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The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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Everything... delivered on time. Lobsters were delicious.
The pizza arrived on time and was a big hit. The heart-shaped chocolate chip cookie was delicious.
Packaging, prep instructions, taste! All was amazing
Everything. I was literally riding my bike in the driveway home from work and was handed my cheesesteaks that I had been waiting all day for. They arrived perfectly frozen, when thawed and heated up they were a m a z i n g! I incidentally watched It's Always Sunny while eating one one night. I love a good cheesesteak and this was a good cheesesteak. Would definitely do again.
BLUEBERRY BREAD PUDDING, THE BEST DESSERT I EVER TASTED. THE VANILLA ICE CREAM ON IT DIDN'T HURT.
LOBSTER, PUT ON SALAD, NO BUTTER SAUTE. VERY GOOD & MUCH HEALTHIER, I WOULD RECOMMEND IT
Product was delivered preserved and intact and cold.
Fast delivery but they forgot to put the cheese in them!
Made it all the way to Seattle still tasting fresh and moist. Super yummy.
Arrived on time, well packed and are delicious. It's extremely difficult to get good bagels where I live (the desert). I discovered St-Viateur Bagels on Goldbelly. The bagels are wonderful, reminiscent of time spent in French Canada and I am so pleased. I had friends over for brunch and the bagels were a big hit. I certainly will order again. Thanks
Delivery was on time and my son in law loved the cakes for his birthday
The quality and taste of the sticky buns.
It was delicious!
I was surprised how good the meat tasted from Chaps! Once the meat was warmed up, it tasted like we just got it from BMore! Super excited!
Shipping and packing were excellent. Product was as fresh as could be for being shipped the previous day. Items were just as described.
Fast shipping, package was secure, product was fresh and tasty!
I brought the cake jars for my boyfriend as a Valentine's Day gift. He loved how they arrived over ice and he said each one tasted delicious and that I should order them again.
Lovely packaging. Suprisingly delicious gluten free cookie assortment! Didn't miss a thing.
The ordering process, the delivery and the products we all A+.
The cake arrived on time and in good condition. We enjoyed it very much.
Answer: Automated response. Also, i don't like how i have to write 50 characters for a response. Whatever my response isis what my response is.
Answer: Hi Julie! Thanks for reaching out. We proactively monitor all packages and will communicate any possible or actual delays via email directly to you. Please feel free to reach out to us via [email protected] if you have any questions. Thanks!
Answer: They aren't necessarily a scam, but very poor customer service policies. If anything goes wrong with your order, like it did with mine, they just blocked me from their Facebook page so I couldn't leave a review. It's just luck if your order arrives and looks as you would expect and if it doesn't you are out of luck. Just contact local bakeries or restaurants and have them deliver for you, no reason to pay Goldbelly and have a third party who cares nothing about your order throw it around in the back of their truck and deliver it trashed. Goldbelly is unscrupulous and a big risk of wasted money.
Answer: Hi Barbara! Yes, it is the same business- we added the extra L this year. Thanks!
Answer: I received NO credit Goldbelly is not standing behind it.
Answer: Hi Samantha- Goldbely ships the best, most iconic food in the US directly to your door from the very people who produce it. If you have any more questions or are looking for any suggestions please don't hesitate to reach out to us at [email protected] Thanks!
Answer: Hi Karen! Thanks so much for reaching out. We're working on reviews for the individual products, but in the mean time if you have questions on anything or would like any recommendations, please feel free to reach out to our team at [email protected] and we'll help you! Eat Well & Prosper! Capt. Goldbely
Answer: Please follow up again via email, chat or phone for a team member to review so we can further assist.
Answer: Hi there. You can place an order directly on line for the item you wish on www.goldbelly.com. You can also give customer service a call to assist you with placing the order.
Answer: Hi! They are one in the same- though we launched as Goldbely, we added the additional L last year. More L for the same low price :)
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.

