Goodnight MacaroonReviews 213

PLEASE listen to the bad reviews! I am I obsessed with likeittoknowit and I saw some bloggers post about the items on here! THEY REFUSE TO DO RETURNS OR EVEN CREDIT BACK. So if it doesn't fit then well there motto is "too bad!" I will post a screenshot of their RUDE email I received a couple days ago.
Worst customer service ever!
If you want a cute boutique to order on try red dress boutique! They are so friendly and have even better quality items!

I placed an order for a dress and top over 2 months ago. I still have not received my items! I received an email soon after ordering that my items had been shipped. I was unable to track my package because the tracking didn't go to anything! I have contacted them several times and they keep telling me to wait. I contacted USPS and they said the tracking number I was provided by the company was for a package shipping to a completely different state... I have reached out to demand a refund and haven't heard anything back. I have filed a claim with my bank.

It all started when my boyfriend ordered a pair of OTK boots for me for Christmas 2018. He ordered these boots in early November and I did not get my boots on Christmas. I got my boots a couple days after New Years Day. I was so excited that they finally came in but then I tried to put them on. I couldn't even get the boots on because they are made for people with anorexic calves! Needless to say, I returned them. My boyfriend expected a refund for boots that would not fit me (which were $130 by the way). After going back and forth with the company, they charged my boyfriend $20 to ship the boots back AND refused to refund him anything. Instead, they issued him an electronic gift card with the $130. I didn't want his money to go to waste so I went ahead and ordered 4 sweaters (hoping to God they would fit okay). I placed my order on January 20,2019. I did not receive my package until the beginning of March. They didn't even provide me tracking information to track my package throughout the whole month and a half? When I finally received my package, I only had three of my four items. On my order receipt, OOS' was written next to one of the items. I was furious at this point. Not only did it take this long to get my package, but they didn't even have the decency to email me and inform me that one of the sweaters was out of stock or even ask me to substitute it out for something else BEFORE they shipped it to me! They then said that my gift card would get refunded the amount of the sweater that I did not receive. When I asked them to send me this gift card, they said that it had already been used! Um no? You just refunded me this amount, why wouldn't there be anything on it?... Please reconsider when ordering from this company. There are so many other online stores with much better customer service, shorter shipping times, better refund policies, etc. Do not waste your time and/or money on this company, as it is over-priced anyways. The clothes aren't even that great of quality. Beware when shopping with Goodnight Maccaroon