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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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Access to amazing foods i love. Ease of ordering and delivery
We have no Jewish delis where we live after moving from LA. Carmel is a wonderful place but honestly not deli stinks! This corned beef and pastrami were absolutely awesome, oh let's not forget the mustard, pickles and bread!
Crab cakes were delivered in good shape, were easy to prepare, and tasted delicious
Everything! Easy to order, fast delivery and delicious food. I could not have been any happier with my experience!
Sent cupcakes to my sister for her birthday and my daughter "just because". They both loved them. Delivered day promised and were delicious. A great gift for someone special. Customer service was fantastic too
The cake came quickly and packaged perfectly. It was so easy to order. Love ordering from Goldbelly.
Great customer service. Questions were answered quickly. I love this product. Beats sending flowers!
Arrived on time, fresh exactly what I hoped for... they did not disappoint.
Delivered on time, well packaged, and still frozen.
My daughter said it was the best cake she has ever eaten
Reluctant first time customer sending a corporate gift to a new client... it could not have gone better. Kudos.
The first pastry order was fine. The second order arrived in terrible shape. It looked like someone sat on the pastry - it was in crumbs and could not be used for the event I wanted it for. I called the bakery and they said they would replace it, but I had to contact Goldbelly. I contacted you and have not received a response. This was expensive pastry with a high shipping charge - I am NOT happy!
Shipment was speedy and as advertised. Of course the product was delicious!
The family that received the gift said everything was delicious! Delivered on time and easy!
Although its overwhelming to go through all that you offer. I saw something that worked for what I needed and ordered very easily.
I loved the gift certificate... and hope to get more rewards and incentives as I am limited with my finances... everything went well! So. Awesome was my experience that I told my friends and family..
It was an easy process. I'm glad I tried this and I may do it again depending what I find.
Customer service by Kenny & Ziggy's Deli AND Goldbelly was excellent. Jewish soul food from Houston was a zoy batampteso tasty and fresh.
Goldbelly is a fantastic way to order food! Very easy to search and pick shipping dates.
Great people, great service, great eats! Thank you!
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Stacey,
Thanks so much for writing in. It looks like we handled this directly with you over the phone and set up a reshipment for you. We hope you enjoyed the replacement order!