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From the business
Green Motion is a leading car hire and van rental company that specialises in environmentally friendly vehicles.
GreenMotion Reviews Summary
Green Motion has garnered a generally positive reputation for its reliable customer service and well-maintained vehicles, with many customers appreciating the friendly and helpful staff throughout the rental process. The convenience of shuttle services and easy check-in and check-out procedures further enhance the customer experience. However, concerns regarding aggressive upselling of additional services and unexpected charges have emerged, leading to dissatisfaction among some customers. Overall, while the company excels in customer interaction and vehicle quality, addressing transparency in pricing and service offerings could improve customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Όλα ήταν πολύ καλά. Ευγενικό προσωπικό, Γρηγόρη εξυπηρέτηση.
Preréservation effectuée en ligne, le retrait du véhicule a été rapide avec un très bon accueil.
Hi Jean-Paul,
Thank you for your five-star review.
We love that everything was perfect with your rental.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Good service on pick up and delivery. Car was also what we ordered.
Hi Alessio,
Thank you for your five-star review.
We are glad to know that were satisfied with your rental.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Very satisfied with helpful staff 🤟
Great prices and range
Hi Darren,
Thank you for your five-star review.
We are really happy that you received great customer service from our helpful team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
...
Hi Vinny,
Thank you for your five-star review.
We are delighted that you find our team to be friendly.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
The car was somewhat old but in good shape. Fast pick up and fast delivery. Good price for the service.
Hi Patrizia,
Thank you for taking the time to share your experience.
We’re glad the pick-up and delivery were quick and that the price offered good value. Your feedback about the car’s condition is appreciated as we continually strive to improve.
We hope you rent from us again in the future.
Kind regards,
Green Motion International Customer Services.
It was great experience, specially cause of the staff (thank u so much Omaima) Who made all their Best to solve any problem
Hi Julene,
Thank you for your five-star review.
We love that you think our staff are the best.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Laba diena.Man labai patiko jũsų mašina kurią aš išsinuomojau. Ir kaina nuomos labai gera.Aptarnavimas buvo irgi geras.
Hi Valdas,
Thank you for your five-star review.
We are delighted that you liked the rental vehicle.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
The only thing I did not like was the surprise that I had to have proof of insurance. I have never been asked that and it is probably becoming more common. With that out of the way, the staff was kind, helpful and professional.
Hi Sukhbir,
Thank you for your five-star review.
It is fantastic to know that you received excellent service from our team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
We received a nice car although we had to wait a bit. The booked internet hotspot was not available.
Hi Michelangelo,
Thank you for your four-star review.
We are delighted that you liked the rental vehicle and we apologise that the internet hotspot was not available.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
They kindly welcomed us and gave us all the information about the rental.
Hi Kerem,
Thank you for your five-star review.
It is great to know that you find our prices to be affordable.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Courteous service, high-quality vehicle, flexibility and adjustment to changing schedules, and willingness and desire to help
Hi Einat,
Thank you for your five-star review.
We are thrilled that you received courteous service from our team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Alles toll alles toll alles toll alles toll alles toll alles toll alles toll
Hi Matthias,
Thank you for your five-star review.
We are thrilled that everything was great with your rental.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Hi Mario,
Thank you for your five-star review.
We are delighted that you received fantastic service from our team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Picking up the Green Motion vehicle at the hotel remote from Heathrow terminal #2 using the hotel bus system which only runs every hour or so is not a great service. We used a taxi to get from Green Motion's remote location to Heathrow Terminal 4 at £30 as we had a second piece of luggage.
Hi Maxwell,
Thank you for your five-star review.
We are glad that you enjoyed your rental with Green Motion Heathrow and we appreciate your feedback on the shuttle service.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Hi Petr,
Thank you for your five-star review.
We are thrilled that everything went well with your rental.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
This company was way less expensive than others. I decided to take the risk after checking reviews and was very happy with my decision. The car was great and the pick-up/delivery as well.
Hi Ricardo,
Thank you for your five-star review.
It is brilliant to know that you find us to be great value for money.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Hi Gal,
Thank you for your five-star review.
It is amazing to know that you received excellent customer service from our team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Everything went smooth.! 😁 Fast pickup, economy car, if you're experienced driver and use parking for the car just avoid insurance.
Hi Ilias,
Thank you for your five-star review.
It is fantastic to know that you had a great experience with us and that you liked the rental vehicle.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Pick up and drop off were both smooth, booking and paying as well were at a high level.
The team is so nice, helping and welcoming. Cars are very good compared to other dealers.
Hi Monther A.
Thank you for your five-star review.
It is brilliant to know that you found our team to be nice, helpful and welcoming.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Constantine,
Thank you for your five-star review.
It is great to know that you received very good service from our polite team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.