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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Package arrived on time and was the perfect surprise for my Mom's birthday.

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
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Fast delivery, easy searching, greatly appreciated!

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
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Product was great
August 10, 2020

Product was great. Deliver three went well. At first I thought it was a bit pricey, but it was well worth the price.

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
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Easy to order, delivery was executed well, notices along the way.

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
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The folks were very friendly and responsive regarding my order. I highly recommend them.

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
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Everything! Everything arrived on time. The order was correct and in perfect shape. It was like we just left the bakery with our order.

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
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It tasted like we were sitting at a picnic table eating our lobster rolls by the water. Heaven in a bite.

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
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Food was delicious and delivered in a timely manner.

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
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Delivery was prompt
August 10, 2020

Delivery was prompt. Packaging was excellent. Food was delicious!

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
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Delivered on time
August 10, 2020

Delivered on time. Big hit at my gathering and best burger that I have had in a long time.

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
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It was delivered on the date we requested and in great shape.

Date of experience: August 10, 2020
Virginia
3 reviews
0 helpful votes
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Delivery was great and the pizzas
August 10, 2020

Delivery was great and the pizzas arrived in time!

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
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Pastrami was made perfectly and kept super-cold in 4 separate packages.

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
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The candies were delicious
August 10, 2020

The candies were delicious. Better than expected. Has me wanting to try that delicious black cake.

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
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I was embarrassed this time
September 9, 2020

I was embarrassed this time. Things did not go well.

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
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Cake was still frozen on arrival taste was delicious

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
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It was a great presentation and we loved the pies.

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
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Excellent
August 10, 2020

Excellent. We were scheduled to go to Boston and I was excited to share with my wife how great the Omini Parker Boston Cream pie was, however, due to current COVID-19 traveling restrictions we had to cancel our trip. Goldbelly made it possible to ship the pie from Boston to Colorado. The pie was as good as I remembered from years ago and it was delievered exactly when promised.

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
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Delivered when and how expected
August 10, 2020

Delivered when and how expected. My daughter loved it.

Date of experience: August 10, 2020
Virginia
1 review
0 helpful votes
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Order came in a timely manner and it was well packed with environmentally safe packing materials. Very impressive! Looking forward to eating some sausages tonight!

Date of experience: August 10, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States