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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Product was well packaged and delivered in a timely manner.

Date of experience: February 27, 2020
Virginia
1 review
0 helpful votes
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On time delivery
February 27, 2020

On time delivery. My note in English and Japanese was printed properly. The bagels were delicious and my friend was speechless out of joy!

Date of experience: February 26, 2020
Virginia
1 review
0 helpful votes
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I brought up my concern and it was addressed and taken care of. Have talked to Chris a couple of times and he is so incredibly helpful.

Date of experience: February 26, 2020
Virginia
1 review
0 helpful votes
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On time
February 27, 2020

On time. Arrived in good shape. Fresh. Good tracking updates.

Date of experience: February 26, 2020
Virginia
1 review
0 helpful votes
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Delivery was right on time, the King Cake was super fresh as were the Muffalettas. Thank you for helping to make our Mardi Gras party a memorable experience for everyone!

Date of experience: February 26, 2020
Virginia
1 review
0 helpful votes
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Delivery of Russ & Daughters product was perfectly delivered and on time as requested. Packaging for the wasabi pearl roe and whitefish was fresh and preserved

Date of experience: February 26, 2020
Virginia
1 review
0 helpful votes
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Everything went very well and the food
February 27, 2020

Everything went very well and the food was very delicious

Date of experience: February 26, 2020
Virginia
1 review
0 helpful votes
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Prompt service and delivery w/cheesecake in perfect condition- thanks

Date of experience: February 26, 2020
Virginia
1 review
0 helpful votes
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No complaints other than the price
February 27, 2020

No complaints other than the price. It was an indulgence and a surprise for a family member.

Date of experience: February 26, 2020
Virginia
1 review
0 helpful votes
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Order went through great, arrived right
February 27, 2020

Order went through great, arrived right on time! Even got use one of my loyalty coupon codes for the first time!

Date of experience: February 26, 2020
Virginia
1 review
0 helpful votes
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The order was delivered on time
February 27, 2020

The order was delivered on time. Customer service was great when my order had issues. Megan V. did a great job making up for the inconvenience in a prompt and professional manner.

Date of experience: February 26, 2020
Virginia
1 review
0 helpful votes
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The steaks are tender, great flavor, and beautiful.

Date of experience: February 26, 2020
Virginia
1 review
0 helpful votes
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Delivered on time
February 27, 2020

Delivered on time... but more important, the food was perfect. I spent a year and a half in KC and haven't been there in a few years... I loved the food. You service was a blessing and the food was extremely good. Thanks for bringing the great taste of KC to Michigan.

Date of experience: February 26, 2020
Virginia
1 review
0 helpful votes
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Delivery notices were timely and accurate. Description of food item was exactly what was delivered!

Date of experience: February 26, 2020
Virginia
1 review
0 helpful votes
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It was good but ice pack did not stay solid so box and top of pie were slightly wet.

Date of experience: February 26, 2020
Virginia
1 review
0 helpful votes
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Speed of delivery was great! Food was amazing and well packaged.

Date of experience: February 26, 2020
Virginia
1 review
0 helpful votes
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The food was great and arrived as
February 27, 2020

The food was great and arrived as expected! Pleasantly surprised with the ease of use! Thank you :)

Date of experience: February 26, 2020
Virginia
1 review
0 helpful votes
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It arrived right on time for dinner
February 27, 2020

It arrived right on time for dinner. My friends were ecstatic.

Date of experience: February 26, 2020
Virginia
1 review
0 helpful votes
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It arrived exactly when it was supposed to arrive. It tasted delicious. It was packaged well so there was no damage.

Date of experience: February 26, 2020
Virginia
1 review
0 helpful votes
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It was delivered in the morning on the date I requested.

Date of experience: February 26, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States