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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Shopping arrived right on time, communication and alerts were perfect.

Date of experience: February 19, 2020
Virginia
1 review
0 helpful votes
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Everything! Arrived on time and was a huge hit. Love the free shipping on some items.

Date of experience: February 19, 2020
Virginia
1 review
0 helpful votes
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The cupcakes were delivered on time and
February 19, 2020

The cupcakes were delivered on time and they were absolutely delicious! They are a little pricey but for a special occasion definitely worth it! I will use Goldbelly in the future!

Date of experience: February 19, 2020
Virginia
1 review
0 helpful votes
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The cake arrived as promised! I
February 19, 2020

The cake arrived as promised! I understand that the taste and presentation was beyond excellent!

Date of experience: February 19, 2020
Virginia
1 review
0 helpful votes
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Arrived exactly when expected and in
February 19, 2020

Arrived exactly when expected and in good condition! These were special donuts that my husband and I got on our honeymoon and we had been craving them ever since! I surprised him and hadn't seen him so giddy in a long time!

Date of experience: February 19, 2020
Virginia
1 review
0 helpful votes
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Arrived on time and my husband loved it
February 19, 2020

Arrived on time and my husband loved it. Said it was the best salmon salad he's ever had and we will be back for more.

Date of experience: February 19, 2020
Virginia
1 review
0 helpful votes
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Arrived exactly when expected and wonderfully packaged. The sandwich tasted great and served much more then I thought that it would.

Date of experience: February 19, 2020
Virginia
1 review
0 helpful votes
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I was notified about a delay several days before my order would be delivered. This gave me time to change the address since my son would be at work instead of home. When he received the cupcakes for Valentines Day, the presentation was gorgeous. Usually he shares his sweets with his coworkers, but not this time. Once he got them home and at one he was even more impressed! Not only were the cupcakes beautiful, but he said the cake texture was soft and delicious. Even the frosting was soft and delicious Will definitely order from them again!

Date of experience: February 19, 2020
Virginia
1 review
0 helpful votes
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We ordered a Blueberry Pie for my Brother & Sister-in-law in South Dakota. The pie arrived in perfect condition, a good size & absolutely delicious! I was so happy! Will definitely use gold belly again! Thank you

Date of experience: February 19, 2020
Virginia
2 reviews
0 helpful votes
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Delivered on time and a delicious bunch
February 19, 2020

Delivered on time and a delicious bunch of pickles!

Date of experience: February 19, 2020
Virginia
1 review
0 helpful votes
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Needed to change delivery address and you handled it swiftly and perfectly. Great communication!

Date of experience: February 19, 2020
Virginia
1 review
0 helpful votes
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Good all around experience, the pickles
February 19, 2020

Good all around experience, the pickles are great and arrived as promised

Date of experience: February 19, 2020
Virginia
1 review
0 helpful votes
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Everyone was extremely Happy and
February 19, 2020

Everyone was extremely Happy and everything arrived perfectly on time!

Date of experience: February 19, 2020
Virginia
1 review
0 helpful votes
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Ordering, processing, shipping and delivery time was great. Experience with Goldbelly was good but little disappointed in product

Date of experience: February 19, 2020
Virginia
1 review
0 helpful votes
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The food arrived on the day it was promised and it was perfect.

Date of experience: February 19, 2020
Virginia
1 review
0 helpful votes
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Exact delivery date requested and great packaging.

Date of experience: February 19, 2020
Virginia
2 reviews
0 helpful votes
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Cake was excellent
February 19, 2020

Cake was excellent... Pricey shipping would be my complaint!

Date of experience: February 19, 2020
Virginia
1 review
0 helpful votes
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From ordering to delivering to tasting
February 19, 2020

From ordering to delivering to tasting... it all went perfect

Date of experience: February 19, 2020
Virginia
1 review
0 helpful votes
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Delivered in perfect shape despite being a day late (my error with UPS scheduling). Pizzas look good and taste great.

Date of experience: February 19, 2020
Virginia
1 review
0 helpful votes
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Although the cookies were a gift, I was still able to taste one. They were fresh and in tact as well as packaged nicely. They arrived on the designated date I chose in time for V-Day. I will definitely be ordering again as well as recommending to my friends and family.

Date of experience: February 19, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States