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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Everything! Easy ordering, on time
February 27, 2020

Everything! Easy ordering, on time delivery, delicious products!

Date of experience: February 26, 2020
Virginia
1 review
0 helpful votes
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The cake was fabulous
February 27, 2020

The cake was fabulous. I was so happy to have the opportunity to get one.

Date of experience: February 26, 2020
Virginia
2 reviews
0 helpful votes
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Everything, the taste the shipping everything was awesome.

Date of experience: February 26, 2020
Virginia
1 review
0 helpful votes
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Donuts were exactly as expected
February 27, 2020

Donuts were exactly as expected. Perfect delivery and great presentation.

Date of experience: February 26, 2020
Virginia
1 review
0 helpful votes
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Received exactly what I ordered and on
February 27, 2020

Received exactly what I ordered and on the promised date!

Date of experience: February 26, 2020
Virginia
3 reviews
0 helpful votes
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Everything went off without a hitch
February 27, 2020

Everything went off without a hitch. Food arrived on the day I selected & was carefully packaged & came with easy to understand prep instructions. And it was delicious!

Date of experience: February 26, 2020
Virginia
1 review
0 helpful votes
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Rice pudding arrived on time and preserved in cold package.

Date of experience: February 26, 2020
Virginia
1 review
0 helpful votes
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I ordered Gambino's King Cakes for our office Mardi Gras celebration. It arrived in perfect condition. Everyone enjoyed it immensely. I imagine it will be a new office tradition.

Date of experience: February 26, 2020
Virginia
1 review
0 helpful votes
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Pretty smooth process and everything arrived when expected. I've never ordered frozen cakes online and wasn't entirely sure how they would taste, but can i just say Rave Reviews! The Doberge cake in particular was exceptionally good. I had planned to order direct from the bakery till their website froze while i was trying to choose shipping options, so i was glad to see their products on your website. Also appreciated the 2-for-1 flash sale on an item i'd already planned to buy; i gave the 2nd king cake to my neighbors, knowing their young daughter would have a blast decorating it herself

Date of experience: February 26, 2020
Virginia
1 review
0 helpful votes
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I was delighted with your service
I will tell all my friends and family.

Date of experience: February 26, 2020
Virginia
1 review
0 helpful votes
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The King cake was delicious and decorations were awesome.

Date of experience: February 26, 2020
Virginia
1 review
0 helpful votes
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The products were great, delivery was perfect, and the ordering process was extremely accommodating...

Date of experience: February 26, 2020
Virginia
1 review
0 helpful votes
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Came in a timely period and well packed
February 26, 2020

Came in a timely period and well packed.
Have not had one of my favorite pizza's yet but will soon.
Hope they are as good as I remember from Libertyville, Illinois

Date of experience: February 26, 2020
Virginia
1 review
0 helpful votes
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Received a gift of Piecaken for Christmas which was so good I ordered one for a family gathering.
King Cake caught my eye so I decided to try it. It was Tasty. Colorful to put on the table.
I like having such a wide variety of items to select from

Date of experience: February 26, 2020
Virginia
1 review
0 helpful votes
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The ordered was processed smoothly
February 26, 2020

The ordered was processed smoothly. Great communication, I knew exactly when it was going to arrive. And when it was at my door.

Date of experience: February 26, 2020
Virginia
1 review
0 helpful votes
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Easy to place order and delivered on time with no issues.

Date of experience: February 26, 2020
Virginia
1 review
0 helpful votes
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Easy to order, good notification of temp sensitive shipments, high quality

Date of experience: February 26, 2020
Virginia
1 review
0 helpful votes
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Delivery on time, instructions were
February 26, 2020

Delivery on time, instructions were clear, packaging was perfect, and the cake looked and tasted amazing!

Date of experience: February 26, 2020
Virginia
2 reviews
0 helpful votes
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I ordered the Chocolate Bliss Cake for a neighbor get together for Valentine's Day. Everyone loved it and took what was left over home for their kids. It arrived on time beautifully and safely packaged.

Date of experience: February 26, 2020
Virginia
1 review
0 helpful votes
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Shipment arrived in great condition and I am enjoying. It was delivered by FedEx to the wrong address but when received by a neighbor, and they saw the address was not theirs, they delivered too me. I hope to use your services in the future.

Date of experience: February 26, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States