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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Perfection as always we used to live in New England. There are NO real cannolis is California. Thank you!

Date of experience: February 9, 2020
Virginia
2 reviews
0 helpful votes
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Goldbelly offers good options for excellent food and treats. Service is excellent. Do check the quality of different providers because while everything is good, not all of the providers is not GREAT.

Date of experience: February 9, 2020
Virginia
1 review
0 helpful votes
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Delicious food and the extras, like the
February 10, 2020

Delicious food and the extras, like the carry bag, were great

Date of experience: February 9, 2020
Virginia
1 review
0 helpful votes
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The crab cakes were excellent -- flavor and texture were perfect.

Date of experience: February 9, 2020
Virginia
1 review
0 helpful votes
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I used the temperature to bake it
February 13, 2020

I used the temperature to bake it... but I checked it almost burned to far gone... I have another one to bake... This time when I bake the next one... I'm going to lower the temperature and time it is going to be a shorter time...

Date of experience: February 9, 2020
Virginia
1 review
0 helpful votes
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Arrived on schedule, packed well & above all delicious!

Date of experience: February 9, 2020
Virginia
1 review
0 helpful votes
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Shipping was very fast and the ice cream is delicious!

Date of experience: February 9, 2020
Virginia
1 review
0 helpful votes
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They kept me up to date on where my order was and actually delivered in a day earlier. The pizza is phenomenal.

Date of experience: February 9, 2020
Virginia
1 review
0 helpful votes
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I got exactly what I ordered within a couple of days. It was packaged perfectly.

Date of experience: February 9, 2020
Virginia
1 review
0 helpful votes
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The chocolate babka was so good! And the bagels reminded me of home. Can't get good bagels on the west coast!

Date of experience: February 9, 2020
Virginia
1 review
0 helpful votes
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Food was extremely tasty and arrived without any problems.

Date of experience: February 9, 2020
Virginia
1 review
0 helpful votes
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Both the sandwiches and the cake arrived on time, were ready to serve, and were absolutely excellent. It's a expensive treat, but the quality of the food and service make it seem worth the cost. Bravo to all concerned.

Date of experience: February 9, 2020
Virginia
1 review
0 helpful votes
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Excellent packaging and swift delivery. I also appreciated the heating instructions.

Date of experience: February 9, 2020
Virginia
1 review
0 helpful votes
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The description was for 4-6 people
February 9, 2020

The description was for 4-6 people... what was delivered was more like 2-3 people... but it was very tasty.

Date of experience: February 9, 2020
Virginia
1 review
0 helpful votes
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Quality shipping
February 9, 2020

Quality shipping. Everything was on time, actually Gino's made before expected day. Still frozen and securely packaged. Everything taste great. The bagels are just like I remembered when I was living in NYC.

Date of experience: February 9, 2020
Virginia
1 review
0 helpful votes
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It was incredible
February 9, 2020

It was incredible. I sent it as a gift to my dad for his birthday and he loved it. Thank you!

Date of experience: February 9, 2020
Virginia
1 review
0 helpful votes
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Ordered 3 cheeses that were delicious as a gift. Arrived on schedule.

Date of experience: February 9, 2020
Virginia
1 review
0 helpful votes
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Prompt and good service
February 9, 2020

Prompt and good service. Really like the diversity of vendors and products.

Date of experience: February 9, 2020
Virginia
1 review
0 helpful votes
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The cake Arrived OM time it was delicious and the customer service is 100% on point. They are terrific

Date of experience: February 9, 2020
Virginia
1 review
0 helpful votes
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Montreal bagels are absolutely great
February 9, 2020

Montreal bagels are absolutely great. Travel time to California didn't affect it's freshness. Yummy as I've been craving them for a long time. Thank you!

Date of experience: February 9, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States