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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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You righted the wrong
March 24, 2020

You righted the wrong.

My order was for valentines day. And I never received it. Got order then 4 days later.

Date of experience: February 22, 2020
Virginia
1 review
0 helpful votes
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Ordering process is super easy
February 23, 2020

Ordering process is super easy. I love that you get to pick your dates for delivery. I've ordered a few times now and everything arrives on time and is packaged well enough to keep it from getting damaged!

Date of experience: February 22, 2020
Virginia
1 review
0 helpful votes
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The delivery was prompt and the items were delectable.

Date of experience: February 22, 2020
Virginia
1 review
0 helpful votes
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Everything was great, sent heart shaped
February 22, 2020

Everything was great, sent heart shaped bagels and cream cheese to both my girls away at school, they were thrilled, and said they were delicious!

Date of experience: February 22, 2020
Virginia
1 review
0 helpful votes
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All went well and I myself loved the
February 22, 2020

All went well and I myself loved the shrimp and they did also!

Date of experience: February 21, 2020
Virginia
1 review
0 helpful votes
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Delivered on time
February 22, 2020

Delivered on time. Everything looked fresh. All tasted delicious

Date of experience: February 21, 2020
Virginia
1 review
0 helpful votes
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It arrived across the US in great shape on the 13th as requested. Simple and quick to prepare for dinner the 14th. We loved it.

Date of experience: February 21, 2020
Virginia
1 review
0 helpful votes
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The sandwiches from Central Grocery were outstanding, and the taste of the pie from Estes Park was great!

Date of experience: February 21, 2020
Virginia
2 reviews
0 helpful votes
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Great shipping container
March 22, 2020

Great shipping container. Cake was still cold.
Got a lot of compliments on how pretty it was.

Date of experience: February 21, 2020
Virginia
1 review
0 helpful votes
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Delivery date and product quality and
February 21, 2020

Delivery date and product quality and condition were perfect

Date of experience: February 21, 2020
Virginia
1 review
0 helpful votes
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Delivered as promised
February 21, 2020

Delivered as promised. Rice pudding well-packaged and safe!

Date of experience: February 20, 2020
Virginia
1 review
0 helpful votes
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It was shipped perfectly
February 21, 2020

It was shipped perfectly... looked like pictures and was yummy!

Date of experience: February 20, 2020
Virginia
1 review
0 helpful votes
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The products were in great packaging and tasted good

Date of experience: February 20, 2020
Virginia
1 review
0 helpful votes
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Delivery was on time, the emails were very helpful, the food was great! Thank you so much.

Date of experience: February 20, 2020
Louisiana
1 review
3 helpful votes
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Lobster Roll
February 21, 2020

Ordered the lobster rolls. All of the components to assemble two unbelievably delicious lobster rolls arrived two days later packed in a styrofoam cooler with two freezer packs and directions on how to assemble. To say these were delicious would be an understatement. I think next time we are going to try the ciapinno along with the lobster rolls. After that? Who knows? So many delicious things to choose from.

Date of experience: February 20, 2020
Shannon W. — Goldbelly Rep
over a year old

Hey Denise,

Thank you so much for sharing this awesome photo! We're so glad you had a great experiencing ordering. McLoon's Lobster is always a great way to go for lobster rolls!

Virginia
1 review
0 helpful votes
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Everything was perfect
February 20, 2020

Everything was perfect. Ordering, delivery, packaging and taste!

Date of experience: February 20, 2020
Virginia
2 reviews
0 helpful votes
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Delicious, Fresh bagels and amazing cream cheese and lox. It was delivered promptly and it was packed perfectly.

Date of experience: February 20, 2020
Virginia
1 review
0 helpful votes
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Food was great! Packaging was great! Product was cold.

Date of experience: February 20, 2020
Virginia
1 review
0 helpful votes
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Everything
February 20, 2020

Everything. We sent nova and herring to Utah, and bagels, 'cause that's a desert for those good foods.

Date of experience: February 20, 2020
Virginia
1 review
0 helpful votes
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Everything - packaging shipping food quality timeliness. Very pleasant to deal with them!

Date of experience: February 20, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States