GreenMotionReviews 3,359

The vehicles are OK, the prices are reasonable. But they dont have an office at the airport, that's a down for me.

I felt like I was being blackmailed. During a WhatsApp correspondence, there was a claim that I was involved in a traffic accident. They asked me to go to the car and that there was police. I went and found no one. After that, there was a claim that I had damaged another car. This is not true. Please follow up and review the WhatsApp corres

The company representative maneuvered and tried to deceive me.

The car was a bit fair for the price. Small engine and no mobile phone charger, for example (the one that was there didn't work).
As for pick up and drop off, everything was fine. There was only a bit of a wait on arrival but the return was very quick.

Service plus que décevant
Seulement la réception se passe bien
Caution hors de prix

Straight forward system, clear and easy to use, as was applying the additional insurance and package.

Car was a bit dirty. ApplePay Credit card Payment not accepted. Credit reservation hold 3 weeks after car return.

I had been referred to Green Motion by a family member. The first time I tried two years ago, they were comparable in price. This time, they were 1/3 the cost of my normal rental dealership.
Like other off-site car rental companies at the Toronto Pearson Airport, they pick-up at the Viscount Station. I saw the Green Motion pick-up car twice while I waited for my regular car rental company to come and get me. This faster service is a main selling point for me. My actual rental is a month away so I have yet to determine the full experience.

Never rented a car on my own before, except for a Home Depot delivery truck once. I'll do my best to never have to again. Gentleman my husband spoke with at Green Motion's direct phone number, NOT a random website, said he could secure car rental, as in reserve with his credit card and my name and I could use my own credit card to pick up and pay. Different person in the actual physical building said no.
So much back and forth just to leave with the car. Man who retrieved the car was disgustingly rude. Not worth the hassle and risk.

Truly the worst customer service on this planet. Abrupt, rude, hate their job and want everyone to know that.

I booked online and paid £139.30 (there is no option of pay at counter) when I went to get the car, i had physical copy of my license, which they did not accept and wanted the original physical license. I couldn't not provide so they did not give me a car. Now I requested to raise a refund, Which was first denied and then upon further request has been escalated to Customer Service team. Fingers crossed I get back my hard earned Money.

On the first lease day I got yellow warning light. I had a problem with my right back tyre of the car Renault Megane. I contacted couple of times the lease contact service and Renault service came within one hour. They could not hel because it s the tyre there was inflated small balloon. Renault tecnical service reported to Customer service of Green Motion. Technical service clarified and recommended not to drive the car. I asked leasing service to change this car and contacted 10 times but unfortunately nobody is going to solve this problem. I paid for the Full casco insurance and the leasing costs. After 6 hours waiting I am sad due to lack of service and Greenmotion can not help to fix this problem.

Good day

We made a reservation for a car, reservation number WOS-**************. On the official website of green motion. The reservation was confirmed. At 11:00 we were at the green motion counter at the airport. There was no representative at the counter. The contact number indicated in the reservation did not answer, we called several times. We went to the next window to the AVIS representative. She said that she would call the representative. He picked up the phone and said that there were no cars, and this was some kind of mistake, asked to cancel the reservation. We explained that we needed a car, and if we canceled the reservation, the deposit would be written off. The representative said he would cancel the order. The fact of presence at this time can be confirmed by the Avis representative, and the cameras at the airport. There is no cancellation yet, and no refund either. There is no communication, and if there are no cars, for what reason is the reservation made?

All's good with the car rental, as usual with GreenMotion. Pick-up and return go smoothly.
I don't always get the car I 'ordered' on the website, though as they say, it's equivalent, and the price is as posted. Not a big deal. And the cars seem to be new models, always in good shape.
One issue I have with these 'new' models though is that they become more 'electronic' by the day.
One example with my latest - Dacia - was the radio, which wasn't even a radio, with dial/knobs, not even digital tuner, but was on the stick on the steering wheel.
I don't appreciate all this new electronic controls, I don't have a hour to sit in the parking lot trying to figure out how to even turn on the radio, or change stations... or to work the air conditioning, and once on the road am afraid to touch anything for fear of the car shutting down and not being able to restart it.
These electronics are really getting to be out of hand.
This model though handled well, good pickup...

Anyway, once on the road all was Ok. Though I didn't touch the radio again, or anything else. Had it only for a day so viss bija kartiba. All Ok.