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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Easy ordering, prompt delivery and excellent food! Packaged well.

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
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I didn't receive th sd package but was told everything arrived as it was supposed to. It tasted very fresh when we cooked it.

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
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The food selections are exciting, and deliveries are well wrapped and cared for.

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
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Received order Quickly! Best
August 10, 2020

Received order Quickly! Best Cheesecake I have ever ate!

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
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Charlies packaged everything really well and the product was stellar.

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
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Packaging was excellent! Pizzas arrived still frozen!

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
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Easy ordering Pleased with shipping and product quality. Gift recipients very happy

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
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Deliver was on time, and perfect
August 10, 2020

Deliver was on time, and perfect. Packing was superb, lasted for days.

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
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Packaging was great
August 10, 2020

Packaging was great. Love the quality of the goods

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
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Quick shipping, yummy product, great
August 10, 2020

Quick shipping, yummy product, great presentation!

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
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Delivery was as promised
August 10, 2020

Delivery was as promised. Items ordered were delicious!

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
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The shipment was not Gluten free
August 10, 2020

The shipment was not Gluten free. Not fun. Next day right order showed up. All good now.

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
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Arrived on a hot summer day in perfect condition. Frozen. The ice cream sandwiches are delicious! I have loved Jacque Torres candy, cookies, hot chocolate etc... Thank u for bringing the best of New York City to Maryland.

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
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Easy to order, just as described,
August 10, 2020

Easy to order, just as described, arrived on time!

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
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Cake was delicious! Delivered timely
September 9, 2020

Cake was delicious! Delivered timely but as reported prior, the cake was not cared for appropriately during delivery and was tossed around and a mess!

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
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Delivery on time and packaged beautifully. Cake was cold/frozen as described.

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
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Product as ordered; ordering Easy; and delivery on time and in perfect condition

Date of experience: August 10, 2020
Virginia
2 reviews
0 helpful votes
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Everything was just as promised
August 10, 2020

Everything was just as promised. The icecream we ordered was frozen, something we worried about. Also, it was delivered on the exact day we asked for, which turned out PERFECT, because our friends left out of town the very next morning!

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
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Everything! Except we haven't received Our Daisy Cake order

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
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My daughter and son-in=law got the food I ordered on time.

Date of experience: August 10, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States