good value.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
From pick up up from airport and getting car, it was seamless
Hi Christopher,
Thank you for your five-star review.
We are thrilled that you received top class service from our Green Motion team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
They are great people to deal with.
Thank you for the great experience
Hi Esam A,
Thank you for your five-star review.
We are thrilled that you found Green Motion to be a very good company.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
To rent a car was a fun wıth green motıon! And the price is perfect for me rent the car for 13 dollars for one day that's perfect!
Hi Erol,
Thank you for your five-star review.
We are truly pleased to hear that you had fun when renting with us.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Renting car was unproblematic and very quick, good price too!
Hi Amer Z,
Thank you for your five-star review.
It is fantastic news that you received good service from our Green Motion team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Fantastic service they went above and beyond when our flight was delayed would definitely use again
Hi,
Thank you for your five-star review.
We are thrilled that you wish to rent with Green Motion again and that you received fantastic service from our team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Used for the first time, won't be the last. Nice clean cars, straightforward paperwork, very competitive price, friendly helpful staff
Hi Steven,
Thank you for your five-star review.
It is great to hear that you find us to be an excellent company.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Juan,
Thank you for your five-star review.
We are thrilled that you received great service from our Green Motion team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.