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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Order was very easy and arrived on time! Easiest thing I have ordered during the pandemic :)

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
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Excellent, the food was delicious, it arrived on time, thank you so much

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
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Bought the wedding cookies for my
August 10, 2020

Bought the wedding cookies for my husband's birthday seeing they are his Favorite! He LOVED them! Cookies were Big and individually wrapped, just Perfect!

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
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Once I reported the issue I received a new batch that arrived well. Customer service handled this appropriately.

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
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Shipping was fine—the green peppers were very bitter & the sausage gave off a brownish puddle on top of the pizza—

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
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The package came quickly and I was able to see where it was the whole time with the tracking.

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
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The delivery was on time exactly when we were told to expect it. The pies were absolutely delicious. We will certainly order pies from Fireman Derek's again using Goldbelly's delivery service.

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
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The real deal with the food
August 10, 2020

The real deal with the food. Expertly packed and delivered promptly. Mostly a thrill to re-experience memorable chow delivered to our home.

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
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Everything was delicious and the packaging was perfect! Arrived exactly as planned too.

Date of experience: August 9, 2020
Virginia
1 review
0 helpful votes
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Everything went well from the numerous goodies to choose from, to the prompt delivery!

Date of experience: August 9, 2020
Virginia
1 review
0 helpful votes
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Pizza arrived timely and packaged well. The instructions were clear and pizza tasted great.

Date of experience: August 9, 2020
Virginia
1 review
0 helpful votes
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Very timely and when the order arrived it was very fresh.

Date of experience: August 9, 2020
Virginia
1 review
0 helpful votes
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Everything
August 10, 2020

Everything. Food stayed fresh packed in the ice pans and it was delicious!

Date of experience: August 9, 2020
Virginia
2 reviews
0 helpful votes
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Overall list for of vendors
August 10, 2020

Overall list for of vendors. Deliveries so far have been according to schedule, if not earlier sometimes.

Date of experience: August 9, 2020
Virginia
1 review
0 helpful votes
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Deliver went exactly as promised and
August 10, 2020

Deliver went exactly as promised and packaging was great!
It took one line in Jennifer Weiner'a new book and it cost me $180!

Date of experience: August 9, 2020
Virginia
1 review
0 helpful votes
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It arrived when it said it would and the quality of the food was great. Easy instructions, too! This was perfect given the lack of traveling we are able to do due to COVID.

Date of experience: August 9, 2020
Virginia
1 review
0 helpful votes
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Delivery arrived on time, food intact, no complaints!

Date of experience: August 9, 2020
Virginia
1 review
0 helpful votes
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Arrived on time and cold, well packaged and recipient said all the food was delicious!

Date of experience: August 9, 2020
Virginia
1 review
0 helpful votes
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Loved Goldbelly
August 10, 2020

Loved Goldbelly. Was disappointed with one of the products. But that's not on goldbelly. Everything came on time as scheduled and was perfectly packed and safe.

Date of experience: August 9, 2020
Virginia
2 reviews
0 helpful votes
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It got to my brother earlier than expected. He loved it.

Date of experience: August 9, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States