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Grabull Reviews Summary
The company generally enjoys a positive reputation for the quality of food and the efficiency of its delivery service, with many customers noting prompt order readiness and satisfaction with the meals received. However, significant concerns have been raised regarding the user experience on the website and app, including technical glitches, difficulty with payment processes, and lack of customization options. Customers express frustration over mandatory feedback requirements and the navigation challenges within the platform. Overall, while the food and delivery aspects are well-received, enhancing the digital experience and addressing customer concerns could greatly improve satisfaction.
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Smooth. Service was chosen because it was linked to the business I ordered food from
Good website and easy to navigate. *********************
I shouldn't need to enter email. Worried about marketing. UI pretty jenk. You should charge a flat subscription fee to the restaurant instead of skimming a service fee off each order if you actually want to "support" them.
No description for what are on sandwiches by default. Had to call restaurant. The mystery "fee" thats unspecified is shady, and there are 3 different fees for food. Delivery fee, tip, and tax/mystery fee. This is a terrible and expensive experience.
Haven't received pizza yet. Hope it is hot and fast Fresh and delicious
They took my order and charged me. I arrived at the restaurant to find it not open for business.
Quick and easy to order. Delivery usually quick and fast...
Quick and easy ordering - food is decent - and delivery is relatively fast.
Thanks this was fine and I wish it did not require me to leave so many characters
Good website would use again keep up the good work, and no credit card fraud
Easy app. Great service and fresh seafood. A repeat customer
Clean easy to use menus. Ordering mostly smooth except for the delivery or pickup choice which was not clear.
I love Grabull but I don't understand why the tally had an $8 tip in it then it disappeared from the total. I will pay the driver directly.
Very fast and easy and food was ready in time, always.
We use this service because Holi is on it - love the support for local restaurants!
This restaurant includes a gratuity in their fees and then you ask for a gratuity. Problem. Otherwise, good app!
It was easy to order, make choices, and write a note for gluten free.
The website takes a little too long with the blue swirly thing but otherwise ok.
Easy ordering, received on time requested & order was complete
The total was more than the 2 items and I am picking up the order and do not think should pay extra and see the itemized charge.
Easy as pie! What can I say! 😃😃😃😃😃😃😃😃😄😄😄😄😄😄😄😄😄😄😄😄😄😄😃😃😃😄😃😃😃😃😃😃😃😃
The continues to be easy to use!
Thank you.
I hit a discount button from the restaurant i was ordering from and I have no idea if it was applied. Would be nice to be able to see that clearly.
I ordered at 9, they closed at 10. I didn't hear anything by 10:10 so I called, food was delivered shortly after but it was cold. I had to throw the curly fries in my toaster over and microwave the pizza a little.
Quick and easy...for pick up. Was my first time would recommend
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members