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The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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All went well. The lobster meat was absolutely delicious and the blueberry bread pudding was amazing. This will become our new Valentine Day tradition!
The package from McLoons arrived exactly when they said it would. The lobster was really packed in there (we had enough for 2 meals). The bisque was fabulous and the lobster rolls perfection. The blueberry bread pudding was incredibly rich and yummy.
Delivered on time - delicious pizza. What's not to like!
First time to order. I was very pleased with product. I will definitely be making another order in the near future!
Food delivered when it was supposed to be and arrived in great condition
The cakes got rave reviews. They were delicious, moist, just the right size, and bueatiful in appearance.
The cupcakes were gorgeous! My daughter and her family loved them! Even the box they came in was nice!
Delivery was fast and organized very well, the items were on dry ice and kept cold.
The item arrived exactly on time, which was my biggest concern. It was also fully intact, well packed, and of very high quality. Thank you
I had free shipping that was a huge plus! Quick delivery of a very excellent product!
Food was amazing! Our lobster rolls just couldn't have been better and the blueberry bread pudding was SO good
Received great reviews from those that received this gift.
It came on the day that I requested and it was delicious.
Delivered on time, delicious, and my grandchildren loved the heart-shaped pizzas!
Product was delicious. The order came exactly how I asked on the day I asked.
The delivery was excellent! The food was delicious!
Pizzas arrived just fine and were delicious according to our Son.
Delivered on time, outstanding packaging as it was a frozen product.
All went well my daughter loved it it was for her birthday
The entire process went well. And the recipients loved it!
Answer: Automated response. Also, i don't like how i have to write 50 characters for a response. Whatever my response isis what my response is.
Answer: Hi Julie! Thanks for reaching out. We proactively monitor all packages and will communicate any possible or actual delays via email directly to you. Please feel free to reach out to us via [email protected] if you have any questions. Thanks!
Answer: They aren't necessarily a scam, but very poor customer service policies. If anything goes wrong with your order, like it did with mine, they just blocked me from their Facebook page so I couldn't leave a review. It's just luck if your order arrives and looks as you would expect and if it doesn't you are out of luck. Just contact local bakeries or restaurants and have them deliver for you, no reason to pay Goldbelly and have a third party who cares nothing about your order throw it around in the back of their truck and deliver it trashed. Goldbelly is unscrupulous and a big risk of wasted money.
Answer: Hi Barbara! Yes, it is the same business- we added the extra L this year. Thanks!
Answer: I received NO credit Goldbelly is not standing behind it.
Answer: Hi Samantha- Goldbely ships the best, most iconic food in the US directly to your door from the very people who produce it. If you have any more questions or are looking for any suggestions please don't hesitate to reach out to us at [email protected] Thanks!
Answer: Hi Karen! Thanks so much for reaching out. We're working on reviews for the individual products, but in the mean time if you have questions on anything or would like any recommendations, please feel free to reach out to our team at [email protected] and we'll help you! Eat Well & Prosper! Capt. Goldbely
Answer: Please follow up again via email, chat or phone for a team member to review so we can further assist.
Answer: Hi there. You can place an order directly on line for the item you wish on www.goldbelly.com. You can also give customer service a call to assist you with placing the order.
Answer: Hi! They are one in the same- though we launched as Goldbely, we added the additional L last year. More L for the same low price :)
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.

