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The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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We enjoyed everything
We love Goldbelly and have referred you many times and just gave a gift card
Have given your food as gifts as weel
It arrived as stated, on time, and well packed! Couldn't be happier! Gave my husband a little New York nostalgia! He's a happy fellow! Thank you!
I will definitely be ordering again!
It was a nice and easy experience from
Ordering to being notified expected delivery in day stated. Recipient called within a couple of hours to say it had arrived.
Great selection of products. Delivery options to for my needs.
We almost always enjoy what we order. The pies from Betty's were outstanding. But thew prices are so high that we are now waiting for flash sales with free shipping. (And of course BOGOs if offered!)
The food was excellent and delivered on time and the discount let us try something new.
Easy online ordering. The delivery was on time and our friend loved the pie!
Thank you!
Shipment was fast and bagel were fresh and enjoyed getting New York Gages from 3000 miles away and they don't have good ones on the west coast
The meat was cold and we loved the detailed instructions.
Fantastic items! Carlo's Bakery was beyond fabulous, my granddaughters couldn't have been more thrilled! Definitely recommend
I haven't had a good bagel since the last time I was in New York. We LOVE Essa Bagels! They arrive individually wrapped fresh. I use my Seal-a-Meal and put them in the freezer. A quick thaw, into the toaster and they taste like they're were just made. Thanks so much for making this happen!
Great, easy delivery process. On time with great communication and food was tasty.
Perfect as though the salmon was hand sliced right before my eyes
Everything went well. Order arrived on time and the food was fresh.
Everything went perfect with the order and I've already recommended it to friends.
Easy to order, delivery happened on schedule... no issues at all.
Answer: Automated response. Also, i don't like how i have to write 50 characters for a response. Whatever my response isis what my response is.
Answer: Hi Julie! Thanks for reaching out. We proactively monitor all packages and will communicate any possible or actual delays via email directly to you. Please feel free to reach out to us via [email protected] if you have any questions. Thanks!
Answer: They aren't necessarily a scam, but very poor customer service policies. If anything goes wrong with your order, like it did with mine, they just blocked me from their Facebook page so I couldn't leave a review. It's just luck if your order arrives and looks as you would expect and if it doesn't you are out of luck. Just contact local bakeries or restaurants and have them deliver for you, no reason to pay Goldbelly and have a third party who cares nothing about your order throw it around in the back of their truck and deliver it trashed. Goldbelly is unscrupulous and a big risk of wasted money.
Answer: Hi Barbara! Yes, it is the same business- we added the extra L this year. Thanks!
Answer: I received NO credit Goldbelly is not standing behind it.
Answer: Hi Samantha- Goldbely ships the best, most iconic food in the US directly to your door from the very people who produce it. If you have any more questions or are looking for any suggestions please don't hesitate to reach out to us at [email protected] Thanks!
Answer: Hi Karen! Thanks so much for reaching out. We're working on reviews for the individual products, but in the mean time if you have questions on anything or would like any recommendations, please feel free to reach out to our team at [email protected] and we'll help you! Eat Well & Prosper! Capt. Goldbely
Answer: Please follow up again via email, chat or phone for a team member to review so we can further assist.
Answer: Hi there. You can place an order directly on line for the item you wish on www.goldbelly.com. You can also give customer service a call to assist you with placing the order.
Answer: Hi! They are one in the same- though we launched as Goldbely, we added the additional L last year. More L for the same low price :)
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.

