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From the business
Gotogate USA offers good deals on flights, hotels and car rentals. Welcome to visit our site for your next trip, whether it' s a domestic or international trip.
GoToGate Reviews Summary
The company demonstrates a mixed reputation, with customers appreciating the competitive pricing and user-friendly booking process. Many users report successful transactions and commend the quick service and ease of navigation on the website. However, significant concerns arise regarding hidden fees, unexpected price increases, and inadequate customer support, particularly in resolving issues or clarifying policies. Complaints about website glitches and poor communication further detract from the overall experience. While some customers express satisfaction with their purchases, the recurring issues suggest a need for improved transparency and customer service practices.
This summary is generated by AI, based on text from customer reviews
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Easy, clean interface with no BS. Will use again! Price was lowest I could find.
Got really Cheap flights and the booking experience was really smooth with any issues.
Saved my details for next booking really liked it
They charge an 88$ handling fee to cancel within 24h of booking. How is this even legal? I think this is a completely unnecessary red flag to all customers.
Easy site to navigate as I could easily find information regarding details of flight. Excellent price for flight.
After paying for your ticket, you have to pay for your seats, too! I clicked "no" for all for-a-fee additions, so I have no idea what this travel experience will be like.
Easy and straight forward. Thank you. I appreciate your service.
Had difficulty inputting credit card details but it worked
I don't like all the hidden fees/got yous it sucks. Will not use again
You changed the price offered after I agreed to Purchase By $177.00 per person. You charged me $7.99 just to get my booking number. Shame on you. I will be giving you a terrible reference!
Prices are not fare. Charging later in the booking for for seats, assitancence,isurance etc, is simply indicent.
Not the greatest, why do i have to pay for basic stuff that other airlines give for a much reduced price
Good deal, with reasonable options to choose, I will more likely use this site to book my next trip
The process is very good... easy to use, even for me, because English is not my natural language.
Easy user friendly
Not complicated and fast
I'll definitely use the service again
This is the first time I make flight reservation through GoToGate. Was a bit skeptical, but the whole process turned out well. Got the price as shown, reservation and payment went through with no problem. Will use this site again.
Cheap and reliable very good experience with first booking
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members