Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Goldbelly

Goldbelly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Goldbelly?
grey stargrey stargrey stargrey stargrey star

Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
This company does not typically respond to reviews

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
Follow Vic M.
Unfollow Vic M.
Share Review
Report Review

After preparing the Chicago style hotdog, i closed my eyes, and took a bite. It was delicious, and i felt like i was back home in Chicago... then, i opened my eyes, and i was still stuck in overpopulated Houston... ugh!

Date of experience: February 6, 2020
Virginia
2 reviews
0 helpful votes
Follow Samuel M.
Unfollow Samuel M.
Share Review
Report Review

Super quick service
February 6, 2020

Super quick service. The sandwiches were as fresh as the ones we ate in New Orleans

Date of experience: February 6, 2020
Virginia
1 review
0 helpful votes
Follow Kate C.
Unfollow Kate C.
Share Review
Report Review

Shipping and packing were all excellent! And the bagels + log + cream cheese ALL FANTASTIC! THE BEST :)

Date of experience: February 6, 2020
Virginia
1 review
0 helpful votes
Follow Patricia I.
Unfollow Patricia I.
Share Review
Report Review

It was the highlight of our party! Perfect delivery process.

Date of experience: February 6, 2020
Virginia
1 review
0 helpful votes
Follow Katherine K.
Unfollow Katherine K.
Share Review
Report Review

It was just like eating in the restaurant. The food was delicious. The only thing that would make the experience better is for instructions on how to prepare everything being included in the box instead of having to download it from the restaurant.

Date of experience: February 6, 2020
Virginia
1 review
0 helpful votes
Follow Maurice L.
Unfollow Maurice L.
Share Review
Report Review

Good communication on shipping and items arrived on time.

Date of experience: February 6, 2020
Virginia
1 review
0 helpful votes
Follow Bob R.
Unfollow Bob R.
Share Review
Report Review

Sent to friend, they were very happy with the cakes.

Date of experience: February 6, 2020
Virginia
2 reviews
0 helpful votes
Follow Michael H.
Unfollow Michael H.
Share Review
Report Review

I don't know who to credit, Phil's or goldbelly? Whoever, the process worked very well. I ordered cioppino on a Sunday, it was prepared on Monday, and arrived nicely frozen (dry ice) on Tuesday. By the way, it was for a Superbowl party to make sure I had my 49ers guests covered. In the end, the cioppini was nicknamed "loser stew."

Date of experience: February 6, 2020
Virginia
1 review
0 helpful votes
Follow Rich D.
Unfollow Rich D.
Share Review
Report Review

It was easy and the food arrived when scheduled, very fresh.

Date of experience: February 6, 2020
Virginia
1 review
0 helpful votes
Follow JEFF C.
Unfollow JEFF C.
Share Review
Report Review

My delivery was on the day they said would arrive. Packed very well

Date of experience: February 6, 2020
Virginia
1 review
0 helpful votes
Follow Cyndi L.
Unfollow Cyndi L.
Share Review
Report Review

Loved the ease of ordering as well as being able select the delivery date that works best.

Date of experience: February 6, 2020
Virginia
1 review
0 helpful votes
Follow Harry F.
Unfollow Harry F.
Share Review
Report Review

The order came on time, fresh and undamaged. The Super Bowl crowd at the house loved the Muffuletta. Expect some new orders soon!

Date of experience: February 6, 2020
Virginia
1 review
0 helpful votes
Follow Jean R.
Unfollow Jean R.
Share Review
Report Review

Delivered when it should be; my friend was very happy with it

Date of experience: February 6, 2020
Virginia
1 review
0 helpful votes
Follow John F.
Unfollow John F.
Share Review
Report Review

The ability to get classic foods from across the country... shipping was fantastic!

Date of experience: February 6, 2020
Virginia
1 review
0 helpful votes
Follow Joseph M.
Unfollow Joseph M.
Share Review
Report Review

Goldbelly is the only way I can order Petro's chili from Knoxville, TN. Had to have it for the Super Bowl.

Date of experience: February 6, 2020
Virginia
1 review
0 helpful votes
Follow Melissa D.
Unfollow Melissa D.
Share Review
Report Review

The package arrived as stated
February 6, 2020

The package arrived as stated. My family just loved the crawfish.

Date of experience: February 6, 2020
Virginia
1 review
0 helpful votes
Follow Rachael I.
Unfollow Rachael I.
Share Review
Report Review

The freshness of the order
February 6, 2020

The freshness of the order. I also loved the constant delivery notifications.

Date of experience: February 6, 2020
Virginia
1 review
0 helpful votes
Follow Rhonda V.
Unfollow Rhonda V.
Share Review
Report Review

Shipping service was good; the pie arrived cold and in good condition. It was not the BEST coconut pie ever as touted online and certainly was not worth the money I paid for it. In the opinion of my whole family, it was only fair as far as taste goes.

Goldbelly attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 6, 2020
Virginia
1 review
0 helpful votes
Follow Margaret K.
Unfollow Margaret K.
Share Review
Report Review

Ribs sauce rub baked beans and slaw all wonderful! Even popcorn was very good. Great idea to sprinkle rub on popcorn will use it again for future popcorn I make!

Date of experience: February 6, 2020
Virginia
1 review
0 helpful votes
Follow JON F.
Unfollow JON F.
Share Review
Report Review

Very well packaged with good instructions. So was delicious

Date of experience: February 6, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States