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Grabull Reviews Summary
The company generally enjoys a positive reputation for the quality of food and the efficiency of its delivery service, with many customers noting prompt order readiness and satisfaction with the meals received. However, significant concerns have been raised regarding the user experience on the website and app, including technical glitches, difficulty with payment processes, and lack of customization options. Customers express frustration over mandatory feedback requirements and the navigation challenges within the platform. Overall, while the food and delivery aspects are well-received, enhancing the digital experience and addressing customer concerns could greatly improve satisfaction.
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Would be better if one can track the order, but luckily the delivery was on time and food was good.
It is very nice and easy to use. The letters were clear and the prompts easy to follow.
Easy to order food online. Subs are very good and they give you a lot in the sub
Until I get the order I cannot rate this store.
Good but would not automatically use credit card in my phone
I cant see the itemized coating on the "order page". There are fees added that were secret. Not cool.
System working as designed! Food ordered, made, and was available for my pickup.
The tip is added automatically but you can't see it in an itemized list when you go to check out. It is like a trick. Who is being tipped on a takeout order?
User friendly for guest ordering experience
Easy to navigate!
Ordering process is straight forward**************888
Why can't I pay at the store?
Why can't I pay at the register?
Why?
Courteous driver, a little early even during peak Friday night dinner time. Really appreciated it.
Website is functioning well and easy to use. Food was still hot when delivered, on time. Driver was courteous.
Amazing food! Exceptional customer service! I will always come here for my Indian food!
Charged my card but restaurant never received my order I had to process another payment for my food because im starving and customer service rep said he will refund me back one of the charges within a couple of business days so hopefully I get my money back or else its on GRABULLS $#*!!
Very good and would use again. Restaurant food was delicious!
All good
Extra words to meet character limit xxx ooo xxx ooo xxxx oo
It was cool but high in price $$ lol the restaurant sells it's self!
Easy to place the order
I loved the listed selections for toppings nothing was missed
All good before we get our order. I'm sure Giovanni's used the best delivery guys
Thanks. I mean like tf am I supposed to say? I'm at work. My wife is hungry this website did it job. My wife is pissed I'm pissed and the fkn dog needs to go to the vet because it ate my fkn work boots. I got a 30 min break and you're asking me for a survey for doing what your website intended to. Would've given 5 stars but I wasted 4 min of my break typing this $#*! out. Jk you guys are doing great. :)
Good soup good soup good soup Good soup good soup good soup Good soup good soup good soup Good soup good soup good soup
It's fine idk what you want me to say
Side orders should include salad but over all very good
I ordered online. So far so good!
I ordered online. So far so good!
Waiting to see first time ordering online- I live in NH and my wife works in Somerville and there is no good Pizza in NH
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members