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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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Ability to order well in advance to arrive the Friday before super bowl Sunday.
The cake was fantastic. I had sent it to my dad for his birthday, and he loved it. It was delivered the day before, which was perfect and ready to go when it was time to sing Happy Birthday.
The roast beef and the roll were delicious but I believe I was suppose to get for containers of ice cream and custard and I only got 2 for the Super bowl
The cheesecake was delicious and fresh, ordering was easy, and delivery was prompt.
Cake arrived as expected and was properly packaged.
Everything... best dessert I've had in a while. Perfect combination between cookie and cake... delightful!
The item that was ordered was delicious and incredible.
The packaging was excellent the food was fresh best cheesesteak a very even better than I thought it was going to be and I've been waiting 20 years to paste a real Philly cheesesteak
Delicious, fun, get something from another part of country would never go to.
Excellent delivery and the cookies were out of this world!
They were excellent and they followed my requests perfectly
It's was just so seamless from ordering to delivery!
This company will not stand by you if your order is unsatisfactory! First of all the item took a week to arrive from the date of order! The item was stale when it arrived. I contacted the company and they did NOTHING. So if you order something be prepared to suck it up if it's not good. They did in fact reply stating they would replace the item but after I responded that unless they were going to make the item and ship it the same day it would also arrive stale. Funny enough after I wrote this their attitude totally changed and that replacement? You guessed it... there is no replacement but someone that is not in the shipping business will try and tell you the order was shipped same day except they don't know a thing about shipping updates. My cake was picked up and sat at the fed ex facility for two days before shipping to me, One state away and took 7 days from order.
It was delicious, and arrived fresh and right on time.
The order arrived when you said it would - thank you!
You gave me a first time customer 4 off coupon - thank you!
Food tasted great!
Lots of choices, but not always perfect descriptions. I love to send food gifts. Mostly these are great or at least good.
Ordering was simple, the product arrived on time and was packaged well. Overall, I have no complaints about Goodbelly's services. My star rating below is based on Goodbelly, not the awful crumb cake from B&W Bakery.
The fact that you can get food from popular restaurants is such an amazing thing, and the food was so good!
Came in at the right time and everything was great.
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members