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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Everything was packaged perfectly and professionally. The instructions were so helpful! And the cheesecake was divine!

Date of experience: February 9, 2020
Virginia
1 review
0 helpful votes
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Presentation was beautiful! Packaging was properly done. Shipping and delivery was on time. Taste was good!

Date of experience: February 9, 2020
Virginia
2 reviews
0 helpful votes
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Customer service was great! Great suggestions & very personable.

Date of experience: February 9, 2020
Virginia
2 reviews
0 helpful votes
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The blueberries were frozen and packed wonderfully.
Great job.

Date of experience: February 9, 2020
Virginia
1 review
0 helpful votes
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I like the ability to get things that I normally cannot get where I live. For example I sort my food from Kenny and Ziggys was absolutely fantastic.

Date of experience: February 9, 2020
Virginia
1 review
0 helpful votes
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Being this was a gift
February 9, 2020

Being this was a gift. The recipient was very happy with the delivery and quality of the croissants.

Date of experience: February 9, 2020
Virginia
1 review
0 helpful votes
Follow JamesAudreyLogan C.
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Cake arrived on time and was delicious, just as advertised

Date of experience: February 9, 2020
Virginia
1 review
0 helpful votes
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Ordering was easy and arrived as noted. Cake was fantastic and cookies were scrumptious.

Date of experience: February 9, 2020
Virginia
1 review
0 helpful votes
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It was not what I expected
March 10, 2020

It was not what I expected. I have been very happy with my other Goldbelly orders but this one was not particularly good or worth the money. So it was not Goldbelly, it was the actual item. The pictures are deceiving, the items were small and no different than any other pigs in a blanket you can get anywhere.

Goldbelly attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 9, 2020
Virginia
1 review
0 helpful votes
Follow Vincenzo C.
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Best pie I've had the pleasure of eating. From the crust to the sauce and the cheese. Hands down best pie. Will definitely be a repeat customer.

Date of experience: February 9, 2020
Virginia
1 review
0 helpful votes
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I had a question regarding method of payment. Sent an email an got an immediate reply
Great customer service

Date of experience: February 8, 2020
Virginia
2 reviews
0 helpful votes
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Amazing selection and the food was as fresh as if I picked it up from the restaurant.

Date of experience: February 7, 2020
Virginia
1 review
0 helpful votes
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Wonderful to be able to order prime rib from pat lafrieda meats. Best quality out there.

Date of experience: February 7, 2020
Virginia
1 review
0 helpful votes
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Cake was so fresh and delicious! Arrived on time and packaged for perfect delivery!

Date of experience: February 7, 2020
Virginia
1 review
0 helpful votes
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Per my daughter - this is the best cake I have ever had in my life. Sent for her 21st birthday.

Date of experience: February 7, 2020
Virginia
1 review
0 helpful votes
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Lots of good memories from when i lived in. Philly

Date of experience: February 7, 2020
Virginia
2 reviews
0 helpful votes
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Loved getting food products in pristine condition from far away

Date of experience: February 6, 2020
Virginia
1 review
0 helpful votes
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Fast
February 7, 2020

Fast. Well-packaged, cool to get stuff from regional restaurants we've visited on our travels or see on TV

Date of experience: February 6, 2020
Virginia
1 review
0 helpful votes
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Customer service is outstanding
February 7, 2020

Customer service is outstanding.
Goldbelly has a great selection.
Bartolini's makes the best meatball pizza.

Date of experience: February 6, 2020
Virginia
1 review
0 helpful votes
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I already have recommended Goldbelly
February 7, 2020

I already have recommended Goldbelly. Everyone at our event LOVED the cookies from Ferrara's and loved that I got cookies from Ferrara's for an event in Florida.

Date of experience: February 6, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States