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Grabull Reviews Summary
The company generally enjoys a positive reputation for the quality of food and the efficiency of its delivery service, with many customers noting prompt order readiness and satisfaction with the meals received. However, significant concerns have been raised regarding the user experience on the website and app, including technical glitches, difficulty with payment processes, and lack of customization options. Customers express frustration over mandatory feedback requirements and the navigation challenges within the platform. Overall, while the food and delivery aspects are well-received, enhancing the digital experience and addressing customer concerns could greatly improve satisfaction.
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Easy to use, lags less than Doordash. Wish it had been pictured next to items though.
I was able to order from the online menu of the Indian restaurant, pay, and pick up my order.
Convenient.
It says 25-30 minutes and once i place the order it says 60 minutes
Cart empty when I tried to checkout, had to go back and re-fill it.
Good experience for online ordering better than the phone
My smoothie was the wrong flavor and no pearls when I requested for it.
Easy to order and Samba is always great quality food for a reasonable price!
Would like to preview menu before submitting order. If that was possible is was not evident.
Bug trying to order roast beef - I HAD to pick 2 toppings when I didn't want to and then changing the time at checkout I couldn't dismiss the dialog with proceed.
Driver could not find the location. He couldn't speak english so it was difficult to communicate how to find me.
Would be great to have all the modifiers for each menu item on the pop up screen.
Menu items are not very descriptive. What comes on a super taco? What comes on a super burrito? Why can't I order a chile relleno by itself, only shows on menu as combo meal.
No problems! Always good food, good service! I have to get takeout any time I'm in the area.
My delivery driver was great and on time. No issues
When I ordered and tipped I assumed I was tipping the driver but only half of my tip went to the driver.
Everything was fine but the order came 1 hour before requested time before the kids that it was for were even home. Unfortunately had to be reheated. The order ticket said 6:45 and it arrived at 5:40.
First time ordering from this app. It was very easy. Says food will be delivered in 40 minutes. Stay tuned…
Site worked well but wish there were more details for each menu item
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members