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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Sent this as a "surprise" birthday present to family members. They loved it and can't stop talking about how delicious the tart is.

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
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The food was delivered on time and was appropriately packaged to maintain safety. More importantly, it was DELICIOUS! The pandemic cancelled our 10 year anniversary trip. However, since we couldn't go to Street Bird, bringing their Hot Honey Chicken and Cornbread Waffles to us was a treat!

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
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Second time I ordered cookies and half
September 9, 2020

Second time I ordered cookies and half the order they were broken into crumbs

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
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Everything arrived as expected, on time, fresh and absolutely delicious!

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
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Order was outstanding
August 10, 2020

Order was outstanding. Quality, service, presentation. I've already told a bunch of friends & family about Goldbelly.

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
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Delivery was on time, well packaged
August 10, 2020

Delivery was on time, well packaged. The product was fresh. Nothing was wrong; instructions for perpetration was perfect.

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
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Everything was delivered on time and the food was amazing!

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
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All went as promised
August 10, 2020

All went as promised. Emails were helpful and food delivered frozen and on time!

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
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The delivery is fast and it's a great way to get some of my favorite hard to get foods.

Date of experience: August 10, 2020
Virginia
2 reviews
0 helpful votes
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Arrived early
August 10, 2020

Arrived early. Great food. What else could you ask for?

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
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Everything
August 10, 2020

Everything. It was sent as a gift and they loved it!

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
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The cake sampler I ordered from Carlos Bakery was well packaged. Arrived undamaged and ready to eat (after thawing) or to freeze. The cake itself was moist, flavorful and pretty! Over all this was an absolute winner!

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
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Easy to order some confusion though with verifying delivery address

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
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I have tried the key lime pound cake so far and it was delicious.

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
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Good price, great quality, fast shipping. I am very happy :)

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
Follow Jackie M.
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Shipper relatively quickly and was packaged well. Food itself was worth the price.

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
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Everything went well
August 10, 2020

Everything went well. Easy-to-use website; prompt and helpful notifications of order status; and timely updates regarding delivery.

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
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Everything was packed in ice and absolutely delicious..

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
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Everything - it was delivered on time - and our son and his family LOVED what we ordered for them! They moved out of town and we sent them some hometown treats!

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
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The cupcakes were delivered on time and properly packaged. Instructions were clear. The cupcakes themselves were decadent, light frosting over airy cupcakes with a perfect balance of flavors and no sugar overload.

Date of experience: August 10, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States