Goodnight MacaroonReviews 213

I will start off by saying I was extremely exicted when I came across goodnight macaroon. Their website looks so cute and their clothes hit every mark as far as what I am looking for in style. With that being said their prices are higher then average for boutique clothing and the quality of the clothes are not great. Ive seen worse but still id expect more out of the quality. The customer service is HORRIBLE. They advertise express shipping if you buy over $150 worth of items. It is a lie. It will take over 14 days for your items to arrive. They take forever to respond to emails and don't have a number to call. One of my items I ordered never arrived and I never got a refund UNTIL... I personally asked about the missing item which then took days to respond to my email only to tell me that item was out of stock (even though on their website it was still available). I'm concerned I would have never got a refund if I didn't reach out to customer service. Maybe all of my bad experience was just bad luck on my end but if I were you I'd go else where (pink lilly boutique, red dress, etc.) Not worth risking. Overall not a happy customer who has worked in the retail industry before and in most cases very understanding of accidents happening.

Some days ago my friend has birthday and i decided to gave him special gift, my another friend suggest me goodnightmacaroon.co for buy gift, and when i visit on goodnightmacaroon.co... so i was surprising there was price very low according to my budget with great quality I buy many products on this site and i was very happy after buy products from this site and now everyday i suggest to everyone buy products from goodnightmacaroon.co if you want good quality and good budget products because there is so many offers and products launch everyday

I decided to take a chance ordering from Goodnight Macaroon after seeing a blogger wearing a cute dress. Wish I hadn't. The dress took weeks to deliver, and when it did the fabric was cheap, and the color was way off. The photo on their website showed a light soft teal color, however it was a bright tacky aqua color in person. The fabric and color just made the dress look cheap and not good quality. The sizing was also way off, had to order 2 sizes above my normal size, and then it's all a hassle to return because it was 40% off although still around $50 on sale (no way it was worth original price, and so they will do exchange only. I think this is totally a tactic because they know people will probably return items. So they have a big 40% of sale and then you can only exchange, and people dont want to go through the hassle of shipping things back after waiting weeks to get the item, and who knows how much longer to get the item you exchanged it for. Will not buy here again.

Do not trust the fake reviews that all seem to say the same thing and use the same stock photo profile pics.
I have ordered from GM 10-12 times, and every time I run into some problem where I have to contact customer service. That in itself is highly inconvenient. On top of that, their product quality is extremely hit or miss, and the return policy often only offers a store credit. Instead of trying to return, I usually try to sell the items for less than what I paid on Poshmark. But this company is so false that one of their employees named Chris actually commented on my poshmark item so as to let all my followers know that GM was having a sale and that they could get it cheaper that what I was selling for. Seriously? Incredibly unprofessional.