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Grabull Reviews Summary
The company generally enjoys a positive reputation for the quality of food and the efficiency of its delivery service, with many customers noting prompt order readiness and satisfaction with the meals received. However, significant concerns have been raised regarding the user experience on the website and app, including technical glitches, difficulty with payment processes, and lack of customization options. Customers express frustration over mandatory feedback requirements and the navigation challenges within the platform. Overall, while the food and delivery aspects are well-received, enhancing the digital experience and addressing customer concerns could greatly improve satisfaction.
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Easy to place the order
I loved the listed selections for toppings nothing was missed
All good before we get our order. I'm sure Giovanni's used the best delivery guys
Thanks. I mean like tf am I supposed to say? I'm at work. My wife is hungry this website did it job. My wife is pissed I'm pissed and the fkn dog needs to go to the vet because it ate my fkn work boots. I got a 30 min break and you're asking me for a survey for doing what your website intended to. Would've given 5 stars but I wasted 4 min of my break typing this $#*! out. Jk you guys are doing great. :)
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It's fine idk what you want me to say
Side orders should include salad but over all very good
I ordered online. So far so good!
I ordered online. So far so good!
Waiting to see first time ordering online- I live in NH and my wife works in Somerville and there is no good Pizza in NH
Add to cart button too close to checkout button. Itemized receipt doesn't add up
It was very easy to use and everything went smoothly, thank you so much! I'll
Good overall but the site could have better navigation and selections
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Excellent amazing equally incredible love it wow just can believe it
Slight difficulty because I forgot my password but eventually got it reset.
Food is usually late, drivers can be sketchy, and costs a fortune. I only give a second star because I got my food every time so far.
Browser crashed creating account twice
I usually order from Indian Kitchen and in fact don't live terribly far from them. I had ordered my food around 4:30 to be delivered at my address at 6:00 PM. Not only was my order 30 minutes late, but my food was already sitting there at the restaurant and a driver was only sent after I had called grabbull at 6:17! The person i spoke to was extremely unpleasant and seemed to careless about the fact that my order was so late.
I had a great experience, food was yummy and I got it in the end and then ate it.
Appreciate detailed menu descriptions. Site easy to navigate
There are some rough edges in the ordering process, such as not being able to see the contents of past orders and entree descriptions not showing in the order item details popup.
The menu needs detailed descriptions on each item! Please list what is in each item when adding them to the cart.
The system works pretty well, but I wish the menu included a lot more detail about each dish, and perhaps pictures.
Easy to order helpful to get to menu fast ordering great site
Online doesn't appear to have all of the menu and this doesn't leave room for a whole lot of customization easily. Descriptions of the products I are lazily put together.
I enjoyed the food and I got everything as ordered, thank you
It was supposed to take 45 minutes but came in 20. Food was cooked perfectly and it was fresh.
Easy to navigate website and ordering layout. Convenient!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members